Emirates Driving Institute [EDI]

Dear Mr. Selva Ganesan,

We regret the inconvenience caused to you.

Your feedback is taken into consideration. We have also escalated the matter to the concerned department and you should be receiving a call soon.

For further concerns, please feel free to write to us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Ms. Shariya,

We understand your urgency, and we apologize for any inconvenience that you have been through.

The matter has been escalated to the concerned team, and you should be receiving a call soon.

Kindly follow up on our official channels for faster assistance.

Best Regards,

Emirates Driving Institute.

Dear Mr. Dominic,

Thank you for writing to us.

Upon checking your file, it is understood that you are awaiting your highway and independent classes.

The team has been alerted and will shortly get in touch with you.

For any further queries, please reachout to our official channels for faster resolution.

Best Regards,

Emirates Driving Institute

Dear Mr. Customer,

Thank you for sharing your feedback.

We understand that there are multiple concerns that you have brought to our attention.

In order to better assist you, can you please share your registration ID on our official channels?

This will help us work on your feedback and help resolve the matter at the earliest possible time.

Best Regards,

Emirates Driving Institute.

Dear Ms. Anna,

We sincerely apologize for the inconvenience this has caused you.

We have alerted the concerned department to address your concern as soon as possible.

Please note that the RTA slots are subject to availability, and our team will do their best to assist you as soon as the new slots are available for booking.

Best Regards,

Emirates Driving Institute.

Dear Mr. Customer,

We would like to help you in this matter. However, we are currently unable to pull up your details and validate your comment.

Can you please share us your registration ID on our official channels to address your conern please?

Dear Ms. Mariam,

We apologize for the incovenience that has been caused to you.

Inoder for us to escalate the case and investigate the matter, can you please write to us with your registration number on our official channels?

This would help us address the concern faster.

Hoping to hear from you soon.

Best Regards,

Emirates Driving Institute.

Dear Ms. Maheen,

We sincerely apologize for the inconvenience that has been caused to you.

I see that the 1-hour class has been arranged for the 3rd of October, and I also see that a new test booking request is still pending as we are awaiting open slots.

The team has been alerted for faster action.

Kindly await a call from the concerned team.

Best regards,

Emirates Driving Institute.

Dear Mr. Customer,

We apologize for the incovenience that has been caused to you.

Can you please share your registration number for us to invetigate the matter?

I'm awaiting your response. Kindly revert or write to us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Mr. Faisal,

We sincerely apologize for the inconvenience that has been caused to you. We appreciate your feedback and will do our best to avoid such issues for future students.

Congratulations on passing and receiving your license.

Best Regards,

Emirates Driving Institute.

Dear Ms. Marinelle,

We sincerely apologize for the inconvenience. Your feedback matters. We will ensure that these issues are addressed and minimized for others.

Congratulations on receiving your driving license!

Best Regards,

Emirates Driving Institute.

Dear Ms. Shirin,

We sincerely apologize for the inconvenience that has been caused to your daughter in her driver training.

We see that your daughter is at the RTA parking stage, and we have alerted the concern teams to look into the matter.

Please write to our official channels for a faster response. As you may have experienced a delayed response on this website.

Best Regards,

Emirates Driving Institute.

Dear Mr. Faizal,

We understand that you are not happy with our services, and we would like to address your concern.

Since this is not our official channel, we would like to hear from you on our official channels. Kindly write to us on info@edi.ae

Best Regards,

Emirates Driving Institute.

Please consider the case closed, as there is no repose on this thread.

Dear Mr. Customer.

Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you've experienced during your time with EDI. We understand the importance of your time and money.

We are actively addressing the scheduling issues to improve efficiency and reduce waiting times. Rest assured, we are committed to providing you with a more positive learning experience moving forward.

To better address your issue, we request you to kindly share your registration ID for us to action.

Hoping to hear from you soon.

Best Regards,

Emirates Driving Institute.

Dear Ms. Amna,

We apologize for any distress caused. We value you as a student, and we are committed to ensuring a positive resolution.

The following case has been escalated to the concerned department and is currently under investigation.

For any future follow-ups, we request you reach out to us on our official channels for a faster resolution.

We value your trust and we want to assure you that we are committed to addressing the concerns on priority.

Best Regards,

Emirates Driving Institute.

Dear Ms. Habeeba,

We sincerely apologize for the inconvenience and frustration you have experienced in relation to your RTA parking test booking. We understand the urgency of your situation, especially considering your upcoming travel plans.

We assure you that we take your concerns seriously, and we sincerely regret any delay in addressing your request. The following issue has been reported to the concerned department once again and you may expect a call back soon.

For any further queries, we request you to kindly reach out to our official channels for a faster issue resolution.

Thank you.

Best Regards,

Emirates Driving Institute.

Dear Ms. Habeeba,

I appreciate your reaching out to us, and I sincerely apologize for the challenges you've encountered during your experience with EDI. I understand the frustration this situation has caused you, and I want to assure you that we take your concerns seriously.

To expedite your case, I have escalated your request to our scheduling department, emphasizing the urgency of your situation. We are committed to finding a solution promptly.

You should be receiving a call soon.

Your feedback is invaluable, and we are actively working to address such issues to ensure a better experience for our customers.

Best Regards,

Emirates Driving Institute.

Dear Mr. Abbas,

Please accept our sincerest apologies for any inconvenience and frustration this may have caused you.

Your detailed account of the situation is crucial in understanding and we want to assure you that we are taking immediate action to address such issue in the future.

In case of any such isses in future, kindly write to us on our official channels.

Best Regards,

Emirates Driving Institute

Dear Ms. Michelle,

We sincerely apologize for the challenges you've encountered with one of our teams. We understand the disatisfaction on the services rendered to you. We want to assure you that we take your concerns seriously.

To expedite your case, please write to us on our official channel (info@edi.ae) Subject line - "Complaints Board Complaint" - emphasizing the urgency of your situation.

Or share us your contact details or the registration number here for further escalation.

We are committed to finding a solution promptly. Hoping to hear from you soon.

Best Regards,

Emirates Driving Institute.

Dear Mr. Pavel,

We apologize for any inconvenience this may have caused you.

Your issue has been escalated to the relevant team for review. We recommend contacting our official channels for priority assistance.

Best regards,

Emirates Driving Institute.

Dear Customer,

We sincerely apologize for the inconvenience caused to your son.

At EDI, we prioritize treating every customer with respect. Your feedback regarding your experience has been taken seriously and will undergo a thorough review. Appropriate actions will be implemented to ensure such instances are avoided in the future.

We kindly request you to email us at Info@edi.ae with the subject line: "Your Registration Number - Complaints Board Complaint" to facilitate further action.

We look forward to receiving your email to address this matter promptly.

Best regards,

Emirates Driving Institute.