I came across your post, dfidoe, and definitely want to get that looked at and resolved for you! Have you gotten a chance to go over this situation with any of our agents yet? If you haven't, I encourage you to let me know as I would enjoy the opportunity to take a look at it and help you further!
If you could go ahead and email me your account number, dfidoe, I would be happy to pull that up for you and work toward a resolution.
My email address is michael.lemar@dishnetwork.com. I'll look forward to hearing from you!
I went over your post, barindersharma, and it would be my pleasure to help get that resolved! What I'll do is get this information over to our investigators for further research. We can also get a letter sent to you regarding this issue if you would like written confirmati0n that it's been resolved! Let me know if you'd be interested in receiving one, which takes about seven to ten business days.
I certainly understand your concern from that type of response. We can still do some research for you if could email me your phone number that keeps getting these calls, as well as the one *from* which you receive them (if they do ever happen to identify themselves on your caller ID). In addition to that, we'll also need your full name to check our records. My email address, if you wish to send me this information, is michael.lemar@dishnetwork.com.
Hi there, karllutz! I saw your post and would be happy to help you get that resolved! It sounds like there may have been an ongoing mix-up on our end about the equipment you requested for the work order. I know how frustrating that must have been for you! I would encourage you to email me your account number so I can look into this and get it taken care of. My email address is michael.lemar@dishnetwork.com.
I see your frustration with this! The appropriate course of action would be to take a look at your account information and get you set up with one of our damages claims agent to review the situation. Please email your account number to me at michael.lemar@dishnetwork.com and I'll make that happen for you!
greg1951nc,
I'd like to help you with the issue you posted! Before the concern with the cancellation fee arose, what exactly did you notice about the service that differed from what was stated in the contract? Also, please email me your account number so I can have a look at it. My email address is michael.lemar@dishnetwork.com. I look forward to hearing from you!
Aggravatedjo,
I found your situation interesting and would be more than happy to look into that! What's guaranteed for the first 12 months of service is the dollar amount of the discount from the regular price of the programming package. If you could email me your account number, I can go over the information with you to get this straightened out, as well as get a copy of your contract ordered and sent to you! My email address is michael.lemar@dishnetwork.com. I hope to speak with you soon!
I'd be more than happy to look into this for you, mtvernontexas, as I understand your concern! That can be very frustrating to not have everything properly done the first time around, then have to go through hoops to get it followed through with. Have you been able to get this resolved yet? In the event that you haven't, I would encourage you to email me your account number so I can review the situation and determine a good resolution! My email address is michael.lemar@dishnetwork.com. Thank you and I'll look forward to hearing from you!
Hey there, Tatjana Roland! Your post caught my eye. Allow me to do some research for you and get this matter resolved! I understand there was an issue with the movie channels you were entitled to with the new-customer promotional offer, as well as getting the equipment back from you when you were attempting to lower your monthly rate. I can get your feedback on our agent over to management for improvements for the future. Have you been able to speak to someone about this since you posted? If it has yet to be taken care of, let me know so I can get it worked out! Go ahead and email your account number to me at michael.lemar@dishnetwork.com.
I've gone over your post, dish network suckss, and that's a situation that I'd be more than happy to look into for you! Is the third receiver that you have a DISH Network receiver? If it is, have you been using it and getting programming on it? Let me know and email me your account number so I can do some research. My email address is michael.lemar@dishnetwork.com. I'll look forward to speaking with you!
Your post caught my attention, helenchun, as I found it interesting! I'd like to apologize about the whole runaround with getting the issue of the signal worked out. I know that must have been frustrating. Have the boxes arrived to your address yet? Let me know so I can look into it and get this entire situation resolved once for all for you!
I'll look forward to hearing from you!
Roomake,
I came across your post and wanted to help you sort out this situation as I found it interesting! What's the status of your service as it stands right now? Are you still trying to get it reactivated? I'm sorry that you feel as though you've been given a runaround with this as that's certainly not our intention. If we get your service reinstated, we can definitely look into getting a technician out there to see if a good line of sight for the signal can be established. Please send your account number to me in a private message so I can assist you further with this and I'll look forward to speaking with you!
mj e,
It would be my pleasure to help you get that straightened out as I can see how that can be rather aggravating. Since your post is from a couple of weeks ago, have the boxes arrived yet? Let me know and send me your account number as a private message so I can look over your account regarding your concern with any charged fees.
Thank you and I hope to hear from you soon!
caringaj,
I've reviewed the situation you're in and found it interesting! I'm curious, myself, as to what might be going on with that. We're always here to help, so I encourage to at least send your account number to me in a private message so I can review it and find out. I appreciate your efforts and look forward to the opportunity to assist you!
Dilere,
We are glad to hear of your interest in the service and would love to have you with us! Let me know if you have any questions as I'm always here to help!
Janice Stephenson,
I'm sorry to hear about your troubles with getting that whole situation handled. We always have the option available, especially for each customer's first time, to set up a Movers work order to reinstall everything at your new residence. Did an agent ever explain that? In order to see what I can do about that at this point, given the status of your account now, as well as assess the charges you've been billed since cancelling, please send me your account number as a private message. I will enjoy the opportunity of thoroughly reviewing everything to get this all straightened out for you! Your efforts are appreciated and I hope to hear from you!
lorendacharity@aol.com,
Your concern with the big charge is understandable since you're confident that the equipment was returned to us several weeks ago. Allow me to take a look at that for you by sending me your account number in a private message. When I have it, what I'll do is check our records to verify whether we've received it. If we have, I'll simply reverse the unreturned equipment fee and issue a refund for the payment.
Thank you and I'll look forward to speaking with you!
goalie,
Thank you for choosing our service; we very much appreciate you giving us a try! Blackouts occur when certain networks haven't obtained broadcast rights to certain games. They happen most often with national networks, like MLB Network, and Pay-Per-View packages because they lose broadcast rights in the area where a team is located to those local networks. The local networks have privileges over the national ones.
What area do you live in and what programming packages do you have on your account? I would encourage you to send me your account number in a private message so I can take a look at that and give you some information. I'll enjoy the opportunity to further assist you!
Kelliperkins,
That's unfortunate to hear that you've been experiencing some issues with your receiver and I would love to provide some assistance in getting it taken care of! What exactly was wrong with it? Could you fill me in on some of the details so I can get a good understanding of the problem? I'll look forward to hearing from you!
spgc,
We would love to have you with us! I encourage you do private message me with any questions you may have about the service so that I can provide some assistance and get you going! Feel free, also, to check us out online at www.dish.com, which is a great source of information on our most popular promotion and all of our packages.
Matloob Usa Inc,
I see we have an issue of an unauthorized transaction which I would be happy to help get resolved! Do you have a business account with us? Please send some of the information to me in a private message with your account number, if you have one, so I can review it and provide further assistance.
maleena24,
Your post caught my attention as I found it interesting and definitely want to help you get it all straightened out! I'm sorry about the poor experience you had with the customer service and I'll pass your feedback to management for future improvements; thank you for letting us know. It's possible we may not have had the correct email address for you; but regardless, the technician should've handed you a hard copy during the installation. Did that happen? If you could send me your account number in a private message so I can take a look, I would appreciate it so that I can review the notes to understand everything that occurred.
Mad customer88,
We'd like to welcome you to the DISH family! We're very excited to have you and want to thank you for checking us out! I'm always available if you ever have any questions so please don't hesitate to let me know. Enjoy the service!
Hey there, Shaxx!
I came across your post and just wanted to let you know that we'd love to have you if you've considered giving us a try! Let me know as I'd love to help if you have any questions!
