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PesaPal Complaints 5

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11:59 am EDT
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PesaPal Review: PesaPal - Safe and Convenient Online Payment Platform with Multiple Payment Options

so here's my review about PesaPal.

PesaPal is a cool website that helps you pay for stuff online. It's super easy to use and you don't have to worry about your money getting stolen. I've used it a few times now and I haven't had any problems.

The website looks pretty basic, but it gets the job done. You just have to create an account and then you can start using it. You can pay for things like bills, groceries, and even movie tickets. It's really convenient because you don't have to leave your house to do it.

One thing I really like about PesaPal is that they have a lot of different payment options. You can use your credit card, debit card, or even mobile money. This makes it really easy to pay for things no matter what your situation is.

Overall, I would definitely recommend PesaPal to anyone who needs to pay for things online. It's safe, easy to use, and has a lot of different payment options. Just make sure you read the instructions carefully so you don't make any mistakes.

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10:25 am EDT
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PesaPal PesaPal Review: Frustrating Experience with Customer Care and Failed Transactions

I gotta say, my experience with PesaPal ain't been the best. I've only used it a couple times to buy airtime, but each time has been a real struggle. I mean, I gotta call their customer care line just to get the transaction done. And even then, sometimes they don't even finish it and I end up losing my money. It's a real pain in the butt, let me tell ya. I don't think I'll be using PesaPal again anytime soon.

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9:53 am EDT
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PesaPal Pesapal Review: Disappointing Customer Service and Unresolved Issues

Pesapal is a website that I've been using for a while now. I recently had an issue with their service and decided to leave a review. I was surprised to see that they responded to my review quickly, but I still have some unresolved issues that they haven't addressed. I've sent them a few emails, but no one has responded to them yet, even though I can see that they've been read.

In my opinion, Pesapal needs to do better. They're losing customers by not addressing their issues and keeping quiet. I hope they can improve their customer service in the future.

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Is PesaPal Legit?

PesaPal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds PesaPal to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, PesaPal is known for their high standards and safety. If you're thinking about dealing with PesaPal, it's wise to check how they handle complaints.

A long registered date for pesapal.com can be seen as a positive aspect for PesaPal as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of PesaPal's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Pesapal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pesapal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up PesaPal and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to PesaPal. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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PesaPal PesaPal Review: Terrible Customer Service and Unresolved Payment Issues

I had a really bad experience with PesaPal. They kept my money for a long time and said they would give it back, but they never did. Their customer service was really bad too. I don't think they know how to do their job properly. I wouldn't recommend them to anyone. They deserve a zero rating. I'm going to open a case against them soon.

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PesaPal Unreliable Subscription Payments: My Experience with Pesapal

Pesapal is a payment platform that I have been using for a while now. However, I have been experiencing some issues with the platform. Every month, I make my subscription payments to JTL through Pesapal, but unfortunately, my payments are not registered. This has caused me a lot of trouble as my internet service gets disconnected for non-payment, even though I have made the payment. It is frustrating to deal with this issue every month.

I have contacted Pesapal customer support several times, but they have not been able to resolve the issue. It seems like they are not taking my complaints seriously. I have also encouraged JTL to stop using Pesapal as their payment platform, as it is causing a lot of inconvenience to their customers.

I hope that Pesapal will take my complaints seriously and work towards resolving the issue. It is important for payment platforms to be reliable and efficient, especially when it comes to subscription payments. I am considering switching to a different payment platform if the issue is not resolved soon.

Overall, I am disappointed with the service provided by Pesapal. It is frustrating to deal with payment issues every month, and I hope that they will improve their services in the future.

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Overview of PesaPal complaint handling

PesaPal reviews first appeared on Complaints Board on Jun 8, 2023. The latest review Review: PesaPal - Safe and Convenient Online Payment Platform with Multiple Payment Options was posted on Jun 16, 2023. PesaPal has an average consumer rating of 1 stars from 5 reviews. PesaPal has resolved 0 complaints.
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  4. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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PesaPal Category
PesaPal is ranked 10 among 21 companies in the Fintech category

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