Dear Naseems,
We are sorry to hear that you did not enjoy our cuisine on board. Please feel free to send us a more information via our Feedback Form online.
Thank you. *Rose
Hello Riaz, thank you for your comment.
Please fill out our feedback form on our website and the Guest Relations Team will be able to advise regarding your request for compensation. *Isi
Hello Lola, please email your complaint to feedback@etihad.ae.
Then our Guest Relations Team will look into your request of reimbursement. *Isi
Dear Ivanaj,
We are sorry to hear about your experience. Please feel free to send us a more information via our Feedback Form online.
Thank you. *Ikra
We appreciate your feedback and we're sorry to hear about your baggage situation! Please feel free to visit our website and visit our damaged baggage page to claim for a compensation. Thanks *Ikra
We're sorry to hear about your experience with Air Seychelles, Jabeen! We would kindly request you to forward your feedback to them directly so they can address your concerns, since we are not in a position to comment on behalf of another airline. *Ikra
Hello, please send your complaint to feedback@etihad.ae. The Guest Relations Team will review your complaint and contact you. *Ikra
Hello Azhar, please send your complaint to feedback@etihad.ae. The Guest Relations Team will review your complaint and contact you. *Ikra
Hello Abdullah, thank you for your comment.
Please fill out our feedback form on our website and the Guest Relations Team will get back to you as soon as the investigation is over. *Ikra
We're sorry to hear about your experience! Please fill out our feedback form on our website and the Guest Relations Team will get back to you as soon as the investigation is over. *Ikra
Hello Michael, please fill out or ask the guests to fill out https://www.etihad.com/en-ae/about-us/contact-us/feedback/.
The Guest Relations Team will then review and advise on your request for compensation. *Isi
Hello Meera, please fill out https://www.etihad.com/en-ae/about-us/contact-us/feedback/ and the Guest Relations Team will contact you. *Isi
Hello Shahulbasha, on 29 April was an outage of the booking system.
However, you can write to our Guest Relations Team and fill out https://www.etihad.com/en-ae/about-us/contact-us/feedback/. They will contact you. *Isi
Hi Neethu, if you have written to our Baggage team on the suggested email address they will look into your case and will be in touch to assist you. *Max
Hi Amina, please contact us on one of the numbers available on the "Contact us" page on our website so that we can advise more on this matter. Alternatively, you can send us your booking reference via our Etihad Help Twitter account of Facebook private message. *Max
Dear Raghava,
Please send us your RQID number so that we can follow up with our Baggage Team.
Thank you. *Rose
Hi Salim,
Please call our Contact Centre who will be able to assist you further with your query.
Thank you. *Rose
Thanks for your details, Raghava. I will send the follow up for you. *Ari
Hi Dr Branislava, I'm sorry to learn the disruptions to your travel plan. Please send us your booking details along with your message here to feedback@etihad.ae, our Guest Relations team will get in touch with you. Thank you. *Ari
Hi Mr Zettl, thanks for getting in touch with us. We have followed this up with your case officer and have asked them to provide you with an update as soon as possible. Apologies for keeping you waiting. *Nic
Hi Enas, thank you for writing to us about your experience while flying with us. We are sorry to see you were not completely satisfied with the comfort of your seat and the service provided onboard. Please note that on our flights to/from Toronto there will be two full meal services and a snack service in the middle of the flight for those guests who are awake. Cold and hot beverages are served with every meal service, and available on request throughout the duration of the flight. Our Sweet or Savoury menu is also available for guests who wish to treat themselves with an additional healthy snack or a beverage of their choice. Your comments are appreciated as a means for us to reevaluate our service offering and design future improvements. We hope to be able to welcome you onboard again soon and provide you with a fully enjoyable experience. Thank you. *Max
Hi Bejoy, we are sorry to see your flight was overbooked. Please be informed that the voucher which was provided to you can be used for your future bookings with us or additional services such as excess baggage or seat booking. For any additional clarifications please don't hesitate to contact our call centre on the numbers listed on the "Contact us" page on our website. Thank you. *Max
Hi Lewis, I am sorry to see your baggage was delayed. I have checked your ticket and I see that your itinerary included a flight from Hong Kong to Busan on Cathay Pacific. Since you upgraded your ticket for the first two flights but not this third flight, it would seem that your baggage allowance could not be upgraded for all the flights on the booking for this reason. I will however forward your complaint to our Guest Relations team to investigate this and also check the circumstances which caused the baggage delay. You will be contacted via email once this investigation is completed. Thank you for your patience in the meantime. *Max
Dear Emma,
Please contact us via our Social Media channels so that we can assist you as you in private as your post contains confidential information. We are available 24/7
Thank you. *Rose
Hello Muhammad, you can call your Travel Agent or our Contact Centre and rebook the ticket as per the fare rules. *Isi
https://www.etihad.com/en-ae/about-us/contact-us/our-offices/
