Travel ReImagine

I purchased air line tickets from this company in Feb 2024. When I realized it was USD I cancelled the transaction within 5 minutes. Money came out of account immediately with no tickets ever being received. Been trying to collect since Feb 2024. When I phoned the company, I got hung up on many times or an excuse given. Got the BBB involved, the company replied that I would get my money within 4-6 weeks. Nothing has been received and BBB tried contacting a second time and were unsuccessful.

I ordered a round trip ticket from MyFlightSearch and they never produced a confirmation number for the flight to Canada. They cancelled that ticket and they reissued a round trip ticket thru TravelReImagine. MyFlightSearch has yet to refund the original ticket cost. TravelReImagine issued the ticket, Booking Number TRI856275. In correspondence dated November 10, 2022 they indicated I was overcharged and due a refund of $169.92. Both companies are under the same ownership outside of the US. After REPEATED calls to TravelReImagine they don't seem capable or willing to provide me the refund. They usually just act confused and hang up on me.

TravelReImagine is a scam as is MyFlightSearch.

Let me start by saying that I had an unfortunate experience booking a flight through Travel ReImagine (travelreimagine.com). I had booked a flight two months in advance and paid $1300, only to arrive at the airport and find out that my flight had not been booked. It was incredibly frustrating to be standing there without any tickets and to find out that there were no available seats on the flight I had intended to take.

To add insult to injury, the representative I spoke with offered to book us on a different flight later that night, but at an additional cost of $700. I couldn't believe it - how could they expect us to pay even more money after they had already failed to book our original flight?

I decided to take matters into my own hands and booked four tickets for a same-day flight through Priceline. To my surprise, the cost was only $300 more than what I had originally paid with Travel ReImagine. I requested a refund from Travel ReImagine, but was met with resistance from the representative who refused to let me speak with a supervisor. He said that the refund would take 21-40 days to be processed, which only added to the frustration of the situation.

Overall, my experience with Travel ReImagine was extremely disappointing. I would caution anyone considering using their services to proceed with extreme caution, as my experience showed me that they are not a reliable option for booking travel.

I had a very unpleasant experience with Travel ReImagine when I booked four round-trip tickets to visit my family for Easter in December 2021. Despite the website indicating that my flight was confirmed, I never received an email confirmation. Upon contacting Frontier Airlines, they confirmed that I had no flight reservation on record. In order to rectify the situation, I had to cancel my purchase via my bank card yesterday, and my bank was able to refund me promptly this morning.

Sadly, my experience with Travel ReImagine seems to be a common one - countless negative reviews demonstrate that many others are still waiting for their refunds. As such, I plan to file a complaint with the Better Business Bureau. I strongly urge other customers to do the same in order to hold Travel ReImagine accountable for their poor service.

To add insult to injury, the website also prevented me from attaching a photo of my transaction to share with others. I was left feeling extremely frustrated and disappointed by the entire experience, and I regret ever placing my trust in Travel ReImagine. Overall, I cannot recommend this travel site to anyone, and I strongly advise others to seek alternative options when booking their travel plans.

Our experience with Travel ReImagine was less than satisfactory. My husband had accidentally booked his flight through their website, without realizing the marked up ticket price of $65 compared to other websites. Additionally, when he tried to cancel within the 24-hour allotted window, they refused to honor the law.

As the travel date approached, we were left in disarray as we had yet to receive any email confirmation or ticket information. It wasn't until we took it upon ourselves to call the company that we found out that they had completely forgotten to book his ticket, leaving us scrambling to rectify the situation. Even though my husband knew that there were still available tickets through Alaska Airlines, Travel ReImagine insisted that he alter his travel time, leading to more confusion and frustration.

Despite our efforts to negotiate, they ultimately agreed to book the last-minute and more expensive tickets for us. Though Travel ReImagine finally came through for us, the overall experience left us with a bad taste in our mouths. As a customer, we expect transparency and reliability from travel agencies, and unfortunately, Travel ReImagine fell short in both regards. We advise all travelers to be cautious when booking flights with them.

My girlfriend and I had a very disappointing experience with Travel ReImagine. We initially booked flights to Las Vegas from San Jose and return flights, but unfortunately, we encountered an issue with our travel plans. Travel ReImagine stated that they could no longer offer us the return flights on the same airline and we had to switch and pay extra money. This was an unexpected and frustrating situation.

Our situation worsened when a week before we were set to embark on our trip, a family member exposed us to Covid. We reached out to Travel ReImagine to inquire about our options and were informed that we would be provided with travel vouchers instead so we could use them in the future. However, despite numerous follow-up attempts, we never received our vouchers and were continually hung up on whenever we tried to speak to an agent. It was a very frustrating experience, and we felt like our concerns were not being addressed.

When we finally managed to get through to someone, they stated that we never showed up for our flights, and so they could not provide us with a refund. We were extremely disappointed by this, especially given the circumstances in which we had to cancel our travel plans. It was very frustrating to feel like we were being taken advantage of, and our $700 investment felt like it was lost forever. Overall, we would not recommend Travel ReImagine to anyone looking to book travel plans anytime soon. Their lack of customer service and unwillingness to help when things don't go as planned makes them a scam operation in our opinion.

My experience with Travel ReImagine was quite frustrating to say the least. Initially, I was excited to book my trip through them, as their website looked professional and offered competitive pricing.

However, I quickly found out that their policies were not transparent at all. I was misled by one of their agents about their cancellation policies, and this led to me being on the phone with the airline for a long time, only to be told that Travel ReImagine had all the power over my ticket. This was a huge inconvenience and a waste of my time.

To make matters worse, Travel ReImagine charged me $50 USD to cancel my ticket during the Covid pandemic, when the airline was actually offering credits with no fees. This seemed like an unnecessary expense, especially when I had already paid a service fee when I purchased the ticket in the first place.

Whenever I called Travel ReImagine, I found their staff to be less than helpful. They often seemed confused and unsure of what to do, which only added to my frustration. In fact, at one point I even felt uneasy about giving my credit card information over the phone, but I just wanted to cancel my ticket and never have to deal with them again.

Overall, I would not recommend Travel ReImagine to anyone. Their policies are unclear and their staff is unhelpful, which can make for a very unpleasant experience.

I had an experience with Travel ReImagine that left a sour taste in my mouth. I had purchased a ticket to visit my best friend months in advance of my planned travel dates. Unfortunately, just two days before I was set to depart, I received a phone call informing me that my flight had not been confirmed. Naturally, as anyone would be in my position, I was quite anxious and frustrated with this news.

To make matters worse, when I attempted to re-book the flight, I had to settle for a less-than-ideal time that didn't really suit my needs. But then I was informed that the re-booking had not gone through at all, and that I would be required to pay an additional $500 to secure my seat. This was despite the fact that I had already paid Travel ReImagine $229.00 to book the flight in the first place.

Their customer service team was less than helpful, and I found myself constantly going back-and-forth with them in order to rectify the situation. It was frustrating and incredibly inconvenient. All I wanted was to get on my flight and be able to visit my friend.

In the end, after much back-and-forth, I demanded a refund. I didn't really expect to receive one, but I did ultimately get my money back. I was relieved, but the entire experience was so stressful that I never want to go through anything like it again.

I don't know what's going on over at Travel ReImagine, but the way they handled my booking was definitely not okay. I would advise anyone to avoid dealing with them entirely. It's simply not worth the hassle and headache. Instead, I would recommend looking elsewhere for your travel needs.

I recently had an experience with Travel ReImagine that I would not wish on anyone. Although I did not intentionally choose them to book my flight, they somehow ended up being the ones to handle my booking. When I received my confirmation from them, I was surprised to see that they had booked me on a different airline than the one I had thought I was booking with. At first, I brushed it off because I didn't think it would be a big deal.

However, my opinion quickly changed when I attempted to check in for my flight a month later and discovered that Travel ReImagine had failed to actually book my tickets. I reached out to them to try to resolve the issue and was told that it would be fixed within an hour. Two hours later, I still had not received confirmation of my booking, so I contacted the airline directly.

It turns out that Travel ReImagine had not paid Southwest, the airline they had booked me on, for my ticket. I was relieved that Southwest was able to resolve the issue and get me booked for my flight. Unfortunately, when I reached out to Travel ReImagine for an explanation or solution, they simply hung up on me when I provided my booking number.

It is baffling to me that a company like Travel ReImagine can continue to operate with such blatant disregard for their customers. The experience was frustrating and stressful, and I would advise anyone considering using their services to think twice.

Travel ReImagine (travelreimagine.com) provided me with a less than satisfactory customer experience. Although I booked my ticket and paid for it via credit card on March 1st, my ticket had not arrived by March 10th, causing me to become increasingly frustrated. I emailed their customer service team, who informed me that my ticket was sent to my email, however, I checked my email repeatedly and was unable to locate it.
When I called their customer service team to discuss the matter, I was informed that they were processing the ticket and would send it to my email within an hour. However, after receiving an email stating that it was sent to my email address and still did not find it, I couldn't help but feel confused and frustrated due to the two conflicting statements.
Despite sending three consecutive follow-up emails, I received no response from the customer service team nor did I receive my ticket. As a result, I decided to cancel the booking and sent a fourth email, yet still received no response.
Unfortunately, due to the lack of response from Travel ReImagine's customer service team and the unfulfilled reservations, I had to contact my credit card company for dispute. Needless to say, my experience with Travel ReImagine has left me with a negative impression and I would not recommend their services to anyone.

I recently booked a flight with Travel ReImagine and unfortunately, there were some issues with the booking that caused me some distress. Despite entering the correct dates for my departure and return, the confirmation e-mail I received displayed incorrect dates. I reached out to their customer service team for assistance and was advised that I would be required to pay an additional $250 to have the dates corrected. This was an unexpected and frustrating charge, especially as the error was not my own fault.

What's more, I was told that as the original booking fell within a 7-day window, I was not allowed to cancel or change the dates for free. This was particularly challenging as the dates were only within the window due to a mistake on their end. As I raised my concerns, I was met with an extremely unhelpful and rude team member who then hung up on me. I attempted to contact them twice more but was met with the same discourteous behavior.

I was disappointed with my experience with Travel ReImagine, and upon further research of additional reviews online, it seems as though I am not alone. It was concerning to me that this company has a significant number of negative reviews, with other customers experiencing similar issues and lacking support from their customer service team.

Overall, I would not recommend supporting this company, as my experience left me feeling scammed and taken advantage of. It is a shame that a travel company would treat its customers so poorly, and I hope that others will be aware of the potential risks before choosing to book with them.

As a frequent traveler, I decided to book my flight through myflightsearch.com. Initially, everything seemed to be going smoothly, as I received a message indicating that my e-ticket would be sent to me once the funds were received. However, things quickly took a turn for the worse. Despite receiving a confirmation email, I never received my ticket, nor was I able to print it as the email stated.

Frustrated and concerned, I attempted to contact customer service, only to find that the company was listed as Travel Reimagine. My experience with them was far from satisfactory, as every time I called to inquire about my ticket, I was met with vague responses and unhelpful attitudes.

To make matters worse, my flight was rapidly approaching, and I had purchased my ticket in early October for a late November flight. Despite two full days prior to my departure date, I still had not received any confirmation or documentation of my purchase. After contacting the airline I was booked on, they were unable to locate me within their system, leading me to believe that there was no record of my supposed purchase.

At this point, I was understandably infuriated, and felt as though I had been duped by Travel Reimagine. I made the decision to contact my credit card company and report the company for fraud, in the hopes of receiving a refund for my purchase. Additionally, I began seeking legal counsel in order to pursue a lawsuit against this fraudulent company.

I cannot stress enough how important it is for buyers to be aware of the risks associated with doing business with Travel Reimagine. The lack of customer service, the blatant lies, and the complete lack of follow-through make this company a prime example of what to avoid when purchasing airline tickets online. I wholeheartedly advise anyone considering booking through them to steer clear and find a more reputable vendor.