Deck and Drive’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with outdoor living spaces.
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I went to Deck and Drive in April to get pavers installed for my driveway
I went to Deck and Drive in April to get pavers installed for my driveway. We paid around $4310 for the job and got it done in May. However, the pavers were not installed until after July 4th. On 9/2, I emailed the office to follow up on phone calls I had made asking them to come out & fix several cracked pavers & some that were separating from the side. I attached photos of the broken pavers. Since then, we have been calling or emailing the office every few months to ask for repairs to cracked & broken pavers. They always say it's the last time, but it never is. We had the previous owner come out to take a look at the driveway, as well as the new owner. They assured us they stand by their product & would make any repairs needed. However, when I called the office on Tuesday 1/3 to let them know about several cracked pavers, the receptionist informed me there is a repair fee of $4,000. I told her no one has ever charged us for these repairs, and asked when was this policy started. She told me it was always their policy but she would have someone contact me to let me know about the repairs. Their field manager emailed me on 1/5: "Unfortunately this job is no longer under warranty. We will gladly come out and do any repairs, but would have to be under a new contract, with a minimum of $4,000 worth of work. Please feel free to reach out to me if you would like us to send a new proposal. Thank you!" I replied that I would never pay them anything, especially $4,000 for a job that was never properly done & has needed repair from the very beginning! I am asking for the assistance of the ComplaintsBoard.com for either a full refund or a complete replacement (entire driveway ripped up and reinstalled).
Is Deck and Drive legit?
Deck and Drive earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Deck and Drive. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Deck and Drive has claimed the domain name for deckanddrive.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Deckanddrive.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Deckanddrive.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Deck and Drive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Deck and Drive has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Deck and Drive
One of the key strengths of Deck and Drive is its commitment to using only the best materials and equipment in its projects. The company sources its materials from reputable suppliers, ensuring that every project is completed to the highest standards of quality and durability. Additionally, the company invests in state-of-the-art equipment and tools that enable its team of experts to deliver exceptional results in a timely and efficient manner.
Another notable aspect of Deck and Drive is its team of highly skilled and experienced professionals. The company employs a team of trained and certified experts who have a wealth of knowledge and expertise in the industry. These professionals work closely with clients to understand their needs and preferences, and to provide customized solutions that meet their specific requirements.
Deck and Drive offers a wide range of services, including decking, driveways, patios, and landscaping. Whether you need a new deck installed, a driveway repaired, or a complete landscaping overhaul, the company has the skills and expertise to deliver exceptional results that exceed your expectations.
Overall, Deck and Drive is a reliable and trustworthy company that provides top-quality decking and driveway solutions to homeowners and businesses. With its commitment to using only the best materials and equipment, its team of skilled professionals, and its wide range of services, the company is well-positioned to meet the needs of clients across a variety of industries and applications.
Overview of Deck and Drive complaint handling
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Deck and Drive contacts
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Deck and Drive phone numbers+1 (561) 330-8100+1 (561) 330-8100Click up if you have successfully reached Deck and Drive by calling +1 (561) 330-8100 phone number 0 0 users reported that they have successfully reached Deck and Drive by calling +1 (561) 330-8100 phone number Click down if you have UNsuccessfully reached Deck and Drive by calling +1 (561) 330-8100 phone number 0 0 users reported that they have UNsuccessfully reached Deck and Drive by calling +1 (561) 330-8100 phone number
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Deck and Drive emailsinfo@deckanddrive.com99%Confidence score: 99%Support
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Deck and Drive address4020 Thor Dr, Boynton Beach, Florida, 33426-8407, United States
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Deck and Drive social media
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