The complaint has been investigated and
resolved to the customer's satisfactionResolved Pimsleur Approach — Deceptive, Misleading
resolved to the customer's satisfaction
I saw a $9.95 edal on a daily sale website for two language CDs from Pimsleur. When I clicked on it, I was re-directed to the company website. I ordered the $9.95 deal and thought I was done with it. I received what I ordered, then sometime later (due to the second shipment being lost and then found by the post office) I received a high-dollar language course that I did not order. Pimsleur uses the $9.95 deal to lure unsuspecting consumers into a "free trial" program for their expensive language course. By purchasing the $9.95 deal, one os automatially enrolled in the free trial (30-days). The enrollment in the high-dolalr course is poorly indicated on their website and can be eassily overlooked. Pimsleur had already debited the first insallment for the larger course from my card. I called the company and cancelled the program, mailing their course back to them. Now waiting to see if they indeed return my money. Beware of this company and anything they try to sell. They are misleading and deceptive.