Menu
Write a review
File a complaint
Patient First

Patient First review: A rude lady that was being rude cause I am white!! And she is black!

S
Author of the review
8:49 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was waiting in the waiting room and I was on the phone with another doctors office to change my appointment because I didn’t know I was gonna be sick and patient first called me to come get registered I had missed ONE call, and it was actually a previous minute. Since I was inside I walked over and she completely was rude, said she had moved on to another patient and that someone will try to call again WHENEVER they can squeeze me in! So not right she was VERY RUDE AND I FELT DISCRIMINATED BECAUSE SHE WAS COMPLETELY NICE TO THE OTHER BLACK PATIENTS BUT SINCE IM WHITE SHE WAS RUDE! And that lady knows who she is. She was wearing all white including white stockings and a Halloween mask! Very rude and repulsive!

Desired outcome: And apology!!! Cause it’s not right at all!!

0 comments
Add a comment
  1. Patient First Contacts

  2. Patient First phone numbers
    Click up if you have successfully reached Patient First by calling +1 (804) 968-5700 phone number 1 1 users reported that they have successfully reached Patient First by calling +1 (804) 968-5700 phone number Click down if you have unsuccessfully reached Patient First by calling +1 (804) 968-5700 phone number 0 0 users reported that they have UNsuccessfully reached Patient First by calling +1 (804) 968-5700 phone number
    Click up if you have successfully reached Patient First by calling +1 (800) 447-8588 phone number 0 0 users reported that they have successfully reached Patient First by calling +1 (800) 447-8588 phone number Click down if you have unsuccessfully reached Patient First by calling +1 (800) 447-8588 phone number 0 0 users reported that they have UNsuccessfully reached Patient First by calling +1 (800) 447-8588 phone number
    Outside Richmond
  3. Patient First emails
  4. Patient First address
    5000 Cox Road, Glen Allen, Virginia, 23060, United States
  5. Patient First social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 04, 2026
  7. View all Patient First contacts