The complaint has been investigated and resolved to the customer’s satisfaction.
Big food mix up in customers. The lady tried to give what she thought was mine to someone else. Then when I told her it wasn't mine either because it had been there way too long she told the cook "he said it's been here too long" with a hateful voice. I then told her to keep the money and could I have a comment card. I was told NO!. On the way to my car a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Someone said that after I told them about my Habitat for Humanity experience. I agreed to let Habitat use of my electricity and to store one trailer on my property while building three homes near my rental. I explained that I was advertising the property and May-September is the best time to sell or rent so I needed it to look nice for showings. I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 25th, 2008, I compiled a vacation package for the family and the air travel was purchased with Spirit Airlines. The original departure time was set at 5:25am, arriving in Orlando at 8:30am. The return flight time was 7:25pm, arriving in Puerto Rico at 10:15 pm. Everything was set, or so it seemed. The departure date is Sep.11th, so I decided to enter...
The complaint has been investigated and resolved to the customer’s satisfaction.
We recently switched to a green provider after several years as a customer of Direct Energy. In that time we paid all of our bills and were good customers. Over the weekend we received a phone call from an auto-dialer asking us to call some 800# without identifying who it was from, so we didn't call back. Yesterday we got our final bill from Direct Energy...
The complaint has been investigated and resolved to the customer’s satisfaction.
After receiving my bill from Chase with a minimum payment due of $107.00 I immediately sent a check for $110.00. The company charged me $100.00 saying that was the amount I had paid. They admitted that the box did say $110.00, but claimed the written line did not. They were unable to substantiate this because they had made an electronic withdrawal and...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have spent the last few months dealing with the same issue: Chase shows us as being behind on a payment, despite the fact that they have read through the payments with me over the phone and they are all there! We have faxed proof of payment, I have had at least three separate 'customer care' representatives tell me that they can't find a problem, but I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Protection One Security has a 2 year contract that is written to make you think it's for 2 years, but if you don't cancel on your 2 year anniversary, or in my case they lost my cancellation request, Protection One Security will automatically renew contract continually in 1 year intervals.
After 6 months of paying extra monthly payments (2 1/2 years total...
The complaint has been investigated and resolved to the customer’s satisfaction.
Thank goodness I found this site whenever I Googled EASY SAVER. I have been being charged $14.95 per month since April 2008 for a total of $89.70 without my knowledge or consent. After reading some of these complaints I called their Customer Service Number - 1-800-355-1837 and a representative canceled my membership (that I never authorized in the first...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a phone 4 months ago, $200.00 was taking but no phone, a total rip off, should I go visit? The phone I ordered is on sale now. but they tell me its on back order. June 6th was my order, Cellularblowout is a fraud.This was a birthday present, do I look stupid? The address given is from California or is that a lie. They will not answer the phone...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell has ruined my twin granddaughters 10th birthday. Ordered 2 computers on 8/24 with anticipated 9/8 delivery date. One computer arrived on 9/6 and the second is on terminal backorder. Meanwhile they have collected the monies for both!
My daughter's entire household are MACs and now I know why. It would be nice if customer care/service understood why...
The complaint has been investigated and resolved to the customer’s satisfaction.
I actually had a good working relationship with Service Magic. I was okay with the fees and leads and they did me pretty good until I accepted a lead building a simple deck. I built the deck got paid and everything was good. Then after two weeks, the customer found "flaws" in the deck so I went back and corrected them. I actually went back 5 times over two...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife went to Les Scwab tire center to have a set of their tires rotated, which they did, then charged her for doing it. After a phone call to them from me, they said if I came back a refund would be given. I feel they took advantage of her because she is a woman. I am not happy, do to an extra trip to the store and my time. I will go to the store seeking...
The complaint has been investigated and resolved to the customer’s satisfaction.
Original Mattress Factory deserves a 1 out of 10, ie... as a last resort, you can weave blankets together to get better quality sleeping surface, if you run out of blankets... then consider a soft OMF product. The hardware is good, and a good deal, I had the frame set up in 2 minutes, solid, no tools. We bought 3000 worth of mattresses, sheets and bedframe...
The complaint has been investigated and resolved to the customer’s satisfaction.
Lucille Roberts, Westbury, LI used to be a good affordable gym for me with good classes and instructors, but I guess you get what you pay for. Over the past year Lucille Roberts has employed the worst instructors. One, you can't even understand her language. They don't offer advance classes anymore and are constantly changing the class schedules. It get...
The complaint has been investigated and resolved to the customer’s satisfaction.
So I have been watching the news and found out that what is causing the current financial crisis is mortgage backed securities. I was wondering where I heard that saying before. Then it hit me. My mortgage company!!! You see I have a Primerica Mortgage (through CitiMortgage, was CitiTrust Bank).
I got a month behind on my mortgage because I was laid off...
The complaint has been investigated and resolved to the customer’s satisfaction.
Was told my phone was not in stock would be put on a waiting list may take 3, 4, 5 months they had no idea would no give me any other phone. Paying 87.00 a month with no phone this insurance is a wast and a scam. Tmoble told me they could do nothing and this is happening a lot with his insurance but this is the only cell phone insurance company out there...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was very interested in a Corvette I saw on the website. I sent an email as indicated, asking for more information about the car. The website said I should receive a phone call within 60 minutes! No call came - for a whole week.
I sent another email - I REALLY wanted this car!
Again, no return call... EVER! Three weeks later, I was asked to complete an...
The complaint has been investigated and resolved to the customer’s satisfaction.
A year ago I received three audiobooks from audible.com. When I received the e-mails informing me of my gifts, I clicked on the "www.audible.com/redeem" link in the e-mail. I was then taken to a log in screen. You have to have an account (complete with credit card number) in order to redeem gifts. After logging in, I was taken to a "are you sure you want to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Aarons should have signs on their buildings saying Aarons cheat and steal. Not Aarons sales and lease ownership. The general managers are only concerned with their bonus not the customer. After being a long time customer of Aarons with several paid out contracts I had a heart attack and open heart surgery.
THIS PUT ME OUT OF WORK FOR A PERIOD OF SEVERAL...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company needs to go out of business!! We hit a deer with or vehicle that is financed through them. Our insurance company made the check out to them and us. Their policy of course. They will not endorse the check and send it back so we can fix it anywhere we want. Their customer service is horrible they do not want to listen or help their customers what...
The complaint has been investigated and resolved to the customer’s satisfaction.
The last 2-3 days Outlook started to misbehave and ask for my id and password during a session. I changed the security settings several times and managed to get and send emails, but they bounced several times. Today I got in touch with the comcast support line (phone support) and spent about 1/2 hour getting the point across that I had tried all the thing...
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked at the buffalo walmart in minnesota for about two months. My manager always had me doing all of her work after i was done with mine. Then she went to her manager, who i found out she was sleeping with and took all credit for what i have done. Well after her manager talked to me about "not doing my job" i was pissed so i went to the bathroom...
The complaint has been investigated and resolved to the customer’s satisfaction.
I came in for a inspection, oh it’s not for free as the coupon indicated. Then they tell me I can't pass inspection because my oil stick is broken and a muffler hanger is missing and for only 120.00 I can pass inspection. Then come to find out they cut my ABS sensor to turn the ABS indicator light off... as told to me by Taylor. Great Service!
The place i...
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo Collections, as an agent of Raymour and Flanigan, makes abusive and harassing phone calls. They call at dinner, on Sundays, and insist on debriefing you, regardless of your credit or payment status. I asked to speak to a supervisor and was advised there was none available. Then, when I got one, Craig, he was obnoxious and abusive. He intimated I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took out loan for transmission 90 days i payed all but 145.00 1 month over paid in full extra 5.00 for interest for being late on 145.00. They took me to court i lost had to pay full amount of interest of 1350.00. Not only did they get interest they had a corrupt judge made it a total of 688.00 so if you think your right it don't pay to go to court they...
