Menu
Register
Write a review File a complaint
Emirates Driving Institute [EDI]

Emirates Driving Institute [EDI] review: Initial driving assessment

R
Author of the review
10:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I failed my initial driving assessment twice for now for a ridiculous reasons. On my first try, the instructor asked me to change lane and I did it by following the speed limit, but in the lane I was changing to was a car which was going way faster than it was allowed and he pressed the brake very late, almost creating a collision. The instructor told me that I failed by not moving fast enough to prevent such a situation. But if I did it, I was exceeding a speed limit which is not allowed. So he failed me because of that which is ridiculous the way it is. The second time even more weird situation accrued. The new instructor failed me for 2 reasons. First one was that I didn’t give way to a bus. However it wasn’t moving because of traffic in front of it and was 30 meters away from me. The instructor described it as “Jumping into the road”. Anyone can prove I was right if they watch the recording of my exam. The second failure was that I used the lane that “students are not allowed to use”. This is the most ridiculous thing I have ever heard. During all my training and lectures no one ever told me that there is such a thing. The instructor told me to turn left on the traffic light, there were 3 lanes in total, the most left one as we know is for Uturn only, middle and right one was for left turn according to road markings, so I used the middle one. It turned out that students are allowed to use only right and left lane in that case. I’ll repeat: this rule wasn’t showed anywhere, in the lectures there’s no information about it, as well as during training other instructors allowed me to use it, exactly on that spot. I very disappointed that instructors provide wrong information during the trainings and such important things are not covered anywhere. I disagree with my results

Desired outcome: I’d like school to reconsider their decision about my failures and make me pass the initial driving assessment

Confidential Information Hidden: This section contains confidential information visible to verified Emirates Driving Institute [EDI] representatives only. If you are affiliated with Emirates Driving Institute [EDI], please claim your business to access these details.

Emirates Driving Institute [EDI] customer support contacts
Phone numbers
Address

P.O Box: 20948, Al Qusais, US

Website
File a complaint Write a review
Dear Mr. Pavel,

We apologize for any inconvenience this may have caused you.

Your issue has been escalated to the relevant team for review. We recommend contacting our official channels for priority assistance.

Best regards,

Emirates Driving Institute.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More Emirates Driving Institute [EDI] reviews & complaints

Emirates Driving Institute [EDI] - Poor service 43
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Misbehaviour of the person at duty 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - The road test 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Immoral instructors
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Scam, ripoff 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - No call back for a training, not even an rta test. Three weeks no call
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Unfair fine
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Forced change of instructor
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Wait Time for classes 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Emirates Driving Institute [EDI] - Poor Service/Misleading
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment
  1. Emirates Driving Institute [EDI] Contacts

  2. Emirates Driving Institute [EDI] phone numbers
    +971 42 631 100
    +971 42 631 100
    Click up if you have successfully reached Emirates Driving Institute [EDI] by calling +971 42 631 100 phone number 7 7 users reported that they have successfully reached Emirates Driving Institute [EDI] by calling +971 42 631 100 phone number Click down if you have unsuccessfully reached Emirates Driving Institute [EDI] by calling +971 42 631 100 phone number 34 34 users reported that they have UNsuccessfully reached Emirates Driving Institute [EDI] by calling +971 42 631 100 phone number
    Call Center
  3. Emirates Driving Institute [EDI] emails
  4. Emirates Driving Institute [EDI] address
    P.O Box: 20948, Al Qusais, United States
  5. Emirates Driving Institute [EDI] social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2024
Emirates Driving Institute [EDI] Category
Emirates Driving Institute [EDI] is ranked 6 among 36 companies in the Driving Schools category