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1.6 423 Reviews

Pepsi Complaints Summary

67 Resolved
356 Unresolved
Our verdict: With Pepsi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Pepsi reviews & complaints 423

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J
4:31 pm EDT

Pepsi a pepsi can

Hi my name is Joyce Blair and would like complain about a Pepsi can because the can cut my lip around the top of the can. I have the can I can send it y'all. im making this complain so it want happen to anyone else. im a Pepsi drinker please respond to my complain because it could have been worse the cut on my lip thank you my email address is [protected]@yahoo.com

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N
8:38 am EDT

Pepsi somebody driving a white chevy spark with pepsi logo on it

This Sunday morning at Dollar General parking lot at 7:10 a.m. came out of Dollar General and got into a Chevy Spark with Pepsi logo on the side come flying up on the back bumper of my Honda Civic. Maybe your driver who is driving the Chevy white spark thought it would be funny to get on my back bumper that early in the morning he's lucky I didn't get a chance to tell him something not funny! Maybe you can tell this person teach him some courtesy on the road that early in the morning but just me and him pulling out from the parking lot at Dollar General I don't understand why you just didn't go I sat in my car for a few minutes before I pulled out and then load behold he was right behind me. Why?

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A
12:58 am EDT

Pepsi diet pepsi

I enjoyed the Diet Pepsi when your company stopped adding Aspartame to the ingredients. I loved the flavor and purchased 2 liters daily. I recently purchased two 2 liters from Wal-Mart remembering how awesome I loved the new flavor when you stopped adding Aspartame to it. Now it tastes like nasty water because Aspartame is in the ingredients again.

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E
2:24 pm EDT

Pepsi 12 pack 16.9 ounce bottles

The last 3 Pepsi's I have opened have been very flat and the seals are not separating from the cap when I open it and it makes me wonder if they could have been tampered with. And 3 of the 5 that I have drank have been flat. I've never had a problem with your guys products before. I just wanted to give you guys a heads up about your soda and maybe see if you can do something to fix the situation for further customers

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A
9:56 pm EDT

Pepsi stock always out at walmart

The shelves are always empty at local Wal-Mart stores in Conway SC, no stock available of Caffiene Free Diet Mountain Dew. We have spoken to store manager and he says it is because Pepsi doesn't stock the product. We have spoken to Pepsi employees and they say store management doe not order product. SOMEONE is lying. Pepsi is losing sales, WalMart is losing sales, and the customer goes without! This is noticable in all local grocery stores, and even in cities around eastern SC...NO CFD Mountain Dew...Please look into this and your help would be appreciated.

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S
1:47 pm EDT

Pepsi delivery driver

On Friday June 14 we were coming out of Estes Park, CO. We were in big Thompson Canyon on the highway. This highway is very curvy and at times steep as it is a mountain road. Your Driver, who was behind us, decided we were not going fast enough. Every time my husband, who is a former police officer, would slow down to the advisitory speeds your driver was right on our tale. He was honking at us and also yelling out his window for us to get off the road. Never once was my husband impeding traffic. He was following all signs and doing the speed limit and following the advisitory signs. I had 4 children in our vehicle and felt as if we were being pushed to go faster than need be down the canyon. This is unacceptable for your drivers to act in such a manner. The trailer number is F92651 and the license plate on the semi is QTM311. I truly hope your distribution center speaks to this driver and makes him fully aware of the danger he was putting others in with the way I. Which he was driving.

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L
10:44 am EDT

Pepsi pepsi cola 20 oz (1.25pt) 591 ml

I am so tired of opening a Pepsi in a plastic bottle and it's flat. Flat Flat equals bad bad.
I have a a few 12oz cans be flat but not as many as the plastic bottles.

I know there is nothing you can do about this problem but I just had to complain to someone. I have been drinking Pepsi since I was 16 years old, I am 66 now. You do the math.

I drink Pepsi to settle my stomach nowadays, do you know what a drag it is to open a flat Pepsi for my nauseated stomach. Big drag let me tell you.

Okay, that is it I just had complain to someone

Thank you

Lorraine Trujillo-Larkin
[protected]@hotmail.com

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I
6:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pepsi gatorade orange g2

Why has it been discontinued and so hard to find? I don't drink alot of stuff but during the summer I drink alot of Gatorade. I don't like regular Gatorade and one other thing why is it sold at Sam's with other flavors but fruit punch is sold in a 24pk.

It is really aggravating to like a product and not be able to find it.

Thank you,
Angela M. Thomas
225 E. Florida Street
Evansville, . Indiana 47711
[protected]@gmail.com

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T
8:32 am EDT

Pepsi driver refusing to move truck. blocking customers and employees from parking

At 7:40 am driver pulls into our small gas station parking lot. Blocks customer parking completely at a very busy gas station. Says he will move and doesn't. Was asked 10 min later to move for employee to park. Does not move. Asked 10 min later to move so another employee can leave... refuses and then proceeds to swear and say I was being a [censored] and just having a bad day. Refuses to move. Takes another load in. When I took pictures he them backs up enough for me to squeeze out still blocking customer parking. Said he didn't give a [protected]@@k if I called his boss.

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T
10:18 am EDT

Pepsi 12 pack of pepsi

Pepsi is my drink..I go through a 12 pack every 2 days and this was what I got from my 12 pack I bought yesterday..my last 3 cans were almost completly empty and dented up but unopened and no spillage in the box. I have never filed a complaint like this before but 3 out of 12 is pretty unacceptable un my opinion and the kum and go where i bought them will not return them. I am enclosing some pictures i took.

Thank you for taking time to read my complaint.

Tamatha Perkins
[protected]@yahoo.com
[protected]

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R
10:31 pm EDT

Pepsi pepsi company reckless driver

In the morning of May 8th 2019 between 8:15 to 8:30 time I was driving on hwy by exit number 107 Boggs exit I was in the left lane to turn left and the Pepsi truck was on the right lane to turn right. There was a lot of traffic. When the signal turned green he tried to merge in front of me and came so fast and even when I honked at him he still came in my lane and almost hit me. I had to get off road and go into a ditch to the left before I got hit. His truck number was LE49872. He was driving with me until pleasant hill. He almost could have killed me or caused a major accident. Please resolve this issue as you seem fit. Just let me know. Thank you

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F
10:01 am EDT

Pepsi diet pepsi.

60 to 70% of the Pepsi I purchase from grocery stores is flat when I open it. If not fixed I will stop buying Pepsi. Please fix the fizz. The reason I like Pepsi is the carbonation factor. Some of the Pepsi purchased at fast food chains is fine. The store bought Diet Pepsi in 8 pack package is the one I purchase and continuously is nearly flat when I open the bottles. What is the problem is it defective packaging by Pepsi or caused by shaking while being delivered to stores and displayed. Please fix the problem. Thanks for your attention.

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E
4:37 pm EDT

Pepsi truck driver/reckless driving almost hit me

I almost got hit by a truck at the family dollar in Indianapolis Indiana on May 7th at 4:31pm. When I yelled an told the guy he almost hit me an he should watch where hes going theres lots of people in this parking lot an he pulls in all fast an almost hits me doesnt even look in his rearview mirrors. He waved his hand on me qn said oh well I told him I'm gonna report him he said cool report me the cameras right there. Very disrespectful not to mention he almost hit me. I'm pissed off grown men dont have any respect. He couldve apologized an just been more careful.

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R
7:21 pm EDT

Pepsi diet pepsi labeled incorrectly

I purchased three 24 can boxes of Pepsi from Wal-Mart. When I opened one of the diet Pepsi boxes it contained regular Pepsi. My husband is a severe diabetic and cannot have sugar. Plus the date on the bottom of the cans was two mths past due. Please advise what can be done about this situation as we are extremely disappointed in Pepsi at this time.

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R
9:11 pm EDT

Pepsi pepsi 12 oz can

I love pepsi and made it my choice for many years. Recently I have had several cans that when opened were flat. There were no visible signs of damage to the cans. The first couple I just emptied the contents down the drain, and disgarded the can, but now I feel maybe its time to let someone know. These days you have to be causious, never know if someone may be up to no good. I have attached a photo of the bottom of the latest can. Thanks for letting me vent
Russell Windham
[protected]@aol.com

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N
5:08 pm EDT

Pepsi pepsi

I bought a bottle of Pepsi from the super market in stonyhill St Andrew when I opened it and started drinking the pepsi had no taste ( fresh) other than the acidic flavour...it is very insipid even checked the date and it won't expire until August. If you like you can contact me at [protected] if you would like more information or [protected]@gmail.com.

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M
8:06 pm EDT

Pepsi pepsi zero wild cherry

love your sodas i have been a true pepsi drinker since i was a small child and i am 62 now, but recently on several ocassions i have bought a 12 pk or case and find the cans smashed at the top really bad and sodas are flat .im on a fixed income so every penny counts and its costly to keep buying to replace bad sodas.

still a pepsi drinker

cathy deeder
36 Edwards circle
union mo 63084

Just would like soda replaced

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O
8:06 pm EDT

Pepsi diet pepsi

For the past 6 months or so, I have not drank a 12 oz. can of regular diet Pepsi without it being flat about half way through. Not much worse than flat diet Pepsi! You have to guzzle it in about 5 minutes for it to have any carbonation when you finish it.
Since I usually end up poring the bottom half out, it really makes it a waste of money!
I have been a dedicated Pepsi lover for over 40 years but guess I will be switching to diet Coke as I cannot stand to drink flat diet Pepsi.
Sad!
Will Roth

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L
2:52 pm EDT

Pepsi diet caffeine free pepsi

Shame on you! I have been a loyal Pepsi customer for over 50 years. During the last 15 years I have switched to Diet Caffeine Free Pepsi as I have an intolerance to caffeine. Since December of 2018 it has become very hard to find this product. I have been told by Pepsi delivery persons that this product is not be stocked. How insensitive of you to take away a product that people enjoy and for health reasons. I guess you have not made enough money is the only reason. I love my Pepsi but if I cannot get it caffeine free I will be forced to purchase another product, and it will not be Pepsi.

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R
12:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Pepsi distribution of product

About 18 months ago my local bellstores in Dalton Ohio stopped caring the blue sugar free rockstars, my favorite and obviously everybody else's favorite too, being that they were always sold out of this flavor before the next delivery would come in. I kept asking the stores cashier's why this happened and thy just keep saying "they changed their set", i am assuming they mean the local pepsi distributor? They have a whole row set aside for rockstars and the only flavor that is not there, the blue sugar free flavor . Why would the distributor remove this flavor or change it from "the set" when it would usually sell out before the next delivery, and i know this because i bought so many of them and often would find that they would be out while other flavors were still on the shelf. Is there any way we can get this flavor added back to "the set" at the Dalton Ohio 44618 bellstores locations . thank you Bryan Russell [protected]@gmail.com

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