It would appear, without any further communication, that all the issues have come to a favorable outcome.
Best wishes.
Hi Bill.
Appreciated reading your concerns. We are all very thankful that no additional damage occurred.
I can say, though, that most people would be taken back as to understand why one might believe any form of issue would be "arbitrarily" covered. It's an unfortunate truth that even the very best of products can break and sometimes, electrical components will short out. In order to provide any product at an aggressive price the appliance industry has come to accept a one year-limited warranty on most products. Admittedly, this isn't acceptable for some and that is why many retailers offer extended warranty service programs.
Thankfully, the damage the occurred must not have been very severe in that only two basic parts needed to be replaced. It's good that you knew enough to troubleshoot and fix the issue yourself.
There's a story that was relayed to me many years ago which, I believe, might explain a very different viewpoint.
It seems there was this gentleman who worked within the trucking business. He'd purchased his own truck to transport trailers all over the continental U.S. After using the tractor for many years, he ran into some issue with the unit, causing the thing to not shift like it use to. Ironically, this was about 7:00 P.M. on a Sunday night too. He called the manufacturer, whom was very attentive. "We'll have someone right out the next day, " said the operator on the phone. Sure enough, the next morning, there was a service technician right there to help with the problem. The trucker explained in detail how it would seem to have issues as he'd try to shift down while trying to climb these newer mountainous regions he had just started to work. "Hmmm, " said the service technician. "I think I know exactly what the problem is." He took out a wrench and turn a bolt a simple one half a turn. "There you go, " the service technician said. "It'll work perfectly for you now. By the way, " he said. "You owe me $500." The trucker was dumbfounded. "All you did was turn a bolt a half a turn. For that you're going to charge me $500, " he asked. "Oh no, " said the technician. "I only charged you a dollar for that, " said the tech. "The other $499 was knowing to turn the bolt."
Assuming everything is addressed to your satisfaction, there is absolutely no reason to reply to this text.
Hi Ms Brooks.
So very sorry to hear of your friend's mother.
When booking the cruise, was there any form of insurance purchased?
Hi Ms. Jensen.
There's no question that some repairs are much more difficult than others. Some can require multiple parts be replaced in order to determine the problem. In such cases, one may find it easier to take the equipment into their local Sears for servicing.
If you've determined that the unit is not worth attempting to fix further, Sears carries a wonderful line of new snow throwers from which to choose from. Be aware, however, that such an item is seasonal, so you may not find inventory available for awhile.
Hopefully this addresses any of your concerns. If it hasn't, please let us know.
Hi.
Appreciate reading your concerns.
Once the sales receipt is located, take the garment to any JC Penney store to have the tag removed.
Please note, assuming this information addresses your concern(s) to your satisfaction, no further response is required by you.
Hi Ann.
Appreciated reading your question.
Guess doesn't refer to any particular local seamstress, but there are many in your area of Florida. By contacting any one of them, he/she should be able to easily replace these handles.
Please note, assuming this information addresses your concern(s) to your satisfaction, no further response is required by you.
Hi Ms Vinyard.
I'd like to assist.
What brand and model is the fridge? What was the date of purchase? Was additional warranty coverage purchased with the unit?
Hi mtrota.
We're going to help get you serviced, but I need some additional information from you.
What was the exact date of purchase? from where did you purchase the units from? what are the exact model numbers? as best as you're able to describe, what is the nature of the problem?
Lg makes some wonderful laundry appliances. there shouldn't be any reason for you to not have two good quality, working machines.
If your issues have already been resolved, there is no reason to respond to this text.
It may be worth contacting an attorney for a possible solution. I believe they'll tell you there's absolutely no requirement for the bank to carry such coverage. However if the bank still holds the title, you may have a possible option.
You could sue him and attach a lein to the property title.
Do you have insurance?
Appreciated reading your concerns.
Normally, service calls are not made on a water filter as they are a consumable with a value of about $35. You should be able to pick one up anywhere Frigidaire products are sold.
Assuming everything is addressed to your satisfaction, there is absolutely no reason to reply to this text.
You replied, "Lol typical response. Yes you are right, these things can happen to the best of everything, but when it is starting to happen to many different people, then even in your eyes it cannot be considered the best. I assume you only skimmed my writings, as I never said I fixed the problem. Yes I found the problem and the price of those parts, but my fix to the problem is to buy another stove from another company that does not have a reputation now of fires starting just like mine. After very little searching, it is quite apparent that this is an ongoing issue, and in fact there is even a class action lawsuit started, as I'm sure you are aware, and for good reason.
Kenmore and sears back in the day use to actually care about there products and putting safety and customers first, and is why we would always buy from there, but as with many other large companies trying to compete, many corners are being cut and including the lack of care for your reputation. It is shameful when companies feel they need to go that route. So I say again, another customer lost over $100.
Yes, everything is now to my satisfaction as far as this complaint board goes, so there is no reason for you to reply"
Hi Bill.
I never mind responding to a person's concerns. In fact, I appreciate hearing from you; although I'd would never call my response "typical."
I'm by no means aware of any class action lawsuit on your particular unit, however I'd love to have the proverbial nickel for every time a person references a non existent lawsuit. I understand though -- misery loves company. It's a lot easier to believe you're just one of many. This isn't to say others haven't had problems similar in nature but, again, that's almost a given. In fact, the nature of the net means you're likely to find similar complaints about any particular brand. For example :
"I have a 3 year old Whirlpool range model # XFE371LVB0 and the oven control panel melted and started smoking."
"On December 21, 2017 the controller for my GE range caught fire. I contacted..."
"Feb 20, 2017 · The Reichardts state that they purchased a Frigidaire electric range oven for $850, which lasted only 4 years before it caught on fire."
I think you get the idea. The point is that breakdowns occur, even those that result in the problem you've described. If you knew that said parts would fix the range, replacing these parts might be a good solution, however where there is still some uncertainty about whether it would fix the problem, you're likely better off just replacing it.
I really appreciate discussing and even helping you Bill. I'm glad everything is resolved in a positive manor for you. We're always willing to assist.
You responded, "Thank you for this information, it was very helpful. I have chosen to execute this complaint through another avenue. i will not be responding further to this means of communication to resolve this problem."
I'm glad to understand we've got the problem, at least somewhat, settled. Glad to know the numbers were helpful. Many of them are not published, but could get you directly to the people who could assist somewhat easily. I'd assume they have the necessary part on the way.
Hi Ms. Garcia.
I'm glad to know you finally received the unit your ordered. I wouldn't begin to state it violated the Unfair, Deceptive, or Abusive Acts or Practices, as I don't believe the was any intent involved. The reality is that JC Penny, along with Sears and K-Mart, are struggling financially and may likely be out of business sooner than later. Very unfortunate, as they were all great retailers during their day.
G.E. produces a lot of great appliances. Their cooking products rate as some of the best in the business and their fridges have been given high acclaim too. Unfortunately, the opposite is true on the washing machines. I very seldom bad-mouth a product, but G.E. washing machines have earned their reputation. Generally speaking, they're engineered poorly and will break down prematurely.
Best of luck.
Hi Ms. Olsen.
I appreciate hearing your concerns. There's no question that sexual exploitation of women is more prevalent now than it was even 30 or 40 years ago. I don't believe your likely to find it in more of one public store than another. It's become something that is more acceptable within our society these days.
It's interesting that Wonder Woman becomes your choice of concern as you're right, the latest movies to depict Wonder Woman do not over expose the character, however the 70's television show, staring Lynda Carter, very much took advantage of Ms. Carter's large bust size. In fact, CBS picked up the series after ABC declined to renew the title. However CBS actually requested that Ms. Carter's costume be redesigned slightly, cutting the top lower, exposing even more cleavage, and the bottoms were cut higher to expose more thigh. I guess this is one area where the older form of art was more sexual than the newer.
I am so very sorry to read about your recent issue(s) with your refrigerator. I'd like to get some additional information from you, if you'd like to provide it.
Where was this unit purchased and on what date? Was there any form of extended warranty coverage purchased for the unit?
Look forward to hearing back from you.
Please note, if this issue has already been addressed to your satisfaction, there is no need to reply to this text.
You responded, "It was purchased on 9/26/16 and purchased at Lowes. I did not purchase an extended warranty (lesson learned). I do have the receipt at home but I am at work at the moment."
Hi Tanya.
I wish I had the ability to do something directly, unfortunately I don't. But I might be able to provide you some ways to get some additional help.
If you haven't already replaced the fridge, try contacting Frigidaire at [protected]. They may be willing to help cover the costs of another Gallery fridge for you. For what it's worth, they really do make some great appliances.
Also you might try contacting the local Lowes store you purchased the unit through. Speak to their general manager and he/she might be able to throw some additional discounts your way in providing a new fridge.
That has to be really frustrating. No one expects a fridge to go out in such a short period of time. I wouldn't be surprised if either the manufacturer or retailer wouldn't do what they could to assist. Neither company wants to disappoint a customer.
Hopefully all will turn out well. Please take the time to post back and let us know how things turn out.
With respect, who is "they". When you say, "they tell me..."? Did you check with RC Willey? I'd think that if you purchased additional warranty coverage, they'd cover it without hesitation. Don't assume anything.
