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Perma Seal USA Customer Service Phone, Email, Contacts

Perma Seal USA
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www.permasealusa.com

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3.7 3 Complaints
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Perma Seal USA Complaints 3

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Perma Seal USA False advertising

False advertising. Will not adhere to 25 year warranty. Sealant put on in 3. Within two years as of 9 we have had to replace a 20' x 14' section of the deck due to extensive rot/decay as a result of a hard white substance between the deck joists and deck flooring. We have requested for two years for someone from the company to come look at the issue.

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C. Turner
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We signed a contract at the end of October and were suppose to receive a copy of the contract via email. We checked our email and our junk email and found we never received a copy of the contract. On December 2, my wife called and asked if we could cancel the contract because I have debilitating health issues that along with Covid are impacting our finances. My wife was informed that we should have cancelled within three days of signing the contract. At that time, my health wasn't such an issue and we thought Covid would be resolved by our installation date of February 8th. Furthermore, since we didn't have a copy of the contract and the representative left us without any paperwork, we didn't have the information necessary to contact the company.

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Perma Seal USA We signed a contract at the end of October and were suppose to receive a copy of the contract via email

We signed a contract at the end of October and were suppose to receive a copy of the contract via email. We checked our email and our junk email and found we never received a copy of the contract. On December 2, my wife called and asked if we could cancel the contract because I have debilitating health issues that along with Covid are impacting our finances. My wife was informed that we should have cancelled within three days of signing the contract. At that time, my health wasn't such an issue and we thought Covid would be resolved by our installation date of February 8th. Furthermore, since we didn't have a copy of the contract and the representative left us without any paperwork, we didn't have the information necessary to contact the company.

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Perma Seal USA I purchased a product where my wood would be pressure washed, "restore wood to the original natural color" then sprayed with another product for

I purchased a product where my wood would be pressure washed, "restore wood to the original natural color" then sprayed with another product for a 25 year guarantee. This is stated on their brochure. After pressure washing the, what to expect after installation, page says "a ring of white haze may surround the knot holes AND OTHER AREAS after sealing, given time (approx. 60-90 days) IT WILL SUBSIDE. The gray is very evident all over the treated area. I called and spoke to Shawn one day and Ray on another day and they said that the photos taken prior to job and photos I sent them looked normal for this job. They also said that wood in the sun longer will be grayer, my photos show that this is not true on my steps. I pointed that out to them with no avail. I am very disappointed in the attitude of this company and the end results

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Is Perma Seal USA Legit?

Perma Seal USA earns a trustworthiness rating of 73%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard has reviewed Perma Seal USA and concludes it's largely legitimate. Interactions with Perma Seal USA's website can generally be safe. You can trust Perma Seal USA's services, but remain informed and cautious.

Permasealusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Permasealusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Perma Seal USA have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Perma Seal USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Perma Seal USA has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Perma Seal USA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Perma Seal USA complaint handling

Perma Seal USA reviews first appeared on Complaints Board on Apr 28, 2023. The latest review False advertising was posted on May 6, 2023. The latest complaint False advertising was resolved on May 06, 2023. Perma Seal USA has an average consumer rating of 4 stars from 3 reviews. Perma Seal USA has resolved 2 complaints.
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  1. Perma Seal USA Contacts

  2. Perma Seal USA phone numbers
    +1 (844) 481-6862
    +1 (844) 481-6862
    Click up if you have successfully reached Perma Seal USA by calling +1 (844) 481-6862 phone number 0 0 users reported that they have successfully reached Perma Seal USA by calling +1 (844) 481-6862 phone number Click down if you have unsuccessfully reached Perma Seal USA by calling +1 (844) 481-6862 phone number 0 0 users reported that they have UNsuccessfully reached Perma Seal USA by calling +1 (844) 481-6862 phone number
  3. Perma Seal USA address
    782 Spirit 40 Park Dr, Chesterfield, Missouri, 63005-1122, United States
  4. Perma Seal USA social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2025
Perma Seal USA Category
Perma Seal USA is ranked 616 among 1360 companies in the Construction and Maintenance category

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