Puls Technologies review: Beware - do not use puls for appliance repair

Refrigerator freezer kept going on and off so I called PULS to do an inspection. Technician said the coils needed to be cleaned. Charged $270 to clean. then we went on vacation and returned after 2 weeks to rotting food. I called PULS to send someone out to have a look. Was told we needed a new thermostat $350+. I decided to get a 2nd opinion from a local appliance repair shop. Their tech came out and said the thermostat was working properly but the coils were extremely dirty. He took videos and photos. I sent the video/photos to Puls and asked them to honor their Service Guarantee. I got what appear to be 2 Bot generated responses asking redundant questions. I responded but nothing ever happened, was basically ghosted. Extremely poor customer service, terrible technicians and no intent or interest in honoring Service Guarantees, DO NOT USE...

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