PoshTots / New Posh Customer Service


New Posh LLC

2220 Paramount Drive, Suite 102
United States - 23320

Customer Support Phone Numbers

Mon10:00 AM - 5:00 PM
Tue10:00 AM - 5:00 PM
Wed10:00 AM - 5:00 PM
Thu10:00 AM - 5:00 PM
Fri10:00 AM - 5:00 PM

PoshTots / New Posh Complaints & Reviews

PoshTots / New Posh / order never received

Aug 25, 2018

WOW, all I can say is DO NOT PLACE AN ORDER with PoshTots -- they are a SCAM. I purchased an order over $1000 on November 20, 2017, order number 175791. A notice I received after placing my order on the PoshTots website stated that the order would be shipped in 12-14 weeks. Now it's been...

PoshTots / New Posh / poshtots refund never processed and furniture not received!

Mar 15, 2018

Poshtots Order Order Number: 175799 Order Date: Friday, November 24, 2017 Order Taken By: Julia Levy Hi. My bank still has not received the credit for this order that was never actually fulfilled by Poshtots. I have sent multiple e-mails without a response at all. I am at the point of taking...

PoshTots / New Posh / Horrible customer service

Dec 19, 2017

I am one of those groups of customers who never received their items. Yes, this is true. No matter how many messages you leave, how many calls you make and how often you email them, all of your actions will be useless, because no one cares out there. They don't communicate to...

PoshTots / The worst company on earth

Sep 18, 2017

People, never order from them. I guarantee, it will your worst experience online. I bought a сradle from them for my daughter, but it never arrived. Their website states that the items will be delivered in 14-30 calendar days, but it's been over a month and there's still nothing. I'm... / received damaged furniture

Jul 08, 2017

I bought from PoshTots owner Brad Newton and Mark Newton off of their online furniture retail business. They have the same poor customer service history with Please do your research and look up their reviews on yelp, BBB, site jabber, google, pilot...

PoshTots / still no order!

Sep 29, 2016

I've ordered a crib from in early August and till haven't received it. I have no idea where my order is, and the worst part is that I can't even cancel my order! I tried to contact these guys so many times with no luck getting a reply. I sent them many messages but they did...

PoshTots / crib came months late in subpar condition

Aug 08, 2016

I ordered a crib from Poshtot's website labeled "quick ship." It was supposed to ship in 7 to 10 business days. After 12 business days, I contacted the shipping department and was told by Jessica that the crib wouldn't ship out until the following week. This was the first...

PoshTots / horrible company to deal with

Aug 05, 2016

I've purchased some baby furniture from website and they aid that it usually takes 10 business days to deliver. Two weeks passed and there was no sign f my order so I called customer service and asked about my order status. They said they needed to check something and asked...

PoshTots / horrible customer service!!

Jun 02, 2016

PoshTots is terrible! They cancelled my order and never even explained the reason. And the worst part is that even though they cancelled my order they did take my money. I contacted their customer service many times and their rep was extremely rude every time I asked about the money! They... / absolute joke of a company

Feb 17, 2016

Very poor customer service. I purchased a crib about three months ago, and received nothing yet. I contacted PoshTots customer support many times and was told that my order was cancelled. I demanded a refund and they agreed. Several weeks later I finally received the crib, but it was not... / no delivery, as well as the seller ignores us

May 20, 2015

We ordered chair for kid from the company We got the confirmation email, but after that nothing. They haven’t delivered the order and when we called them, their phone was switched off. The worst services and we have no idea how to solve the problem. I wonder if... / seller is scammer, and he lied to me all the time

Dec 19, 2014

OMG. The company is total crap, so better avoid these jerks. We ordered some baby clothes and crib, but we placed the order 3 months ago. These jerks didn’t deliver order on time and at all. After that the manager promised to ship it ASAP, but the situation... / missing crib; horrible customer service

Dec 15, 2014

We placed our order on October 18, 2014 for the Gardena Collection Forever Crib in white, toddler rail, and universal rail. Two months later, we still have not received the crib. After one month, I called and emailed to inquire on the status since we had not been updated on whether it had... / what a disappointment!

Oct 31, 2013

I ordered a bag from this website and assumed it was legitimate. Fake bag arrived and my account was overcharged. Now I cannot get in contact with the website in regards to returning the product and getting my refund. What a disappointment!