I placed an order with Petals.com on August 3, 2007. To date I have not received the product or a response. I have emailed several times and received no reply.
When I call the customer service 800 number I get the same response "Due to overwhelming response our operators are not available at this time. Please visit us on-line or call back later." I really don't think that they have any "customer service" representatives or for that matter, employees.