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CustomerServiceDept

Iowa City, US
Registration date: Aug 29, 2009
0 helpful votes

CustomerServiceDept’s comments

Oct 05, 2009
3:31 pm EDT
I would love to hear the hotels side of the story.
Oct 09, 2009
2:27 pm EDT
Other than an apology, what exactly were you wanting them to do?
Did you really think you were going to get a room for $10.00?
Oct 20, 2009
6:51 pm EDT
Yeah, wouldnt they just see it on the belt anyway? Hello!
Oct 26, 2009
7:18 pm EDT
I dont think they just hang up on you for no reason.
Nov 05, 2009
6:23 pm EST
So how long ago were you fired?
This is actually correct but not at all hotels.
Your credit card was declined. Its not their problem your card was declined.
So sounds like we will see you siting on the side of the road changing your flat tire because you chose not to get a new one
Nov 06, 2009
5:53 pm EST
Did you really think a college a was going to accept a diploma from a online high school. You have to actually go to school like everyone else in the world.
Nov 06, 2009
6:05 pm EST
What I can believe is people actually think going to an online high school will get you into a college. You have to go to school like everyone else in the world
So how long ago were you fired?
Nov 10, 2009
6:42 pm EST
how exactly did Direct Tv mess up your tv.
Lesson learned..read the fine print
Nov 20, 2009
1:12 pm EST
Why would Hyatt be responsible?
Nov 20, 2009
1:14 pm EST
What the hell are you talking about
Nov 20, 2009
4:13 pm EST
I didnt know I was "kmart"..lol
Nov 25, 2009
1:41 pm EST
If someone checked into a room under your name, then it would be that person commiting fraud. Not the hote.
Dec 02, 2009
7:36 pm EST
And why exactly were they arguing with your bf?
so how long ago did you get fired?
Dec 15, 2009
7:00 pm EST
Well you wont have any luck letting the points expire as they never expire. And I have seen people make reservations for a certain date thinking this certain date is a certain day of the week. When really it isnt. Who knows if that is what has happend here. One can only guess.
If someone says they are going to have your car blown up, you dont call the owner of the hotel, you call the police.
I have never seen a Hampton not refund regardless how absurd a complaint is. I also dont believe any person would just hang up on you without reason. What exactly were you saying to them when the people hung up on you.
There is so much more to this story.
It is actually not fraud. The hotel was so bad but you chose to stay in it the entire night and then ask for your money back.