PC Richards is the worst place you can imagine doing business with, they treat their customers like crap, case in point. My wife and I have done a lot of business with the Newington, CT store. Almost three months ago, we bought a Boush Dishwasher they had on sale.
The dishwasher was delivered to our home and we waited a week for our plumber to come and install it. He installed the piece, turned it on and it didn't work. I called PC the next day and asked if we could have another one that works. I was told that a service repair person would have to come out first, they made an appointment and 30 days later he shows up.
He takes the dishwasher apart, tells us it was a bad wire, and goes on his was. The dishwasher works for about 30 minutes and then gives us the same error code that we had gotten before (E10)
We call back the store and beg for another machine and we're told no, service has to come out again which they want to schedule 3 weeks down the line, so we've had a dishwasher in our house for three months that never worked and we can't even get an exchange, do not do business with these people, they treat their good customers like garbage!
The complaint has been investigated and resolved to the customer's satisfaction.