PlantsGuru’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of plant enthusiasts are dissatisfied with their purchases.
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PlantsGuru Review: Lime Green Plant Spot On, Electric Red a Letdown
So, I recently ordered a couple of plants from PlantsGuru and thought I'd give my two cents about my experience. I gotta tell ya, the lime green plant I got was spot on with the image on the website. It's been growing like a champ and looks just as good as it did in the picture. But the electric red plant I got was a bit of a letdown. It doesn't look anything like the picture on the website and frankly, I'm a little disappointed. I've attached some pictures so you can see for yourself.
But overall, I think PlantsGuru is a pretty good online plant shop. The prices are reasonable and they have quite a variety of plants to choose from. And hey, one out of two ain't bad, right? I'd be down to order from them again, but maybe I'll do a bit more research on the plants I want before I make my purchase. Anyway, check out the pics and let me know what you think!
PS: Sorry if there are any spelling or grammar errors, I'm not the best at that sort of thing ;)
Poor Customer Service Experience with PlantsGuru
Yo, so I've been buying plants from PlantsGuru for a bit now and they're usually pretty solid. But one time, I got a plant that was in pretty rough shape. Like, it looked like it had been in a brawl with some other plants or something. I hit up their customer service to see if I could get a replacement or a refund or something, but they didn't hit me back. And like, I tried calling their number but it just kept ringing and ringing. It sucks, y'know? Like, if you're gonna be selling plants online, you gotta be able to handle when something goes wrong. So yeah, I don't think I'll be buying from 'em again.
Mixed Feelings about PlantsGuru: Decent Plant Deals, But Poor Treatment of Employees
I had some experience with PlantsGuru and I have to say that I wasn't too happy with the way things went down. You see, I was working at the company and it was so hot outside - 105 degrees to be precise. So, I went outside to get some water from my car. That's when the owner's brothers came out of nowhere and started yelling at me! They were asking me why I went outside and all I could do was tell them I needed some water. But guess what? They didn't care!
Honestly, I thought the people at PlantsGuru were a little rude. Especially when you consider just how hot it was outside. The weather was so terrible, it was over 110 degrees and we were all trying to get through the day without passing out. But it seems like the management wasn't all that great either, because I didn't feel like anyone really had my back.
Despite all of that though, PlantsGuru did have some pretty good deals on plants. I mean, they had all sorts of different kinds of vegetation and I have to say, the selection was impressive. If you're looking for a specific type of plant, I'd definitely recommend checking out PlantsGuru.
Overall, I guess I have mixed feelings about this company. On one hand, I didn't feel like they treated their employees very well. But on the other hand, they did have a decent selection of plants. So, if you're willing to put up with a little bit of rudeness, you might be able to find something you like at PlantsGuru.
Is PlantsGuru Legit?
PlantsGuru earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Plantsguru.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Plantsguru.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to PlantsGuru has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have detected an internal review system on PlantsGuru's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to PlantsGuru. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unsatisfactory Experience: My Review of Plantsguru's Customer Service and Communication
Plantsguru is a website that I would not recommend using. In fact, I strongly advise against it. I recently received an order from them that was damaged. When I reached out to the company, they promised to replace the damaged items. However, every time I contacted them after that, all they would say is that they would replace the items. I never received any further information or confirmation about the replacement.
It also seems that once the order is received on your end, they are not willing to help in any way. I tried reaching out via email, but received no response. This lack of communication makes it difficult to trust the company or feel confident in receiving a satisfactory outcome.
Overall, the lack of customer service and communication from Plantsguru is extremely frustrating. I suggest looking elsewhere for your plant needs.
Disappointing Experience with PlantsGuru: Lost Money and No Flowers Received
So, I recently took a chance and placed an order on PlantsGuru about 2 weeks ago. But, to be honest, it's been a little bit of a letdown. Firstly, I got no partial refund for cancelled items. Was looking forward to receiving the other items but, sadly, they never came! They did suggest that I replace the cancelled plant with another one but, sadly, that was a waste of time too –I got nada to show for it!
Trying to contact them has been super frustrating. I only managed to get through to them once out of ten times, and even then, their offer of help was somewhat unhelpful. The other nine times, I just kept getting the never-ending ring of unanswered calls!
But the real kicker is I lost my hard earned cash and I'm yet to receive my flowers! Date after date, it's just not happening. I'm so disappointed in this whole experience. No good meaning behind all the flash, if you catch my drift.
Poor Customer Service and Incorrect Deliveries by PlantsGuru - Disappointing Experience
So, I came across PlantsGuru while searching for some nice plants for my garden. The website looked cool with some amazing collections. I placed my order and was eagerly waiting for my package. However, I got really disappointed as many of the plants were wrongly delivered. I tried to contact their customer service but it seemed like nobody was there to respond. I sent them several emails but no reply. Also, their contact numbers were useless as no one picked up.
I thought they will take care of the issue and respond to my concerns, but its been over a month now and I still haven't heard from them. This is really frustrating. I have no choice but to look for some other website for my plant needs. It's really sad to see such beautiful plants getting delivered incorrectly and then no one being there to take responsibility for the same. I won't recommend PlantsGuru to anyone until they improve their customer service.
PlantsGuru Review: An Unreliable Source for Online Plant Shopping
Wanna talk about my experience with PlantsGuru? Well, it hasn't been the most pleasant one for sure. I decided to order some plants from them, but as soon as I clicked that "pay" button, things went downhill. They took my money, alright, but then they sent me the wrong plants. How annoying is that?!
I mean, I'm no plant expert, but come on! I can tell the difference between a cardamom plant and a palm plant. And to make things worse, they sent me a sad, little branch instead of an actual plant. I think they called it "pudina" or something like that. I had my doubts at the beginning, but I thought, "Hey, let's give them a chance. Maybe they made a mistake."
And boy, did they make a mistake! I tried getting in touch with them through all possible channels. Their site, social media, customer care... you name it. But did I get a response? No sir, I did not. They just took my money and ran. I felt like I've been duped by a bunch of petty thieves.
If you wanna buy some plants online, I suggest you steer clear of PlantsGuru. They're not reliable, they don't care about their customers, and they'll just take your money and send you the wrong stuff. Save yourself the trouble and find a different source.
Mixed Experience with PlantsGuru: African Violet Disappoints, Fittonia & Hydrangea Hold Promise
So, I recently bought three plants from PlantsGuru and I was pumped up for their arrival. Unfortunately, the African Violet was not up to the mark and it didn't have the stamina to survive the long journey. I was really bummed out about that, but I still have hope for the other two plants.
One of them is Fittonia and it looks healthy as of now. But, I can't help but feel nervous every time I see it! The third plant, which is a Hydrangea, unfortunately came with some slight damage. Nevertheless, I am still looking forward for it to bloom.
The order process on PlantsGuru was rather simple and easy to navigate through. Although, there were some minor issues with the website when I was placing my order, but nothing too serious.
Overall, I hope that I'll be able to watch these plants grow into beautiful treasures. I had a good experience with PlantsGuru and I am planning to buy more plants from them in the future.
Avoid PlantsGuru: Unreliable shipping, wrong plants sent, infested with bugs. Customer service response is unacceptable
I ain't gonna lie, I ordered some plants on PlantsGuru website in June and it's been a headache ever since. I'm still struggling to get my hands on one plant, in particular, the HOYA white. And let me tell you, it's the most expensive plant that I purchased.
But that's not even the worst part! They sent me the wrong plant not once, but twice! And to top it all off, the plants they sent looked like it was infested with these white spidery creatures that were just munching on the plant. I sent them some pictures of the creepy crawlers but their response was pure garbage - I mean, c'mon, show some customer service!
Now, I'm asking for my money back, but nobody from the nursery wants to step up and take responsibility for the mess they've caused. To be real, they should just close down the nursery if they can't handle their business right.
Overall, I wouldn't recommend PlantsGuru to anyone. Save yourself the time and headache, and order your plants from somewhere else.
Unsatisfactory Service from PlantsGuru: Ordered Dead Strawberry Plant, No Response Yet
I recently made an order from PlantsGuru for a straw berry plant on 31-10-2020, and the price was Rs418. However, when I received the plant on 13-11-2020, I was really disappointed to find out that it was dried and dead, and the root was also rotten. It was so sad to see the plant in that condition.
I immediately took two photos of the plant and sent them to PlantsGuru via email, hoping to get either a replacement or a refund. Sadly, until now, I haven't received any response from them, and I am really worried about whether they will take proper action or not.
I am hoping that PlantsGuru will look into this matter seriously and try their best to resolve this issue. I urge them to take action as soon as possible to either replace the dead plant or refund my money.
My details are as follows: Manoj Bhattacharjee, phone number ***286, and email address ***@rediffmail.com. I have attached the two photos of the plant to this email as well, and I trust, you will use them to resolve the issue as soon possible.
Thank you.
Overview of PlantsGuru complaint handling
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PlantsGuru Contacts
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PlantsGuru phone numbers+91 84688 88666+91 84688 88666Click up if you have successfully reached PlantsGuru by calling +91 84688 88666 phone number 0 0 users reported that they have successfully reached PlantsGuru by calling +91 84688 88666 phone number Click down if you have unsuccessfully reached PlantsGuru by calling +91 84688 88666 phone number 0 0 users reported that they have UNsuccessfully reached PlantsGuru by calling +91 84688 88666 phone number
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PlantsGuru emailsinfo@plantsguru.com99%Confidence score: 99%Support
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PlantsGuru social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025





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