PesaPal
reviews and complaints

I gotta say, PesaPal was pretty decent when I first signed up with 'em. But then, when it came time for them to actually receive my payments, things started to get a little dicey. Instead of just crediting my account like they were supposed to, they started giving me all these stories about how they needed to do more "vetting" of my details and whatnot. It was a real pain in the you-know-what, let me tell ya.

Thankfully, my clients were able to dispute the charges with Visa and get their funds back. Otherwise, who knows what would've happened? I mean, I'm just a regular ol' USCitizen trying to make a living here in Kampala, you know? I don't have time for all this nonsense.

All in all, I'd say that PesaPal is okay if you're just starting out and don't have a lot of other options. But if you're looking for a reliable payment processor that won't give you the runaround, you might want to look elsewhere. Just my two cents, though.

I recently tried using PesaPal for my business transactions, but unfortunately, I had a negative experience. I received a payment from one of my customers, but when I tried to credit it to my bank account, I encountered some issues. I reached out to their customer service department, but it took hours for them to respond. And when they finally did, their response was just an excuse.

I was left feeling frustrated and disappointed with the service provided by PesaPal. It seemed like they didn't care about their customers and treated them like thieves. I wouldn't recommend this platform to any small or big businesses looking for a reliable payment solution.

Overall, my experience with PesaPal was not a pleasant one. The lack of customer support and slow response times made it difficult for me to trust this platform. If you're looking for a payment solution for your business, I suggest looking elsewhere.

So, I recently signed up with PesaPal and I gotta say, I'm not too impressed. I tried to send them a feedback message through their website, but it kept giving me an error message. It said something like "Sorry, an error occurred while processing your request. We are working to fix it as soon as we can." Honestly, that's pretty concerning to me. If they can't even fix a simple issue with their website, how can I trust them with my money?

I've been reading some reviews online and they're not exactly reassuring either. People are saying that PesaPal's customer service is terrible and that they've had issues with payments not going through. That's definitely not something I want to deal with.

I think I'm going to have to say goodbye to PesaPal. It's just not worth the risk. I need a payment processor that I can trust and unfortunately, PesaPal doesn't seem to be it.

Pesapal is an online payment platform that has been around for a while now. They have been trying to make online payments easier for people, but they still have a long way to go. Their customer service is not up to par, and they tend to be very defensive when someone questions their service. This is understandable, as they may feel insecure about the service they are offering.

Recently, we had an issue with Pesapal. They reversed seven payments that our bank had approved. They claimed that our details did not match up, but our bank had already approved the payment. We spent six hours on international calls trying to resolve the issue, but they still insisted that it was our fault.

If Pesapal wants to compete in an international world, they need to be more efficient and internationally minded. They need to understand that people from different countries have different needs and expectations. They need to improve their customer service and be more open to feedback.

Overall, Pesapal is a decent platform, but they still have a long way to go. If you are looking for an online payment platform, there are better options out there.

Pesapal is the real deal, man. It's like a genie that makes everything work like a charm. I ain't no big shot, so I started my own small business by setting up an online store and a little shop to sell my stuff. Signing up with Pesapal was a breeze, bro. All I had to do was pay a one-time fee for the device, and the transaction fees are dirt cheap. Plus, there's no annual maintenance fee to worry about. Pesapal has helped me make some serious cash in this cashless world, you know what I'm saying?

My customers can pay using their Visa or MasterCard credit or debit cards, which is super convenient for them. And I can send them receipts via email or text, so I have a record of all my transactions. That's some serious peace of mind, dude. And let's not forget about the customer care team. They're always looking out for me and my business, making sure I don't get scammed by those fraudsters out there. I really appreciate that, man.

All in all, Pesapal is the real MVP. It's helped me make a living and grow my business, and I couldn't be happier. If you're looking for a reliable payment gateway that won't break the bank, Pesapal is the way to go, my friend.

My experience with PesaPal was not the best. I found them to be a bit arrogant and unresponsive to emails. I was also disappointed to find that they did not have any clear policies or statements on their website regarding the necessary documents needed for registration. It was only when I tried to make a withdrawal from my account that they started asking for these documents. This lack of transparency was frustrating and made me question their professionalism.

Another issue I had with PesaPal was their integration process. It was not user-friendly and required a certain level of technical expertise. If you are not tech-savvy, you would have to pay a lot of money to an expert to do it for you. This is not ideal for a company that wants to grow and attract more customers. They should take a page out of PayPal's book, where all you need is your email address to start doing business.

Despite these issues, I must say that the concept behind PesaPal is brilliant. It has the potential to revolutionize the way we do business in Africa. However, the people behind it need to step up their game. They need to have a better understanding of entrepreneurship and customer service. They need to be more transparent and responsive to their customers' needs.

In conclusion, while PesaPal has a lot of potential, they need to work on their customer service, transparency, and integration process. If they can do this, they will be able to attract more customers and grow their business.

I gotta say, PesaPal's verification process is a bit of a head-scratcher. It's not exactly clear what they want from you, and it can be a bit of a hassle to get everything sorted out. But once you do, their payment system is pretty slick. Your clients can pay you easily and securely, which is always a plus.

The real trouble comes when you try to withdraw your hard-earned cash. PesaPal will ask your clients for all sorts of personal information, like bank statements and credit card details. And let's be real, who wants to give that stuff out? Not me, that's for sure. And when your clients inevitably refuse, PesaPal will reverse the payment and leave you high and dry. Not a good look for your business, if you ask me.

If you're in the market for a payment gateway, I'd recommend checking out Online Direct Pay. I've been using them for three years now, and I've never had any issues. Their system is straightforward and easy to use, and they don't make you jump through hoops to get your money. Alternatively, Barclays Bank has a pretty solid payment gateway as well. I've been using it for a year now, and it's been smooth sailing.

I was a bit hesitant to try PesaPal after reading some negative reviews, but I decided to give it a shot anyway. Unfortunately, my experience was not a good one. I would have given them a zero-star rating if that was an option. Their website was not working properly, and when I called customer care, they were always on the defensive, never admitting to their mistakes or correcting them. It was frustrating to feel like I was being made to look like a fool for reporting a problem. I eventually stopped calling after my payment to buy airtime using my Visa card failed more than 24 times. My card works perfectly fine on other websites, so I know the problem was with PesaPal.

I really hope PesaPal can improve their services because it seems like they have a lot of potential. However, they need to start by fixing their problems instead of defending themselves. It's not helping anyone, and it's only making customers more frustrated. I wish them luck, but until they can provide better service, I won't be using them again.

PesaPal is a payment gateway that has been dubbed as the PayPal of Africa. However, upon closer inspection, it becomes apparent that this site has a long way to go before it can truly live up to that title. While it may be useful for paying utility bills, it falls short when it comes to merchant services.

One of the main issues with PesaPal is its integration. If you are not a technical person, it can be very difficult to integrate the site with your website. Even the plugins that are available for popular CMS like WordPress do not function properly, and the developers who created them have abandoned them. The only simpler alternative is to use their Simple Selling option, which means that your customers will have to leave your website and go to PesaPal to make a purchase. After making the payment, they will not be redirected back to your website.

Another major problem with PesaPal is that you cannot issue refunds. With other payment gateways, you have full control of your money, so you can refund any client who is not satisfied with your service or product. However, with PesaPal, there is no option for this.

Furthermore, PesaPal conceals important information from its users. When you sign up for a merchant account, there is no indication that you will need to provide documents such as a memorandum of association, certificate of incorporation, passport photos of directors, or a voided check in the name of the business to use the service. However, once you receive payments from clients and try to withdraw the money, you will receive an email requesting all of these documents. If you are not willing to provide the documents, they will not process the withdrawal request, and they will not refund the money back to the clients who made payments. To make matters worse, they will not respond to your emails.

In conclusion, while PesaPal may have a catchy name and be useful for paying utility bills, it falls short when it comes to merchant services. Its difficult integration, lack of refund options, and concealing of important information make it a less than ideal choice for businesses looking for a reliable payment gateway.

I had a terrible experience with PesaPal (pesapal.com) recently. I accidentally sent money to the wrong account at around 4:24am yesterday, and immediately called Safaricom for help. They gave me a number to call, as they were unable to reverse the transaction on their end. I called the number and a woman named Betty answered, but she was very rude and unhelpful. At first, she was busy chatting on Skype and didn't even bother to tell me her name. I could hear the sound of messages coming in on my ear, but she didn't mute it even after I asked her to. I tried to explain my issue, but then my credit ran out.

I topped up my credit and called again, but a different woman answered and said she would ask Betty if she could help me. I wondered why she couldn't help me herself. She called me back and said Betty was not available. I called them again just now, and the first thing I heard was the sound of messages popping up. Betty told me arrogantly that she hadn't received any email from Zuku, the company I had mistakenly sent the money to. The other lady had asked me to call PesaPal and give them the go-ahead to reverse the transaction, but my money still hasn't been returned to me.

I wouldn't recommend PesaPal to anyone. The staff are very unhelpful and arrogant, and there is no customer care at all. It's taking them forever to reverse my money back. I'm very disappointed with their service and would advise anyone to avoid using them.

so here's my review about PesaPal.

PesaPal is a cool website that helps you pay for stuff online. It's super easy to use and you don't have to worry about your money getting stolen. I've used it a few times now and I haven't had any problems.

The website looks pretty basic, but it gets the job done. You just have to create an account and then you can start using it. You can pay for things like bills, groceries, and even movie tickets. It's really convenient because you don't have to leave your house to do it.

One thing I really like about PesaPal is that they have a lot of different payment options. You can use your credit card, debit card, or even mobile money. This makes it really easy to pay for things no matter what your situation is.

Overall, I would definitely recommend PesaPal to anyone who needs to pay for things online. It's safe, easy to use, and has a lot of different payment options. Just make sure you read the instructions carefully so you don't make any mistakes.

I gotta say, my experience with PesaPal ain't been the best. I've only used it a couple times to buy airtime, but each time has been a real struggle. I mean, I gotta call their customer care line just to get the transaction done. And even then, sometimes they don't even finish it and I end up losing my money. It's a real pain in the butt, let me tell ya. I don't think I'll be using PesaPal again anytime soon.

Pesapal is a website that I've been using for a while now. I recently had an issue with their service and decided to leave a review. I was surprised to see that they responded to my review quickly, but I still have some unresolved issues that they haven't addressed. I've sent them a few emails, but no one has responded to them yet, even though I can see that they've been read.

In my opinion, Pesapal needs to do better. They're losing customers by not addressing their issues and keeping quiet. I hope they can improve their customer service in the future.

I had a really bad experience with PesaPal. They kept my money for a long time and said they would give it back, but they never did. Their customer service was really bad too. I don't think they know how to do their job properly. I wouldn't recommend them to anyone. They deserve a zero rating. I'm going to open a case against them soon.

Pesapal is a payment platform that I have been using for a while now. However, I have been experiencing some issues with the platform. Every month, I make my subscription payments to JTL through Pesapal, but unfortunately, my payments are not registered. This has caused me a lot of trouble as my internet service gets disconnected for non-payment, even though I have made the payment. It is frustrating to deal with this issue every month.

I have contacted Pesapal customer support several times, but they have not been able to resolve the issue. It seems like they are not taking my complaints seriously. I have also encouraged JTL to stop using Pesapal as their payment platform, as it is causing a lot of inconvenience to their customers.

I hope that Pesapal will take my complaints seriously and work towards resolving the issue. It is important for payment platforms to be reliable and efficient, especially when it comes to subscription payments. I am considering switching to a different payment platform if the issue is not resolved soon.

Overall, I am disappointed with the service provided by Pesapal. It is frustrating to deal with payment issues every month, and I hope that they will improve their services in the future.