Emirates Driving Institute [EDI]

Old Complaint.. Kindly close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Complaint too old.. Kindly Close

Dear Mr Abdul,

We understand that you are still not happy with our service.

Your issue has been escalated to the concerned team to reach out to you.

We hope that your issue will be addressed as soon as possible.

Best Regards,

Emirates Driving Institute.

Dear Mr. Assadi,

We would like to apologize for the inconvenience caused to you.

We understand your urgency and would also like to inform you that the issue has been escalated to the concerned department to review and get back to you at the earliest.

Please note that we have also received your email and it is being followed up for immediate action.

We appreciate your patience in this regard.

Best Regards,

Emirates Driving Institute.

Dear Mr. Yahya,

We sincerely apologize for the delays caused to you in the past. We also understand your urgency and would like to help you at the earliest.

As per our records, we see that you put in a request yesterday.

We have also alerted the team to prioritize your request. Kindly await a call from the concerned team.

We will do our best to meet your requirements.

Best Regards,

Emirates Driving Institute.

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

In order to assist you, we would need your registration number. I see that you have already shared but it's truncated by the Complaints Board considering it to be your personal information.

We request you to kindly share your concerns via our official channels to assist you at the earliest.

We are looking forward to hearing from you.

Best Regards,

Emirates Driving Institute.

Dear Mr. Iftikhar,

Thank you for your response. We understand the delays and the concerned team is alerted of the issue.

Kindly await a call or the needful to be done.

In case you need further assistance, please reach out to our Scheduling Supervisor located in AL Quoz to provide you with immediate assistance.

Best Regards,

Emirates Driving Institute.

Dear Mr. Yahya,

Thank you for your follow-up.

As advised earlier, we have escalated the matter to the concerned department. Our team will get in touch with you shortly.

Kindly reach out on our official channels to get your query addressed.

We appreciate your understanding in this regard.

Best Regards,

Emirates Driving Institute.

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We would like you to kindly get in touch with us on our official channels to address your concern and ensure that we make it up to you.

Kindly share your registration number in your communications to help assist you better. Hoping to hear from you soon.

Best Regards,

Emirates Driving Institute.

Dear Mr. Vishwanath,

We sincerely apologize for the inconvenience caused to you. We understand that you are facing service-related issues with one of our branches.

We are in receipt of your feedback and will look into this matter to ensure that we meet our customer's expectations.

Going forward, kindly reach out to our official channels to have such issues addressed on priority.

Below are the official channels shared for your reference:

Email: Info@edi.ae

Phone: 0 4 2 6 3 1 1 0 0 (Call Center)

Walk-in: CS Supervisors (Al Qusais & Al Quoz locations)

Best Regards,

Emirates Driving Institute.

Dear Mr Tanimul,

We sincerely apologize for the inconvenience caused to you. We acknowledge the urgency and the concerned team has been alerted of the issue.

You should be receiving a call from the concerned team shortly.

If you continue to have issues, kindly reach out to the official channels to assist you. Below are the channels shared for your reference:

Email: Info@edi.ae

Phone: 0 4 2 6 3 1 1 0 0 (Call Center)

Walk-in: CS Supervisors (Al Qusais & Al Quoz locations)

Best Regards,

Emirates Driving Institute.

Dear Mr. Tanimul Islam,

We see that your issue has been resolved. However, in the future, if you face any such issues, please feel free to write to us on our official channels.

Thank you for being a part of EDI.

Best Regards,

Emirates Driving Institute.

Dear Mr. Sujay,

We sincerely apologize for the inconvenience caused to you.

We appreciate your feedback about delays and we understand the impact on our customers. We have checked your file and see that the issue is resolved. However, we have notified the team to excise caution and ensure timely service.

We request that you continue sharing your concerns via our official channels to immediately address them on priority.

Thank you for being a valuable customer of EDI.

Best Regards,

Emirates Driving Institute.

Dear Mr. Ammar,

We are sorry to hear about the overall experience with EDI.

We understand that the delays are a major concern which in turn is negatively impacting your journey. We would like to ensure that we provide you with the best service.

We request you to kindly write to us on our official channels and include your Registration ID in your communications.

Looking forward to hearing from you.

Best Regards,

Emirates Driving Institute.

Dear Mr. Dawoud,

We regret to hear about your experience with one of our centers. We would like to investigate and ensure such issues do not arise once again.

Can you kindly share your "Registration ID" on our official channels to further look into the matter?

Hoping to hear from you soon.

Best Regards,

Emirates Driving Institute.

Dear Mr. Waseem,

We are sorry to hear about your experience with EDI and its services.

We understand that you have issues with delays in classes and Instructor behavioral issues highlighted in your feedback.

Being customer-centric is one of EDI's core values and we strive to ensure that we live up to our customer expectations.

We appreciate your valuable feedback and will ensure that such issues are addressed to improve the overall experience for our customers.

Meanwhile, we ask you to reach out to us on our official channels to address your issue immediately.

Looking forward to hear from you.

Best Regards,

Emirates Driving Institute.

Dear Customer,

We sincerely apologize for the inconvenience that your son had to go through.

We understand that there are multiple concerns that you have brought to our attention. We would request you to share them on our official channels mentioning your registration number, we will have our team investigate and ensure such issues do not arise once again.

We appreciate you working with us on this matter.

Below are our official channels shared for your reference:

Phone: 0 4 2 6 3 1 1 0 0

Email: info@edi.ae

Walk-in: Customer Service Supervisors - Al Qusais & AL Quoz

We look forward to hear from you.

Best Regards,

Emirates Driving Institute.

Dear Ms. Pauline,

We have gone through your feedback and we understand the inconvenience that has been caused to you.

Please note that we have alerted the concerned teams and will ensure that these issues do not arise once again.

In case any such issues arise, please feel to reach out to our official channels as mentioned below.

Phone: 0 4 2 6 3 1 1 0 0

Email: info@edi.ae

Walk-in: Customer Service Supervisors - AL Qusais & AL Quoz

We look forward to hear from you.

Best Regards,

Emirates Driving Institute.

Dear User,

EDI - Emirates Driving Institute is located in Dubai. We do not have any branches in Abu Dhabi.

We believe that you are referring to a driving school in Abu Dhabi. Kindly reach out to their official channels to resolve your concern.

If you still think it is related to EDI in Dubai, please feel free to reach out to us on our official channels.

Best Regards,

Emirates Driving Institute - Dubai.