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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

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The complaint has been investigated and resolved to the customer’s satisfaction.

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321 comments
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kathy thomas
Jackson, US
Dec 30, 2010 4:32 pm EST
Verified customer This comment was posted by a verified customer. Learn more

platinum online group withdrew 99.49 from my checking account without my permission. i have tried repeatly to get my money back but its been hopeless any suggestions

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Fakecompanies2011
Philadelphia, US
Dec 29, 2010 11:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Here we go again! This company is making me so pissed off I feel that I have to call these people and curse them out. This so called Platinum Online Group needs to be closed down FOR GOOD. They are stealing money! BOTTOM LINE. I guarantee if I find out that my account has been tampered with and money has been withdrawn whether or not I have it in my account, I WILL GO AFTER THESE PEOPLE AND THEY WILL PAY DEARLY. Platinum Online group IS A FAKE.

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 3:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This company made an UNAUTHORIZED DEBIT to my bank account which I just had opened. I don't know who these people think they're messing with, but if I don't recieve a FULL REFUND before the 31st of this month, I will sue these people so fast their heads will spin. And I also want them to know I don't buy from comapnies I am NOT familiar with.

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seretha 721
Henderson, US
Dec 18, 2010 3:52 pm EST

took 99 dollars out of my account and i did not agree to it.I dont know how to get in touch with them.I wont my money back.

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chelsismith
Butte, US
Dec 18, 2010 6:51 am EST

okay i had 99.49 dollars withdrew from my account from this company twice. i applied for a loan online and i dont remember anything being said about any money being taken out of my account. what i do remember is that the loan was to be direct deposited into my account. all i want is my money back! you may reply to chelsismith50@yahoo.com

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Marilyn Gertsch
Waipahu, US
Dec 17, 2010 7:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i HAVE CALLED SEVERAL TIMES ABOUT THIS REFUND CHECK. ORDER NO. 4412587 FOR $99.49 AND ALL THAT IS SAID IS THAT IT WAS MAILED ON OCT.
10/25/10. EVEN IN HAWAII MAIL DOES NOT TAKE THIS LONG. YOU SAY YOU HAVE MAILED THE CHECK. PLEASE HAVE SOMEONE CALL ME. I HAVE
SURGERY SCHEDULED IN THE HOSPITAL AND I TRULY NEED THIS MONEY. I DID NOT OR I DID NOT KNOW I SIGNED UP FOR THIS.

THANK YOU,

MARILYN GERTSCH

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Ruth vera
Tarzana, US
Dec 11, 2010 4:46 pm EST

withdrew money from my acct.ending on 6014 in the amunt of 99.49 on dec 8, 2010 it was money rent they debited with out authoritation on my behalf, ineed them to returned asp i'll tried to contact them several times and no answer yet, please take an action on them and returnt to my acct the money + 34$ bank fees thanks rv.

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mary41
Prineville, US
Dec 09, 2010 5:32 pm EST
Verified customer This comment was posted by a verified customer. Learn more

$99.49 was taken from my account without permission, i dont know what this company is or what their scam is exactly, but i am reporting it as a crime, it was obviously a planned crime to steal from random victims! My bank is investigating the fraud as well as government agencies! BE CAREFUL buying online! these people are overseas and apparently our government doesnt enforce any of its own laws to protect its taxpayers from overseas fraud!

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immortalskiss
Livingston, US
Nov 16, 2010 10:06 pm EST

This company withdrew money from my checking account without my permission and now some of the other checks of mine have now bounced. Now I am out all that money and also owe the bank nsf fees. My bank charges $30 dollars for the nsf and $5 a day. I get paid on the 3rd of each month, so next month will be real poor. They need to repay that money and also pay for the checks that bounced and bank fees. I will be contacting a lawyer.

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Donna Crane
Adamsville, US
Nov 09, 2010 2:31 am EST

I Donna Crane did not authorize any money to be withdrawn from my account.I am terminally ill and can not authorize due to health issues any transactions. I am on fixed income and if my money is not returned promptly i will contact my lawyer. For futher actions.

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Daniel Mad
Odessa, US
Nov 07, 2010 3:33 pm EST

i was in the negative and they withdrew 99.00 from my account without my approval. i have never vheard of you guys and the result of the withdraw i am now in the negative 133.97 because my bank charges a 34.97 for an overdraft.

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princessmurray
texas city, US
Nov 05, 2010 11:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

PLATINUM WITHDREW $99.00 FROM MY ACCOUNT AND THEN ANOTHER $49.00...i CAN'T GET IN TOUCH WITH ANYONE IN CHARGE AND i REALLY NEED MY MONEY BACK - WHO CAN I CONTACT!

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iisland808bebe
, US
Oct 02, 2010 1:54 am EDT

Platinum Online Group had withdrawl $99.49 from my checking account without my permission.. The number that was left with my bank I tried to call them but they were close. So the recording said to go to www.customerserviceonline.com and email them but it wont go thru telling me theres a failure to send the message.

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K.K.F.
tyler, US
Oct 01, 2010 11:46 am EDT

This company, whoever they are and without any authorization, drafted my bank acct. 99.00 without my consent or knowledge or services, products, etc, delivered to or accepted by me. What a total case of fraud, and i want my money, 99.00 plus overdraft fee of 28.00 incurred because of the blatant scam at hand. Thats a total of 128.00 U.S. Currency that i want refunded to my acct. asap...

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Ms.Caston
Los Angeles, US
Sep 26, 2010 3:50 pm EDT

IM A SINGLE MOM JUST IS MAKING IT AND SOME COMPANY CALLED PLATINUM ONLINE GROUP IS DEBITING MY CHECKING ACCT. FOR $99.00 TWICE AND I HAVE NO CLUE WHAT THIS IS I HAVE FILED A POLICE REPORT FOR THIS FRAUD ACTIVITY TO MY ACCT. WITH BANK OF AMERICA. I DON'T ### WITH THE BANKS MONEY IF I KNOW IM NOT ABLE TO PAY IT BACK, BUT FOR YOU ALL TO DO THIS YOU SHOULD BE FIRED AND PUT OUT OF BUSINESS SO REIMBURSE ME BACK MY $200.00 DOLLARS.

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Paulette Foreman
Canton, US
Aug 06, 2010 1:17 pm EDT

Platinum Online Group did submit a fraudulent debit to my checking account with Chase Bank. The charge caused my account to be overdrawn. I have never heard of this group, but was told by someone that cash advance companies do have companies attached to receiving a cash advance loan. I want my money back and all bank fees paid by this company.

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LilSquaw
Canton, US
Jul 24, 2010 12:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Online Platinum Group withdrew $99.00 from my account without my authorization. Talked to my bank regarding Fraud. I have been fighting them since May 20th regarding the return of my monies. On July 16th talked with CS and was told they had sent my refund on the 15th regular mail. This July 24th and have not recieved my refund.

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Ricardo M
, US
Jul 15, 2010 5:19 pm EDT

Platinum online group took $99 from my account with a check I never authorized which caused my bank to charge me an extra $34 on top of that. I want my money back! I am going to find out how to track this fake company down and I will be taking legal action.

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michael hemingway
Portageville, US
Jun 09, 2010 4:14 pm EDT

platinum online group took $99.00 out of my checking account and i recieved nothing in return they have 48 hours to return my money before i start a law suit

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EbonyMadAsHellSutton
Kinston, US
Apr 05, 2010 11:14 am EDT

This company took $99 from my account. The bank sent me a copy of the check and it had an account number and a phone number. I called the number and was informed that they only take messages for the company and they took my number. I can get any justice! I am a single parent and can not afford to have unexpected money taken from my account, but in this economy no one can afford it. Can anyone help?

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Gpe Hernandez
Los Angeles, US
Mar 10, 2010 9:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I NEVER REQUEST ANY EPLATINUM MEMBERSHIP AND THAT PLATINUM ONLINE GROUP WITHDRAWAL MONEY FROM MY CHEKING ACCOUNT WITH NUMBER CHECK0004072085 DATE MARCH/09/2010 . I DON'T UNDERSTAND WHY THEY ENROLL IF I DIDN'T AUTHORIZE ANYTHING JUST ONLY REQUEST A LOAN BUT I DIDN'T ACCEPT THE LOAN THEN REFUND MY MONEY THEIR LOAN OFFER I DON'T CARE THANK YOU

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S. Jackson W.
Grand Rapids, US
Jan 28, 2010 12:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I never requested an E-Platinum credit card. 99.00 was withdrawn from my account, causing NSF fees of 32.00 on this debit and one other check. January 28, 2010

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Lisa Brown Hale
Schenectady, US
Jan 23, 2010 7:43 am EST

Irecently applied for anadvance loans with this company, the lady talked so fast and stated i got the loan it would be in my accont in 24 hrs. one time fee of 99.00 What i got was no loan and an over draft instead iI WAS SCAMMED ANE WANT MY MONEY BACK!

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martin klein
marydel, US
Jan 21, 2010 1:18 pm EST

company made three withdraws from my account in one month and I do not know who it is and what it is for. I never received anything for these charges. 99.00 that bounced 49.95 that bounced and a 14.95 for who knows what? Going to the bank right now and changing my account number before I get another 36.00 overdraft fee twice is enough!

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Nanna062
McMinnville, US
Jan 16, 2010 10:06 am EST

Platinum Online Group withdrew $99.00 out of my account. This withdrawel was not authorized by me. It created a overdraft on my account, Now i am out 99.00 + 35.00 fee for something I did not order.

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sherri johnson
Granite City, US
Jan 04, 2010 3:11 pm EST

I was applying for something on line and somehow this company got my information and made a fake check and ran it thru my acct. I am over drawn. I dont have a phone number for them. i havent received anything from them. The check has a phone number on it and its not mine. I want my money back and they should be delt withj.

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davidcomplaint
San Diego, US
Jan 04, 2010 2:27 pm EST

you charge my card for 99.00. I don't know who you are and would for youto reverse the charges. thank you

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Mrs.Jakson09
, US
Dec 23, 2009 4:03 pm EST

I was looking for an online shopping company but instead I get ripped off. For one a foriegn lady handled the call and despite her being pushy I accepted her offer. I was never given any details about the company and never given a sign to be directed to to observe merchandice. And when I call to resolve the problem I get disconnected after long waiting times ect. ..I want my money back or my product or I WILL take legal action!

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Nancy
,
Oct 05, 2006 12:00 am EDT

The Platimun Group - they took out $139.95 out of my checking account and I did not sign up for their card and they are going to take $14 a month for a membership I did not sign up for, I think this is fraud what do I do?

Please help,
Nancy

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Operite
, US
Jun 12, 2012 8:37 am EDT

I don't understand how or what i have been charged for. This is a scam Ive never even heard of these people. This is a scam... BEWARE! I hope that this dosent happen again... this is really wrong to do people this way...they charged me for What? so be careful people.

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laura batarse
Houston, US
Jul 29, 2011 4:14 pm EDT

this company tried to withdraw $99.00 from my account without permission and has left my account overdrawn.

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Colleen Betsinger
St. Charles, US
Jul 25, 2011 3:56 pm EDT

Money taken out of my account without permission. Platinun Online Group. Phone number on paper work I got from my bank is [protected].

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Shawn3
Baltimore, US
Jul 05, 2011 3:47 pm EDT

Platinum Online Group took 99.49 out of my bank account without my permisson which also put a 30 dollar over draft on my account and i need my monies back due to the fact i did not give them permission to do so

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lonnieb
Greencastle, US
Jun 09, 2011 6:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

on 06-08-2011 this company withdrew 99.00 from my account without my authorization. now i am calling an attorney.

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britni marshall
Whitehouse, US
Jun 09, 2011 12:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This company took 99.00 out of my account and made me get 108.00. In overdraft fees.I don't know who platinum onine group is but I want my money back!

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sheryl aug
Lake Charles, US
May 25, 2011 9:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

looks like we all have the same problem told that the 99.00 that was drafted from my account without my permission would be sent back to the bank. Well weeks later no refund. Who is these people. Is there help for us. I want my money.

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rhonda marsh
Jacksonville, US
May 21, 2011 6:15 pm EDT

This company tried to withdrawn 99. 00 from my account please tell me how to report it to the proper authorities. . .

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FUMEING
Tuscaloosa, US
May 20, 2011 1:33 am EDT

This company sent a check to my account in the amount of 99.46 and my bank accepted it, I was charged a overdraft fee too. I had to do a stop payment and asked them to investigate it.

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marsha thomas1
Tucson, US
May 17, 2011 9:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

the ###ers took two amounts of 99, 49, with 33.00 twice charged of overdrasfts fees, i made a fraud case and will get my money back from them.they r ###s wtf never heard of them dont no how i wrote a check when i never used checks.they will be sued.

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james l.brown
Redlands, US
May 12, 2011 3:33 am EDT

tryed to get money and the bank returned the check and i email the company and they say they will email me in 24 to 48 hours.get these people in jail.