CB Animals and Pets Pets4Homes Incorrect information advertised

Pets4Homes review: Incorrect information advertised

Yasheema Sandee of US

May 16, 2020 4:07 am EDT

Resolved

Replied

we got our first puppy from this seller. It was advertised that the puppies were vaccinated, deflead and dewormed but they were not to our surprise! and The seller said they were when we got the puppy! we later found out none of it has been done and the seller later admitted! Puppy has been very sick since she got home we are doing everything that we can!
puppies were past 8 weeks and not had their first vaccination we don't know where the puppies have been before the vaccination and what diseases the puppies have been contacted with before buying! I would appreciate an investigation on this seller and find out what happened to the other puppies if they were bought or if they were neglected and left to die!

this is the website : https://www.pets4homes.co.uk/classifieds/2686686-stunning-golden-retriever-puppies-orpington.html?fbclid=IwAR2BiipEl-m4YN5EBOWx35d5YmtJmv5eOSdKjwIq_2qGalsqQDJJVBroWag

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Pets4Homes response

Oct 31, 2023 9:19 am EDT

Pets4Homes customer support contacts

Address

Communications House, 26 York Street, Mayfair, London, W1U6PZ, GB

Website

www.pets4homes.co.uk

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Hi there! We apologise for any delay in addressing your concern. Your satisfaction is important to us. If you still need assistance, please email us at support@pets4homes.co.uk with the relevant details and our team will address the issue.

Thank you for your patience and for choosing Pets4Homes!

Resolved

This complaint has been resolved automatically due to user's inactivity.