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1.3 11 Reviews 548 Complaints
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PoF.com / Plenty of Fish Complaints 548

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N
4:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish online dating site

I am unable to log in, or reset my password bc my account must have been hacked & they changed my email address. I need to be able to retrieve my profile so that I can delete it, I do not want someone else posing as me or having access to my personal information & photos. I have contacted POF by email with no response. Shame on POF for not having better security measures in place. Please help!

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J
6:17 am EDT

PoF.com / Plenty of Fish blocking for no reason

Why are my accounts getting constantly deleted after sign up?

I have not once message anything bad to anyone ever or put up inappropriate photos, you are preventing me to meet someone and that is NOT acceptable.

My emails that have been used as follows...
[protected]@hotmail.com
[protected]@hotmail.com
[protected]@hotmail.com

I want this sorted asap or I will be taking this to trading standards

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Beelja
Sydney, AU
Feb 22, 2021 10:48 pm EST

I totally support you - I have had my profile hacked continuously and SOMEONE WORKING FOR POF is continually deleting my account and taken all my photos - there was a comment on this page from one person who states that a representative from POF had deleted his site for no reason and he did it twice - I even created a profile with no photo and it was up for an hour and then it was deleted for no apparent reason and it must be someone from inside POF one of their staff who is doing this as only they monitor who signs up and has access to all our photos and information - the profiles on there are fake the men appear to be fake and at one stage I was speaking with someone and in the background someone was typing words that I did not say right in front of me and only staff rom POF have access to this messaging - the person who is deleting customers profiles with no valid reason should be held accountable and they should be exposed in the news as they are corrupt and definitely should be exposed as such and you should report POF to Consumer Affairs because the company needs to be thoroughtly investigated for they are putting all of us women in danger by allowing such a thing to happen...the people controlling POF are determining who they will allow and who they wont on this site which is disguisting and they have the audacity to make us sign and say that we will be doing the right thing when in reality POF are the people that are doing the wrong thing by their customers - its truly sad to see such a big company abuse its power and treat people with no respect and no morals - good luck in your quest and I hope that you don't give up on your quest to expose POF and hopefully our collective responses will see something happen to change this toxic culture of POF.

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L
10:20 am EDT

PoF.com / Plenty of Fish report a scammer, fraud and a liar!!!

I Met this criminal " Lars Anderson", who claims to be an intelligence Analyst, working for the SIA department as an undercover agent! We were talking about 2 Months and he was in Kabul Afghanistan for an urgent assignment but he wasn't there ! It was a big lie ! Some how he planned the whole thing to steal from me ! At some point he asked me if he could send me his personal stuff to my address cause his life was in great danger in Kabul, people dying every day etc. Of course I was extremely worried cause he was in " danger" after that I received an email from a fake courier Company Usniis? And now I know it was a huge scam ! the website of this fake courier Company Usniis is https://usniis.com, support@usniis.com, then some home the package was in " hold" by the Cambodia customs and this criminal Lars Anderson" literally begged me to pay for those fees ! I had to pay 1, 900 USD to the Cambodia customs" to release that package" then this fake package never arrived cause then I received another email from them asking for another 2, 000 USD to deliver this fake package to my door step! Now my money is gone cause I wired the money to the Cambodia customs" now I realized it was a f Scam ! This criminal Lars Anderson! Planned the whole thing! larsander2311@gmail.com, ( his email address), I have pictures of him but I don't know if is the same individual! F Criminals!

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Update by Liliana Demoss
Sep 07, 2019 5:21 pm EDT

l met this Scammer "Lars Anderson" on POF.com who claims to be an intelligence analyst working for the SIA department as an undercover agent and after talking for a few weeks he convinced me of sending a "package" to my address and the reason was because his life was "in danger" in Kabul Afghanistan so a few days later l received an email from this courier service USNIIS? htpps//usniis.com, a waybill tracking number so l started to track this fake package and at some point it got stuck in Cambodia with the cambodia customs, so l emailed them and l had to pay 1, 900 USD ! for non inspection "charges" this scammer "Lars Anderson" literally begged me to help him out with those charges and he kept saying that his life was in "great danger" l had to wire the money to a bank of America and when they "released" this "package' i got another email from that USNIIS ? Courier and the package was on its way to the States! Well l got another email from a "delivery man'" requesting another 2, 000 USD to deliver this non existent package to my doorstep! God! l realized it was a horrible SCAM! l contacted that courier service USNIIS? But No answer! my money is gone and this scammer " Lars Anderson" stole my 1, 900 USD ! Be aware everyone! He uses pictures of a nice, sophisticated white man on his POF profile, his profile says that he's from RobsTown, Texas too! Here are the photos he uses on POF dating site!

Update by Liliana Demoss
Sep 07, 2019 5:33 pm EDT

His profile on POF dating site also says that He's looking for a long term relationship and his longest relationship was for 6 years! He also says he wants children! He is not looking for any Relationship! He is looking to rip you off and steal your money! My 1, 900 USD are gone because He put me in that horrible situation with that fake, non existent package! He sent this fake package through a fake courier Company USNIIS, https//usniis.com
support@usniis.com

Update by Liliana Demoss
Sep 04, 2019 10:29 am EDT

This is the criminal I met on POF dating site and I don't know if is the same individual but this is one of the pictures he sent me. He stole 1, 900 USD from me and they were asking for another 2, 000 USD to deliver this non existent package" to my door step! I can't believe I was dealing with a F scammer for 2 Months!

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I knew
Homestead, Florida, US
May 24, 2021 1:27 am EDT

Well I went through something like that. I don't have the picture of the person because once we started texting he took his pictures off the site and kept begging me to get off the POF site also he claimed he found who he was looking for. I told him we will text and see where it goes, that seem to have made him very upset. Anyway we text for about a week and the he gave me the lamest story a 5 year old could have came up with a better story. Anyway the story geos that some pirates took over this Chinese ship and killed everyone on it and they came upon the seen and killed all the pirates and the ship had a lot of money and gold and diamonds. Anyway they divided up everything among the crew members and and they had shipped their stuff to people they knew and he needed to ship his to me and once I received it he will give me a code to open it. He claimed that this package contained 1.6 million dollars, I told him no absolutely not and that made him mad. He said how am I going to get my money and that the money was for us and I can take it and buy a house for us. First of all who said I wanted to live with him, second I don't even know you that well yet and third your whole story sound like [censored]. If you provide security on a ship in the middle of the ocean how did the other crew members already ship their stuff, what the stalks picked it up. After that he still kept begging me but I wasn't budging, I felt like there was something definitely wrong her. I told him wait until he get home and get the package his self he said he didn't want to loose it and could I sent him money to catch a speed boat to land and catch a flight home I told him absolutely not and when I got him to stop texting I reported the information I had to the FBI fraud tip line. That is the the only encounter I have had with scammers on POF either, there was one before that wanted my personal info to send me money. Since when did you need someone drivers license, SSN and banking information to send them money? and just had another one claiming to love me and then asking me for money to complete a project for work. I don't know what some of these women on POF are letting these men talk them into doing, but now they seem to be targeting any and everyone with these scams and POF isn't doing anything about any of it.

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Colleen Gaona Hoeflinger
US
Feb 19, 2021 9:43 pm EST

Well he’s on Hinge now using those pictures. He still says he’s an SIA In cyber security. His profile name is Bryan.

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r0tt3n 3ggs
US
Feb 25, 2020 5:31 pm EST

I joined pof 4 days ago and had my most horrible experience on it. The second day that I joined I exchanged phone numbers with 2 guys Jay and James. I spoke with both on the phone briefly a 5 minutes phone call. Jay Coyle profile name jayomay88 (I believed it is a fake name) telephone # [protected] presented him as a super model with 6 packs and huge size in his package. On the other hand James Kennedy (I believed it is also a fake name) telephone number [protected] presented himself a normal firefighter. After our chats and texts, something seems very wrong. I realized that they are actually the same person. Jay plays hard to get and suggested I need another's help to meet him while James will provide the help to get to meet Jay. I then refused to meet James and I got both accounts same person threaten and harass me the whole next day. I then spoke with some of my male friends, they told me that there are a lot of people who has lot of free times to put fake profiles with fake pictures so that they can get girls' chats, texts and pictures and they will never meet you, they called "catfish". So my suggestion is stay away from this pof site, no different than you want into a bar that you will get all kind of psychopath, liars and losers. Thank you.

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F
10:32 pm EDT

PoF.com / Plenty of Fish cannot look at dates on swiping part

I have paid for a subscription and I cannot look at possible dates on the app?!? I'm incredibly frustrated with this ! I have never had an issue with pof before and would really like to make use of the $50 + I've spent trying to get it working properly. My username is FreeToBeMe84 if you could possibly look into this and fix it I would be very appreciative

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Update by FreeToBeMe84
Aug 28, 2019 10:33 pm EDT

Please fix ASAP

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M
3:13 pm EDT

PoF.com / Plenty of Fish plenty of fish dating site

I have reported numerous profiles for being a scammer.nothing happens.I sent an email to customer service, no response.I cancelled my account, even though I paid.it's a total scam.that's one care Bout their users, only about making money.it's foreshadow scammers to hack profiles and try to scam people.I have found a common thread..they ask you right away for personal way to contact you.their English is not good.they are all widows.they love everything about you after 5 minutes

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G
8:40 pm EDT

PoF.com / Plenty of Fish I can not send messages only one per person

Well I message alot of girls and when they reply I can't allways message back as my messages don't send. Really annoying because it's girls I could possibly get with
My account is. Gymfoodie. Email is [protected]@live.com I think. If you could please sort this out for me it would be a great help as iv just got out of a 8 year relationship and I don't go out much so it's my only hope really I do hope you can help me

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J
3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish plenty of fish

POF is arbitrarily screening the ages of members and will not let a senior member contact a younger
member. I don't know what the criteria they use is but it looks like around fifteen years.
But I often get messages that indicate that younger
women WANT me to contact them but I can't
because of this " Firewall".
No other site does this. It is wrong and causes
aggravation .

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10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish im advising to delete a profile of a woman money scammer

She has scammed $1250 from my westpac mastercard .promised to pay me back and never did constant false promises.
I had been speaking to her from Istanbul Turkey for a month saying she spent all her money and needed urgent help to clear her papers from customs to ship her shea butter and antiques .Claimed had no money and needed my urgent help.Loads of red flags but l felt guilty if i didnt morally and financiallyhelp her.Plus of course she contantly told me she loved me .I told her i needed proof.and she sent pic of passport and her account details. Her name is Hannah Mary Lopez however i think the real Hannah has had her ID and passport stolen in possibly Turkey.Please investigate its a suffisicated scam with airline tickets shown, passport, pics of products and bank details etc.
Yours sincerely Howard Warhurst user nane Yowie66.

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7:03 am EDT

PoF.com / Plenty of Fish other charges

I got charged the membership fee of $38.70 on the 10/8/2019 which was fine but then I got charged $66.04 and then another $59. 01 on the 11/8/2019 from random things your website is the only place my card details have been entered so why the hell am I being charged these things. If I am not reimbursed these charges I will take legal action this is against all legal guidelines for the captureing selling and use of personal information and this practice from a company saying they want to connect people is absolutely atrocious I will never use your services again and I will damn sure as many people as possible don't ether

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5:46 pm EDT

PoF.com / Plenty of Fish not being able to use my debit card.

First off, I have a terrible stutter and I am what they call mentally challenged. Basically I am "slow". I called yesterday and before I said anything about the issue I explained I had a terrible stuttering issue and was mentally challenged and to bear with me. He obviously didn't believe me and I quote said "you are [censored]ing high" followed by "shut the [censored] up" ending with "[censored] you, you are a loser, [censored] you" I may not have everything exactly correct I'm hoping the phone call was recorded for my "safety" so somebody can listen to it and fire the guy who doesn't have a heart. I called from my cell at [protected] and my name is Tracy Lee. I believe his name was "micheal", accent sounded from India, maybe Arabic. Please give me a call as soon as somebody can. Thank you.

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G
8:55 pm EDT

PoF.com / Plenty of Fish fraudulent posting / stolen identity by complete impostor

One of your members is fraudulently using my name and stolen driver's

license - pasting his own photograph on my stolen license! he is conning

women - who have inturn - contacted me that he is claiming to be me

and owns my 30-year old business, European motor cars, ltd. I have

contacted the fraud departments of both the Tarrant & Dallas county

police departments and have named your site as a contributing factor

in this blatant fraud! contact me immediately at [protected]. The real

Gerry m. Goodman. See my actual facebook page - member since 09! e-mail

[protected]@yahoo.com

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Selena Jacque
US
Aug 09, 2019 1:09 am EDT

Bonjour à tous les téléspectateurs, , , , HERPES ET VIH à guérir
Est-ce que quelqu'un doute encore de la phytothérapie naturelle? J’ai vu la grande importance des herbes naturelles et le travail merveilleux qu’elles ont accompli dans la vie des gens. Je me demande pourquoi les gens dépensent encore leur argent en chirurgie, en injections et en médicaments qui ne peuvent pas vous guérir complètement. Les herbes naturelles peuvent soigner toutes sortes de maladies, y compris l'herpès, le diabète, l'asthme, le VIH, l'hépatite, la SLA, etc. Je l'ai vu de mes propres yeux. J'ai été guéri du VIH et ma tante et son mari ont été guéris du virus de l'herpès et ont été testés négatifs après avoir pris des médicaments à base de plantes. J'ai également été guéri du VIH et testé négatif au VIH après avoir utilisé des médicaments à base de plantes par le Dr HAZIM, qui utilise des herbes naturelles pour soigner différents types de maladies. Même le Dr Sebi prouve au monde que les herbes naturelles peuvent guérir toutes les maladies et a guéri d'innombrables personnes avec des herbes naturelles. Je sais que c'est difficile à croire mais je suis un témoignage vivant. Il n’ya aucun mal à essayer la phytothérapie. Contactez ou écrivez à Dr.Hazim sur: (usmandrhazim@gmail.com) ou (no de téléphone / whatsAPP): +[protected]

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Selena Jacque
US
Aug 09, 2019 1:06 am EDT

Bonjour tout le monde, je veux juste donner ce grand témoignage à l'ensemble du public à propos d'un grand homme qui m'aide dans une maladie grave. Je souffre de la maladie à HSV-1 ET HSV-2 depuis deux bonnes années maintenant et j'allais presque jusqu'à la fin de ma vie. Tout ce que j'ai dans l’esprit, c’est que je laisse tomber parce que la vie n’est plus intéressante pour moi et je prie également que Dieu accepte mon âme chaque fois que je suis parti, heureusement pour moi, ma petite sœur me lance trouvé un médecin dans Internet qui peut guérir les maladies à HSV-1 ET HSV-2. Elle m'a aidé dans tout, l'homme a demandé mes coordonnées afin qu'il puisse me préparer un médicament à base de plantes. Après avoir fini de consulter mes données, il m'a dit comment préparer mes médicaments, après l'avoir préparé, il m'a envoyé mes médicaments et après les avoir utilisés pendant 7 jours, j'ai commencé à remarquer plus tard quelque chose de différent dans mon sang, alors je suis allé chercher Mon test HSV-1 et HSV-2 et j'ai été testé négatif, je suis si heureux de pouvoir dire que je ne suis plus un patient du HSV-1 ET du HSV-2. Si vous avez le HSV-1 et le HSV-2 ou une maladie, le VIH / SIDA, le HPV, le cancer, les hépatites B diabétiques, le pénis en cours d'élargissement s'il vous plaît pour votre sécurité, contactez DR.HAZIM VIA adresse email (usmandrhazim@gmail.com) ou Numéro APP + [protected]

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M
8:27 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sir, I was asked a by a stranger to share the code and I shared the plenty of fish security code and now I'm really worried what she may does through my contact number so can you please remove the account which is under my phone number, my contact number is [protected]. I request you to remove as soon as possible, I have met in some dating apps and now I'm worried so please delete the account

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N
5:13 am EDT

PoF.com / Plenty of Fish get rid off this dating site

I think u need too update your site as old people are geting scamd get there savings tuck off then. This is a very bad dating app and I for one will be telling people top stay clear off it the disabled women I work for as had more then 9 men trying too tk money off her acting like thete in love with her and then tk her for a ride. I do think this needs too be delt with ASAP for the sake off all the poor women or men out there

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S
11:04 am EDT

PoF.com / Plenty of Fish online dating service

I am doing this complaint for my mom because I believe a man named Stefan Warner may be setting her up to be scammed. From what I've overheard of her conversations with him I've noticed some red flags about him. I don't know his username however he's told her that he lives in Bakersfield Ca. and he conviently in Germany and I believe that's why he won't meet her yet. And even though she hasn't met him yet he's already asking her for small favors.

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6:12 am EDT

PoF.com / Plenty of Fish billing

Hi, I cancelled my POF subscription 2 months ago. I know it was cancelled as my username and password became invalid. The problem is that I'm still being charged my monthly subscription of £19.99. I have had to go back to Paypal / Google to get the payment cancelled. I assumed the you would stop taking the payments as soon as the account was closed. Please could you credit my Paypal account back for the 2 months that I have been charged for but haven't had the service available to me. Many thanks Lance Tomlyn

former username lancecooper password 077777

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K
5:29 pm EDT

PoF.com / Plenty of Fish plenty of fish dating site

I am reporting about plenty of fish is not taking my complaint seriously about the way someone on the site is being inappropriate Exposing himself to me on this site, I warn plenty of fish But they have not done anything about this person on the site that I had blocked a couple of days ago Somehow he has come back to harass me again Once again I have sent several other message today to them where it says block user, this guy has been sending me a picture of his penis I don't feel safe on this site because they have not done anything to rectify the situation I do have pictures to show you that this guy has been exposing his self to me please help, reply to my Email [protected]@centurylink.net

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4:29 pm EDT

PoF.com / Plenty of Fish dating site

I am absolutely disgusted with POF. A few weeks ago I was sent a picture of a man's genitals along with a disgusting message. I reported the sender.Twice. As well as not receiving a response or even an acknowledgement that they had received my report, I noticed that weeks later this user was still active and seemingly had not had a consequence despite this clear and disgusting violation of the community standards. However, when I sent a picture of my tattoo (a close up) where nothing inappropriate was visible, my picture got taken down and I received a warning message from ‘Markus'. I was also sent a picture of someone's breasts and whilst they were rightly deleted straight away, it leaves me wondering why that account was deleted and not the other one! I have tried to contact POF and have thus far been ignored, I would really love an explanation for this double standard. I have also had a man messaging me with what I later found out was someone else's picture who on the phone became VERY inappropriate with me. I feel that nothing is being done to ensure women's safety on this site but things are picked up on that really do matter!
The inappropriate message was sent on the 1st July 2019 at 6.56 am (British time) and the user's name was Rees3131 from London

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6:30 pm EDT

PoF.com / Plenty of Fish lack of customer service

plenty of fish was a great site now it is being destroyed. they delete people images and the ones that are meeting the criteria. the computer is running the company. the staff marcus is to blame . i feel sorry for all people who have been defamed by pof. no wonder when you ask around there are so many complaints and new members are being less and less
all because they delete peoples wholesome images and say you cant show your house or dog etc
so sad

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J
10:52 pm EDT

PoF.com / Plenty of Fish I have been revoked from uploading pic

When can I upload pic no ND why am I not aload to upload pictures. I have alot of men that sends me message and they don't have faces . When will I be able to load pic. Otherwise I might as well remove my account. Why did you revoke me when others have feet pic sunset. And alot of other things for there profile pic. Wood something naughty be allowed. And I don't post anything natughy because I respect who I am
Thank you for your time hope we can resolve this matter

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C
10:56 am EDT

PoF.com / Plenty of Fish age limit

OK so in POF infinite wisdom they've decided guys over a certain age not allowed to contact girls below a certain age. Yet again more seism aimed at guys!

Not only that, but time and again a girl will appear in my searches, for me to take time to write a nice message, only for it to bounce back saying "she won't expect from me " So why is she turning up in my searches.

Spoke to POF multiple times about this.

But they've done nothing as they don't really care.

Only here to fleece as much money as posssibl1

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J Domes
US
Jul 12, 2019 4:45 pm EDT

Pretty sure it's up to users what age range they want to date. Maybe they don't want to date someone 20 yrs older? Get real.

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About PoF.com / Plenty of Fish

Screenshot PoF.com / Plenty of Fish
Plenty of Fish (POF) is a popular online dating platform that has been around since 2003. It is one of the largest dating websites in the world, with over 150 million registered users. The site is free to use, but users can upgrade to a paid membership for additional features.

POF has a simple and user-friendly interface that allows users to create a profile, search for matches, and communicate with other users. The site uses a matchmaking algorithm to suggest potential matches based on users' preferences and behavior on the site. Users can also search for matches using various filters, such as age, location, and interests.

One of the unique features of POF is the Chemistry Predictor, which is a personality test that helps users find compatible matches. The test consists of 73 questions that cover various aspects of personality, such as emotional temperament, social style, and relationship values.

POF also has a mobile app that is available for both iOS and Android devices. The app has all the features of the website, including the Chemistry Predictor, and allows users to access their account on the go.

Overall, POF is a reliable and popular dating platform that offers a range of features to help users find compatible matches. Its large user base and user-friendly interface make it a great choice for anyone looking to try online dating.
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3. Writing the title:
- Summarize the main issue with PoF.com / Plenty of Fish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
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Overview of PoF.com / Plenty of Fish complaint handling

PoF.com / Plenty of Fish reviews first appeared on Complaints Board on Jan 27, 2009. The latest review I do not appreciate the double standard you have online was posted on Apr 5, 2024. The latest complaint fake account was resolved on Apr 17, 2019. PoF.com / Plenty of Fish has an average consumer rating of 1 stars from 559 reviews. PoF.com / Plenty of Fish has resolved 39 complaints.
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  1. PoF.com / Plenty of Fish Contacts

  2. PoF.com / Plenty of Fish phone numbers
    +1 (877) 910-4167
    +1 (877) 910-4167
    Click up if you have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number Click down if you have unsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have UNsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number
  3. PoF.com / Plenty of Fish emails
  4. PoF.com / Plenty of Fish address
    2625 555 W Hastings St., Vancouver, British Columbia, V6B4N5, Canada
  5. PoF.com / Plenty of Fish social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
PoF.com / Plenty of Fish Category
PoF.com / Plenty of Fish is ranked 7 among 148 companies in the Dating Services category

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