Pearle Vision reviews and complaints 1
View all 132 complaintsPearle Vision - request for pd measurement
I completed my order and they measured PD and I asked for the results and they refused because it is private. I said they are my results and I am entitled to my results. Then they told me there would be an extra twenty dollar charge to give me that information because it was a test. I said yes it was the test to order my glasses. I told the girl that's a deal breaker and I wanted to speak to the person who told her to tell me that. Finally the doctor came out and was very rude and said thats the policy and I asked her are you ready to lose a sale and a customer over a policy and she very nastily replied yes. I should have known when they quoted me my insurance benefits and told me I was wrong and I had downloaded the benefits and called VSP on the phone who confirmed I was right. Pearl Vision hires rude and condescending people to manipulate the customer like they are doing you a favor. Run the other way.
Latest Pearle Vision Reviews
Warranty Not given information about lenses prior to purchasing Getting my glasses correctly. Pearle Vision at 1518 E. Battlefield Rd. Springfield, MO (417-708-6163) Money refunded for returned lensGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!