Royalton Luxury Hotels review: I would not recommend buying this membership

We were told the membership would provide significant savings, but based on my experience, those savings were misrepresented and did not match what we could verify. When we cancelled, Prime Travelers Club sent us cancellation documents to sign and confirmed in writing that the cancellation was processed, the account was closed, and a refund would be issued. We signed the documents, but Prime later told us that no refund would be issued. As of the date of this review, we have not received it.