Bobeee,
You have my deepest condolences about all the medical treatment you were going through and I can imagine how difficult that must've been to manage! I understand how you were trying to get the situation with your disconnected handled appropriately and would be delighted to help you further if you could let me know whether or not you've been able to seek some assistance with it. I'll look forward to hearing from you!
gigo1,
We would hate to see you go and it would certainly be my pleasure to help you with your situation! Pricing is always subject to change and if your noticing your bill going up by a few cents each time, it sounds like it may due to your tax, which we do not control. If you could please private message me with your account number so I can take a look for you, as well as provide me with some of the details about the treatment you were given by the representative, I'll enjoy the opportunity of assisting you further and getting this straightened out for you!
AskMartinez,
Your concern from that situation is understandable and we hated to have seen you go! Did we ever have troubleshooting done or a technician sent back out to see what we could do? Please private message me your account number and I'll look forward to assisting you further!
masterjobs.net,
Thank you for bringing any concerns of this nature to our attention. We would like to look into them further for anyone who'd like some assistance if they can please private message me with their contact information so we can have someone reach out to them. Thank you.
Ddoris,
Your frustration from the difference between what you were quoted and what you were billed is understandable and I'd like to assist you! Can you please private message me with your account number so I can go over your information and see what's going on? I'll be able to get this straightened out for you and I look forward to your response!
JB Syc,
If you would like me to, I can take a look at your account to verify everything as I'm always happy to help! Feel free to private message your account number and I look forward to speaking with you!
MariePhipps,
It would be my pleasure to assist you with this situation as I found it interesting! The billing schedule, including the due date that autopay will automaticlly pull the funds from your account if you have it set up, is not able to be changed or adjusted for any customer once the account is activated as it's entirely dependent on the date of activation. If you could please private message your account number to me, I'd be happy to look into and further assist you. Thank you!
bholly62,
I can understand your frustration from this and if you could please private message me with your account number or phone number, it would be my pleasure to help you further in getting it taken care of! Thank you very much for your efforts and I look forward to hearing from you!
Mad in NC 13,
I understand how frustrating that must have been for you and will certainly pass along your feedback so we can make some improvements to our customer support. You shouldn't have been treated like that and I encourage you to review the exciting services that we have to offer at dish.com and let me know of any questions you have so I can be of optimal assistance in getting all of your inquiries answered!
Rustyroot,
We thank you very much for the compliment and hope you enjoy your experience with us! If you have any questions, please me know as I'm always happy to assist!
ErinCreasman84,
I understand your situation and can see how that's frustrating! Can you please private message me your account number so I can look into this and assist you in getting it straightened out?
ConcernedAction,
I know how aggravating that must've been and would be happy to provide you with some assistance if you could please send me the account number in a private message so I can review everything! Thank you.
Stanleyj,
I'd be happy to help you with your concern! Please understand that it's actually the FCC that determines the city out of which the locals for each area are based. It's also up to them as to which particular locals are available in each area. I understand your need for HD and we are always looking to get as many local stations in as many areas in HD as possible. I'll pass along your request and would appreciate it if you send me a private message with your account number so I can take a look and discuss this further.
Larry Bean,
Your post is interesting and I'd like to provide some information about this for both you and anyone else who might happen to stumble across it. DISH does have satellite coverage everywhere. Sometimes, however, DISH determines that other less expensive broadband is available in a certain zip code. It is in those circumstances that we do not currently offer dishNET where certain customers live. Taking a look at what we have to offer based on our website, please call us at [protected] to learn more information.
David Petty,
I've reviewed your post and wanted to help you with this situation. If you could please private message me your account number, I'd like to take a look at your service and see what I can do.
Leigh_Evans,
I saw your last post and we're always looking to expand our channel lineup! If you have any specific requests, please let me know and I encourage you to check out our online package comparison tool at http://www.mydish.com/upgrades/english-packages/?WT.svl=left-nav to explore some various options. Let me know if you have any questions!
IronMaverickX,
Thank you for bringing your concern to our attention. We would like to look into this further for you. Can you please private message me with your contact information so we can have someone reach out to you?
butterfly82103,
It would be my pleasure to help you with your issue if you could please send me your account number in a private message! I'll look forward to speaking with you further to get this all straightened out and resolved and appreciate your efforts!
ChickyRicky,
As I advised IronMaverickX, I thank you for making us aware of your concern you've posted and would appreciate your efforts if you could please private message me with your contact information so I can have someone reach out to you to look this further for you.
Charles Heidt Jr,
We would love to get you added to our family and encourage you to check us out at dish.com for information on pricing, promotions, and what we have to offer! If you have any questions, please let me know and we'll look forward to chatting with you further!
james tallant,
We hated to have seen you go and would be happy to have you back with us! What concerns did you have with our service so we understand what was going on? Thank you for any feedback you could provide as we're always looking to improve and we hope to hear from you!
Samantha Samuels,
Your post caught my attention as I found it interesting and would like to help! Please understand that not all customers use our method of shipping to return our equipment to us, so we don't feel that it's fair to increase everyone's monthly rate to cover the cost of shipping. You are by no means required to use our boxes and lables but we make the option available to you in you choose to use it. Please private message me your account number so I can look over your information and further assist you. Thanks!
anniet53,
I came across your post and found it interesting. Please understand that we are a TV network provider that pays program networks to provide our customers with programming. We do bundle with alliance partners that provide phone and internet service. We are still separate service providers from these companies that sells different service. DISH does not have phone or internet service directly through itself. For any concerns you have about these services, you would need to consult the alliance partner your bundled through.
th!sman,
I can understand the concerns you've had with the service and will be happy to pass them along for consideration and improvements! We hated to have seen you go and would be delighted to have you back with us if you ever consider giving us another try down the road. Please let me know of any other specific feedback you have and I wish you a wonderful rest of your week!
Susan,
I'm sorry to hear about your poor experience with us and we hated to have seen the situation come to that! I would appreciate your efforts if you could please private message me with some details so I can get us headed in the right direction on getting it resolved. Thanks!
