We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared such a detailed opinion. In our Order & Return Policy stated "Orders placed outside of Canada or with an international credit card for delivery to Canada will be charged in USD. Provincial taxes of destination will apply." We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for your detailed feedback. We are sorry to hear the order did not meet your expectations. We would like to rectify the situation by resending the order out free of additional charge. Alternatively, we could send a gift basket of equal value or issue a store credit that you may use at any time in the future. Please advise which option you would prefer. We apologize for any inconvenience caused and hope to be able to rectify the situation.
Regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint and pictures of both baskets to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for your feedback. Our records show that your order was shipped for delivery to your recipient. Tracking number Aramex FZ0011631351. As per your claim of non delivery we opened a trace on your order and requested full delivery info from our courier. Unfortunately, due to increased traffic, we are experiencing delays in inquiry response times from our couriers. We take all inquiries seriously and a customer service agent will respond as soon as possible. We sincerely apologize for any inconvenience and appreciate your patience.
Best Regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
Thank you for your feedback. We investigated your case properly. Your order was successfully refunded in full. Please note that transaction can take a few days. We do appreciate your business and assistance. We will do all our best to serve you much better next time. Amending of your review is much appreciated.
Best regards, Bloomex Customer Support
Thank you for your feedback. We investigated your case properly. Your order 03389687 was successfully refunded in full. Please note that transaction can take a few days. We do appreciate your business and assistance. We will do all our best to serve you much better next time. Amending of your review is much appreciated.
Best regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
Thank you for your feedback. We apologize for all the trouble you have experienced. Due to the volume, logistics, and COVID-19, some delays may occur - these types of delays are out of our control. As a reputable company, we take responsibility for the courier's mistake. As your business is important to us, we do want to resolve this situation and resend your order with an apology note from us. If flowers are not needed anymore, we can send a well-arranged gift hamper for her (we carry chocolate, snack, tea/coffee hampers) or we can issue store credit for future use. Please advise how would you like to proceed. We apologize for any inconvenience caused and want to keep your valuable business.
Sincerely, Bloomex Customer Support
