Pam Golding Group

In Feb 2010 I contacted P. Golding re a house that I wished to rent out from 1st May '10. I received an e-mail from them on 8 March telling me that they had a firm offer for a tennant who was willing to sign a 12 month lease but they wanted the house from 1st April. They were prepared to sign a contract immediately & pay the deposit on 10 March. My current tennant was only due to leave end April but after discussing with them agreed to leave earlier. The contract was signed by both parties (lessor and lessee) and I assumed all was in order. I was contacted by P. Golding on 19 March only to be told that the new tennant was not taking the house. I learnt that the deposit had not yet been paid & was told by them that the new tennant should be held responsbile for the 1st months rent at least! They offered to get legal advise which I accepted. I have now been told that ' Management says you need to pursue this matter with an attorney of your choice. We as Pam Golding cannot get involved'. Unbelievable! They found the tennant but don't want to take responsibility. They are supposed to be a reputable agency but obviously their contracts are worth nothing!