Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Sep 24, 2008
1:07 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A few years ago my wife and I spent our tax refund on two recliners from Globe Furniture in Lagrande, Oregon. My wife purchased a Lazy Boy and I purchased a Lane. She tried to talk me into a Lazy Boy because we had previously owned a Lazy Boy handed down to us from some friends, that chair was 20 years old. I wanted the Lane because it was big and fluffy. 6...
Sep 24, 2008
1:04 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a former Jennifer Convertible Sales Rep with a disability whose rights were totally denied. I can handle this, but at the costs of the environment while our country is also faced with one of the worse energy crisis in decades, a witch who needs to fly off on a flaming broom, with the knowledge of superiors, and I can tell you, knowledge of corporate...
Sep 24, 2008
12:58 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our gmac lease was on automatic withdrawal. Payment was missed/late and the car was reposed. They didn't even want to discuss anything but total buyout on contract. Who can afford that. What now. Now we are being threatened with wage garnishment. I am hearing more and more stories like this all the time. We paid about fifteen grand on the lease and it sold...
Sep 24, 2008
12:53 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a death in the family and in an emergency pulled out more than i had in my checking account. I knew I had to pay it back and would owe the overdraft fee. Before I even I got my next statement (which I was going to use to determine how much i owed after the bank fees) I was getting calls from Er solutions. When I called back to pay the debt, they...
Sep 24, 2008
12:45 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have faxed proof of ins to Aurora Loan services 3 times and have the fax acknowledgments of proof, yet then still send letters that they have not received it and take the liberty to add their own ins at ridiculous rates. Maybe that's there answer to make up for their lack of good business practice. Practicing this kind of fraudulent practice it is no...
Sep 24, 2008
11:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
They told us one interest rate and then doubled it!!! Also they changed the amount we agreed on and when we called Bank of America they gave us the run around sending us to several different people and placing us on hold over and over again. We finally threatened to close our bank account so that they would not continue to take our money. Beware.
I even...
Sep 24, 2008
11:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We signed a bunch of papers, many were blank, not yet filled out. We ended up leasing a card processing machine and check reader at $170 per month for 48 months. We could have bought a new machine for $139. Of course the lease is non cancellable. Our rep has not called us back. I am furious! I am more than happy to join a class action lawsuit. Anyone else...
Sep 24, 2008
11:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for publix for seven long years. First job since high school. Started as cashier got all the way to customer service team leader then demoted myself because of all the crap with management not on the same page, lack of communication, favoritism, discrimination of clothing when fat managers can wear spandex and an attractive woman manager gets hated...
Sep 24, 2008
11:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a washer and dryer and today I took a $25.00 money order and $4.63 in cash, to pay a late fee on the washer and dryer since I was a couple days late. Romone at the Leano St. Elyria, Ohio 44035, He refused the payment and brought the money and was trying to leave it on the side walk at the store that I had left to pay the bill. I owe CashEvantage...
Sep 24, 2008
11:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
8/12 I stopped to purchase $40. in gas at Circle K. Wrote a check, as I always do. The clerk ran my check through the machine and said apparently the system was down as, it wasn't taking it. She did not give me any kind of receipt or anything. She then ran it again, and got a receipt that stated duplicate EFT. So I went to my ATM machine and withdrew $40...
Sep 24, 2008
11:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a tracfone that I bought from Wal-Mart, the very next day these jerks were calling. I realize they (tracfone) recycle phone numbers, but I have also told these people I am NOT who they are looking for. Do any good? NO! They call now more than ever and have the nerve to leave voicemail messages if I ignore them. They are just wasting my time. Doe...
Sep 24, 2008
11:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This evening I went into store 823 in Huntington Beach. I was the only person in line and waited 2 or 4 minutes before a young man who was busy chatting with the girls on the grill decided to help me. He took my order and I paid. While I was waiting a gentleman came up and waited for assistance. After 3 or 4 minutes a lady came out of an office area looked...
Sep 24, 2008
11:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Had repair for fridge set for 9/22/08 in the AM. Sears confirmed the night before. They no showed me and then lied that the tech said he came to the house. Their call center was a joke and was helpless and no supervisor would help. I had to go to their store and blow a gasket. They gave me no choice but to reschedule with no explanation or apology.
On my...
Sep 24, 2008
11:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I think GEXA is robbing its customers. On May 15, 2008, GEXA rate applied for my account was 12.11 cents/kWk (for 240 kWh). Now Sept 18, 2008 this month, 4 months later, GEXA raised my rate up to 19.01/kWh (for 410 kWh). An increase of 80 % charge!!
GEXA is a highway robber!!
Sep 24, 2008
11:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Have to admit that it is fun reading some of the emails you get and i was tempted to pay so i could email back. After reading this forum (thank you!) i will not pay but will continue to put weird random stuff on my profile page to see what kind of generic response i will get. Just don't pay and it could be good for the ego, amusing at the least.
Yes i...
Sep 24, 2008
10:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't know if I am the first... I doubt it... but I have been on four a month and all I get is total fat dogs... I specifically stated I wanted thin, average, a few extra pounds etc and I have gotten almost nothing! For $60 you better re-think it...and no I am not ugly... I've never had a problem getting attractive women so be warned... no cuties to be...
Sep 24, 2008
4:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had an unhappy relationship with Bank of America virtually from the beginning. However, their customer service people would always help me, in the end and take care of Bank of America's indiscretions, although it would usually take hours on the telephone. This time is different and I have had enough. I have had multiple occasions of Bank of America...
Sep 24, 2008
4:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For several years I have enjoyed excellent credit scores; and, a regular review of my credit reports has assured me that I have fortunately dodged the bullet of the unscrupulous identity thieves. Then, out of no where, I get a greetings letter from Arrow Financial Services letting me know that they are generously offering me latitude to resolve my Past Due...
Sep 24, 2008
4:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently worked for United American. The company has you go to a seminar in a hotel for the interview. First, they are only looking for bodies to fill the seats at these seminars. If you can pass the state license exam you are hired. To get people in the seminar they call potential employees and tell them they are the Torchmark Corporation and not United...
Sep 24, 2008
4:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My homeowners insurance lapsed. EMC mortgage sent me a notice. I ran down to the courthouse to pay the taxes, they already had. I bought a new insurance policy from Liberty Mutual and before my payment was received EMC sent the premium for the whole year!!
I know they are able to do this although I feel it is their choice not their duty. My gripe is that...
Sep 23, 2008
9:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought my grandson an apple I-pod for his birthday about a year and a half ago. The guy who helped us really pushed for an extended warranty. He told us if anything at all happened to the I-pod it would be fixed without question, even if it gets smashed to pieces. Then he said if they can't fix it, it would be replaced, and if the same kind was not...
Sep 23, 2008
9:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a new customer of Guardian Protection Services and I do not recommend that anyone establish a contract with Guardian Protection Services. They came out to my house and convince my wife to sign a contract (when I wasn’t home). I feel that they are the worst security company I have ever dealt with, they will “nickel and dime” you to death...
If they...
Sep 23, 2008
9:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was going to use Lexingon Law Firm to help me get out of debt and to help my credit rating well i paid them for my credit reports and they told me how much i had to give them a month for services and that they needed my visa card and like a dummie i gave it to them but they told me that they wouldn't take any money out till i gave them permission when i...
Sep 23, 2008
9:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My company has 6 GMC 3500 trucks. Most have had the accelerator cables replaced at least twice. The cables are cheep and fray easily therefore the trucks give no warning, the truck accelerators just stick wide open. I contacted GMC to report this and they were only interested in it costing them. I was only intending to inform them of the safety issue. GMC...
Sep 23, 2008
9:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The E-Z pass toll location is extremely inconsistent. It is sometimes in the outer lanes, sometimes in the right two lanes and sometimes ALTERNATING LANES!!! I drove to the non-cash lane by mistake (because two trucks in front of me completely block my vision). And there is no turning back. Since I did not want to block the traffic, I run the toll and...