Emirates Driving Institute [EDI]

Dear Mr. Dawoud,

Glad to hear that your issue has been addressed. Hope you will have a pleasant journey with EDI.

Best Regards,

Emirates Driving Insitute.

Dear Mr. Customer,

We are sorry to know that you were not contacted by our team despite waiting for weeks.

Can you please share your registration number here for us to immediately escalate the matter to the concerned department?

Looking forward to hear from you.

Dear Mr. Clark,

We apologize for the inconvenience caused to you.

We have alerted the concerned team to get back to you at the earliest. Please follow up with us on our official channels for a speedy response.

Best Regards,

Emirates Driving Institute.

Dear Mr. Rupendra,

We are sorry to hear of your experience with EDI.

We value your feedback and will ensure such issues do not arise once again. Having said that, your issue has been escalated to the concerned department for the needful to be done.

For any further issues or concerns, we request you to reach out to our official channels.

We appreciate your understanding in this regard.

Best Regards,

Emirates Driving Institute.

Dear Mr Anmol,

We would like to apologize for the inconvenience caused to you.

We understand your situation and will ensure such issues do not arise once again. Currently, your case has been forwarded to the concerned team to review.

Please note that we can better assist you if approached on our official channels, kindly follow up with us if you have any future concerns.

Best Regards,

Emirates Driving Institute.

Dear Mr. Sami Aftab,

We apologize for the inconvenience caused to you. We have alerted the team to get the issue addressed immediately.

Kindly await a call and in case you have any further concerns, please feel free to reach out to our official channels mentioned on this page.

Best Regards,

Emirates Driving Institute.

Dear Customer,

We sincerely apologize for the inconvenience that you have been through with EDI. We appreciate your feedback and would like to fix your issue at the earliest.

Can you kindly share your registration number for further investigation, please?

Also, for a faster addressal, we request you to reach us out on our official channels.

Best Regards,

Emirates Driving Institute

Dear Customer,

We regret the inconvenience caused to you regarding delays.

We would like to investigate your issue. Can you please share your registration number on our official channels please?

Best Regards,

Emirates Driving Institute

Dear Mr. Tauseef,

Thank you for sharing your concern.

Your issue has been escalated to the concern team and you will be receiving a call soon.

Please note that all your queries are to be sent to the official channels to ensure that we address your concern immediately.

We hope to rectify your issues at the earliest.

Best Regards,

Emirates Driving Institute.

Dear Mr. Clark,

We apologize for the delays in your driver training journey. Upon looking up your file, we see that your classes have been scheduled for today.

We also understand that there are issues highlighted regarding the instructors that need immediate attention.

We would appreciate it if you could kindly discuss this with CS Supervisor in person today when you attend your classes or you can write to us at info@edi.ae highlighting the matter with more specific details.

This will not only help us resolve the matter, it will also ensure that such issues do not arise once again.

Appreciate your cooperation in this regard.

Best Regards,

Emirates Driving Institute.

Dear Mr. Suraj,

We sincerely apologize for the inconvenience that has been caused.

We would like to ensure that such delays are not observed and also would like to resolve this matter for you.

Please do write to our official channels to have this issue addressed at the earliest.

Once again our sincere apologies regarding the experience.

Hoping to hear from you on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Mr. Abdessalam ghazal,

Upon reviewing your comments, we understand the inconvenience that you have been with and would like to sincerely apologize for the same.

The following feedback will be shared with the concerned team to ensure that the issue is investigated and necessary feedback/coaching will be provided not only to 1 but to all staff to avoid such issues in the future.

We understand that this is not a pleasant experience considering the transportation costs that you had to incur resulting in financial hardship.

We would like to remind you that the concerned department will be notified to do their best in assisting you with a faster refund process.

Once again, We apologize and will take your feedback to ensure that such issues do not arise once again.

For any further concerns, please feel free to write to us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Mr. Dominique,

We apologize for the delays that you've observed in booking the test slots. We have escalated your concerned department to address the issue at the earliest.

Kindly await a call for the needful to be done.

If you have any further queries, feel free to reach us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Ms. Shirin,

Firstly, we would like to sincerely apologize for the inconvenience that has been caused to you regarding delays in classes.

We would like to escalate the matter to the concerned department to ensure that the service is provided immediately.

Secondly, we would like to take your feedback on the stated matter and ensure that such issues do not arise once again.

We request you to reach out to us on our official channels to address your concerns on a priority basis. Please include your registration number for better addressal

Looking forward to hearing from you.

Best Regards,

Emirates Driving Institute.

Dear Mr/Mrs. Customer,

We sincerely would like to apologize for the inconvenience that you've been through.

We would like to assure you that your feedback will be shared with the concerned department to ensure such issues do not arise once again.

However, if you are currently facing any issues, we would request you to reach out to us on our official channels for an immediate addressal.

Please include your registration number in your future complaints.

Best Regards,

Emirates Driving Institute.

Dear Mr. Chanda,

We sincerely apologize for the inconvenience caused to you lately.

Your case has been escalated to the concerned department and you should be receiving a call soon. We request you to kindly follow up on our official channel to ensure faster resolution.

Best Regards,

Emirates Driving Institute.

Dear Mr. Arham Jain,

Our sincere apologies for the inconvenience that you have been through.

Your case has been escalated to the concerned department and you should be receiving a call soon.

We request you to kindly reach out to us on our official channels if you face any further concerns.

Best Regards,

Emirates Driving Institute.

Dear Mr. Waseem,

We sincerely apologize for the inconvenience caused to you regarding delays in your driving training.

Rest assured, we have escalated your concern to the team to have the issue addressed immediately.

You will be receiving a call soon. For further inquiries, please reach out to us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Mr. Faizal,

We appreciate you reaching out to us regarding delays. We have passed on your feedback to the concerned team and will ensure such delays are addressed on a priority basis.

Kindly reach out to us on our official channels to better address your query on a timely basis.

Best Regards,

Emirates Driving Institute.

Dear Ms. Sidra,

Thank you for reaching out to us.

Upon checking your file, it is understood that the given waiting period that was agreed upon at the time of registration was for 5 weeks.

We see that you completed the waiting period two days ago and are entitled for your practical training.

We have escalated your matter to the concerned team to start the practical training. You should be receiving a call ASAP.

For any further escalations, we would recommend you kindly reach out to our official support channels to better assist you with your concerns.

We appreciate your understanding in this regard.

Best Regards,

Emirates Driving Institute.

Dear Mr. Faisal,

We sincerely apologize for the inconvenience and the issue is escalated for an immediate attention.

Kindly expect a call ASAP.

Best Regards,

Emirates Driving Institute.

Dear Mr. Tauseef,

Thank you for sharing your feedback about the delays. We understand the urgency and the concerned team has been alerted of the same.

You will be receiving a call shortly.

If you have any future concerns, feel free to reach out to us on our official channels.

Best Regards,

Emirates Driving Institute.

Dear Ms. Anna,

We understand your concern regarding delays observed in your driver training. Your feedback is taken into account, and we will ensure that we improve our services.

Regarding your issue, rest assured that our team has been alerted and you will be receiving a call soon.

If you have any further queries, kindly revert to our official channels for faster support.

Best Regards,

Emirates Driving Institute.

Dear Mr. Roman,

Thank you for writing to us.

Upon checking your file, we see that you passed your RTA parking test on the 3rd September and a request for classes have been taken on the same day.

Also, upon checking your history, we see that there was only a week difference for every request and they have been honoured on time.

We also take your feedback to ensure that we serve our customers deligently and ensure their journey is smooth.

Your case has been escalated to the concerned team and you should be expecting a call soon.

We anticipate your understanding in this regard.

Best Regards,

Emirates Driving Institute.

Dear Mr. Roman,

Thank you for sharing an update. We appreciate you working with us.

In case of any future concerns, please write to us on our official channels.

All the best!

Best Regards,

Emirates Driving Institute.