The complaint has been investigated and
resolved to the customer's satisfactionResolved Pumpagents.com — failure to refund money or replace product
resolved to the customer's satisfaction
I ordered a pump housing from this internet company. I received the wrong product and followed their detailed instructions for returning the product. I never received a refund for my purchase. About a month later I sent them an email showing they had received the return product and that it was signed for by one of their employees. I offered instead of refunding my money if they could replace the wrong part with an inline water filter and they could keep the difference. I never received an email back nor any compensation from them to this day. I guess they figured to go ahead and just keep my fifty bucks. After doing some research, this company has several complaints for taking money. This business is a RIPOFF heed my warning and stay away!