OurTime.com’s earns a 1.1-star rating from 2 reviews and 205 complaints, showing that the majority of mature singles are dissatisfied with dating experience.
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Hacket atm card
I just pasted where the message came from. and I did not authorized any debit to my ATM through match.com to OurTime.com I think they are involve on this with Our time.com And when I authorize Match. com on the webpage appears a welcome to the OurTime .com and I visit then and they never said they will charge me too, the charge at this time $21.99 .Hope they wont do it again. I notice on the e- mail they sent to me. Here it is as follows:
Purchase Confirmation for pandora914
Newsletters | 8/05/12
Reply ▼
OurTime.com
Schedule cleanup
To pandora914
Dear pandora914,
Congratulations! You now have access to the subscriber features which include:
• Read and reply to your messages
• Find out who's flirting with you
• Chat with hundreds of members online now
Your Purchase Receipt
Our Company: People Media
Reference Number: 166X5486113
Payment Type: Credit card
Payment Amount: $21.99
Please save a copy for your records.
Sign in today to OurTime.com to continue your search!
You have received this email because you are a registered OurTime.com dating site subscriber. You have agreed under member terms and conditions to accept emails from our service regarding offers and service updates.
You can change your email delivery options or unsubscribe at anytime if you click here and follow the instructions. Or log into your account and click on "Alerts" and follow the instructions.
Please note: This email may contain advertisements.
People Media, PO Box 12627, Dallas, TX 75225
OurTime.com is part of People Media's OurTime Network, which includes SeniorPeopleMeet.com and SeniorsMeet.com. As a member of OurTime.com, your profile will automatically be shown throughout the OurTime Network at no additional charge.
info:CnuewmGKkJzNjuOw4Ko285Z8DNc4hCFiR8L16W58+qhhY4F7NgkkVyIBvKwt8m9A1O2hs+1eGLiitJs14QAHIaBBl6p3OYCIzFjtEAujt/7Ij15WTbaWyvaCkigzynV/iqSFMhbzLXE=
Authentication-Results: hotmail.com; sender-id=softfail (sender IP is 76.96.27.228) header.sender=[protected]@OurTime.com; dkim=pass header.d=ourtime.com; x-hmca=pass
X-SID-PRA: [protected]@OurTime.com
X-Message-Status: n:0:n
X-SID-Result: SoftFail
X-DKIM-Result: Pass
X-AUTH-Result: PASS
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0xO0Q9MjtHRD0xO1NDTD00
X-Message-Info: 5cuOr7VrmjBnEU+RvbrUd9WSyjxLt9pMgca6QBNfXLAuyx3J3XqpolvQ+RxkHbxyroX/X1Nqlou3VH/4oeXBivaud8p9Xyx+emWFs9XgXHiGu9Ra6ZjJ9LYo4KYZHlDFRqcGrSmcpYnF86ZDBc5uJQ==
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DKIM-Signature: v=1; a=rsa-sha1; d=ourtime.com; s=022011s512; c=relaxed/simple;
q=dns/txt; i=@ourtime.com; t=[protected];
h=From:Sender:Subject:X-Campaign-Data:Date;
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X-EmailID: 5cff14f3-7c24-447c-8030-bf845e8d0175
Message-ID:
member_id: [protected]
x-siteid: 166
x-mailtype: 1033
X-Campaign-Data: PMENS-[protected]-Sunday-OURTIME-1033-5cff14f3-7c24-447c-8030-bf845e8d0175
MIME-Version: 1.0
Sender: "OurTime.com"
From: "OurTime.com"
To: "pandora914"
In ref to the above I just copied and pasted a mesage received and it's when i realize
Reply-To: "OurTime.com"
Date: 5 Aug 2012 14:10:14 -0500
Subject: Welcome to OurTime.com
Content-Type: multipart/alternative;
boundary=--boundary_3742809_1b833bb3-08d1-4c9c-84da-d8d2cb7f2048
X-OriginalArrivalTime: 05 Aug 2012 19:10:16.0450 (UTC) FILETIME=[F2A1C620:01CD733D]
who it's going to do something about this scam?
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip off
Okay, nice ad on tv... Decided what the heck... Let me check it out... Free! Hold your horses folks, nothing free about this site. Sure you can put your profile on it for free and everything about yourself for free but to obtain even the smallest amount of communication with other members on the site... Get your credit card out and ready. You can get one month at a decent price... But beware... Even though you only agree to one month... They will keep billing you until you actually cancel. The only form of contact you have with this site is through your account settings and if you do the cancellation process in the wrong order you will not be able to go back and cancel e mail notifications from ourtime.com. I was on this site less than an hour and it was horrible because pop-ups interfered with the one contact I started to communicate with. Not only did it time out but before continuing it tried to entice more features for more money... Unbelievable. The worse part... Lol... The chat got smutty in a hurry... Not on my part. The site really looks inviting and pleasant and they really want you to commit to a 6 month run... Oh... Read fine print no refunds... (we shall see about that...) beware... I do appreciate the pervert who informed me about the credit card rape... Guess that explains the bad behavior...
"
The complaint has been investigated and resolved to the customer’s satisfaction.
OurTime, not a member yet, sends me profile names along with a fussy photo, saying this woman is interested in me. The site, when queried, shows no such member. OurTime does this to entice people to sign up, then the money thresher goes into operation. You cannot contact OurTime in any way that will get them to respond to you. Getting to be a member is made easy, getting out and stopping them from more charges to your credit card is VERY difficult. I suggest you find a more reputable dating site. I am remembering all these facts from my becoming a member a year or so ago. I almost fell for it again until the fussy non-existing members that are interested in me showed up, obviously sent by OurTime themselves, a made up member to get me to let them charge money from my CC.
The site has a pop up for $1.00 a month which is a scam. My credit card was charged 81.93 cents when I only agreed for 6 months at $1/monthly. When I called ourtime.com, they told me that it was my error and that they do not have a refund policy. I am now working with my credit card company to et credit and report the scam.
Even when you pay $81.93 you can contact them but you must upgrade to get reply.This company has no refund policy to make higher profits.They screw you over and do not meet what they say they will do Joseph Lake City Fl.
Money scam
I used OurTime.com and subscribed for membership because it was free. Later I found unauthorized charge for $81.93 on my credit card. I don't know why they took my money without permission!
I signed up for the free version and within 1.5 hours I had 10 likes and 3 messages. Of course I would need to upgrade to see the members. You join on a cheap deal and after a month the costs shoot up. I joined at £5 a month but after a month it went upto £44 more then there standard charge. Didn’t notice on time, when I tried to cancel it won’t stop. Many profiles are fake, l g0t scammed by someone from ourtime, fortunately I knew where to report, apexchargeback stepped in and reclaimed my stolen funds fr0m d swindler. When you encounter these romance Sc.am, know where to report. I deleted my ourtime account but despite unsubscribing several times they keep to sending me emails i blocked them and their emails are still getting through every day it's borderline harreme
Here's a money scamming guy from Ourtime that is targeting women. Talks a while saying lots of sweet things and then asks for money for an emergency. Anyone who is scammed call out these scammers info so when people search online for their name or email they will find sites like these reporting scams. Too many people get caught up in the it's too good to be true but I want to believe it anyway trap.
Name he uses to scam women: Kenny Singh
Email: kennysingh112@outlook.com
His pictures stolen from a successsful personal life coach:
https://www.coachbehnam.com/
Kept coming up with excuses why he couldn't talk on the phone, video chat etc.
Those are classic catfish and scammer behaviors.
I got suckered before I could even contact any woman I liked. I was just setting my account up and before I knew it they had already billed my credit card eight times for a total of $248.29. I only became aware of it when my bank emailed asking me to verify the suspicious charges. It was too late and finally got them to close my account but I am afraid they have my credit card number so I am going to get a replacement. There should be class action lawsuit against these [censor]. If not that the feds better start arresting these "internet terrorists" and sending them to "Gitmo".
I signed up for this dating site and was sucked into the premium plan and before that 3 month period ended I was contacted by a couple of people from the site and one of them was trying to get money from me. I did not get sucked into this and stopped using this site. My card was charged again even though I closed my account. Still no refund was or has been recieved. I am out 2 payments and I have deleted my PayPal acct so I cannot be charged again. I should be refunded my charged as they were taken without my permission.
I recently joined OurTime and am finding their site is full of scammers and there are men on the site that I believe are using other males photos and profiles (possibly pulled from Facebook) to scam innocent women. I stupidly fell for one, but cut it off when he requested money. After searching I found he had two Facebook accounts: Kevin Powell Dean & Kevin Craig Dean. His email is kevindean434@gmail.com. I hope someone will find out who this person really is.
My name is Daniel Craven, Ourtime. com renewed my account without my permission and charged my credit card without asking. They need to refund that amount immediately and cancel my account.
I opened a subscription in October 2014. I cancelled it in January 2015 and they kept on charging me every 6 months since. They refuse to give it all back. Thieves plain and simple. Nothing short of theft. Don't be foolish use another dating service.
I just want to share with the world how my mother was scammed out of $300, 000.00! And no that is not a misprint! I am still in shock because I recently uncovered all this information. She was scammed and is currently being scammed by 2 different men on OurTime.com. The 1st man is going by the name of John Robertson and he is posing to be a business man from the US and is working overseas. "John" is actually a scammer from Ghana. "John" scammed my mother out of $275, 000.00. My mother refuses to believe that this is a scam and she is in love with someone else now that she has never met. My mother is currently being scammed by another man on the same site going by the name of James Connie. He has taken her for about $30 or $40, 000.00 to date. My mother is now 3 months behind on her morgage, her cable and internet have been off for months, and her electric was suppose to be shut off on Sept 4th. She really believes that this money is a loan to the man she loves and he is going to repay her and they are going to live happily ever after. My mother is about to lose everything she ever worked for...she already has. I dont know how to stop this and could sure use some helpful advice! There has to be something I can do...I just don't know where to start. Please help. Thank you.
User Name Flyhighyesterday. & johnhargrover
I serious doubt you did with Mystical Tracers they only take referral cases on adoption. James Moore aka Jessie Gomez why do you like to open dummy accounts under this site pretending to be other people? Why do you like bashing Jimmy Alverez in NY? Get a life. And if she was here not legally the Feds would have arrested her. God you guys are so childish as bashing Mystical Tracers and Jimmy Alvarez Investigation out of NY. James Moore you have been caught and all these dummy accounts your opening on this form pretending to be other people don't you know we can traces your IPS address? God your so dumb! Your just pissed because you were turned into the feds for wire fraud the money you took from Jimmy Alvarez. James Moore with your dummy e-mail Folks do your math check it out yourself. "we help" wehelpyou@email.com.
Prove your case then we will judge.
MARIA NICHOEL Espinoza, MARIA AVERYHARDT, MARIA E AVERYHARDT, MARIA SAVANNHA Espinoza's owner of Mystical Tracers Hispanic Research Firm has many AKAs. it look like her real name is MARIA NICHOEL Espinoza but she used Ms Maria Espinoza to scam everyone out of their hard earn money and everyone said she is in the country illegal. BEWARE OF THIS SCAMMER.
I cannot find a way to reach this company aside from emails
I have looking into "Our Time" Dating website over a year ago when they advertised (at one point) join free. "Free Trail for Women"
"Find who's looking for you" I put some info on. Reluctant of another dating website. I did download a picture and for over a year they kept sending me email. I just didn't have the time/ didn't feel like joining after they took my information. Made a free trial offer and then wanted to charge me in the end. These "internet free trial offer" They aren't free! I have had them say things like they won't charge me for 30 days on a lot of product and offers only to find out every month on my credit card statement that one business actually charge me (the moment I hung up the phone) 6 different types of creative fees. If I didn't check my statements every month I would be in trouble! I actually had over $500.00 in different fees from different promotions credited back to my credit card from scams over the last 3 months. Some are subtle others just go large. Especially with this company. "OUR TIME.COM" I finally gave in 9/22/13 and decided to pay them on a months trial. $23.99. It wouldn't allow me to purchase this. First it came back that my zip code didn't match. I really wanted to see almost a 100 emails from people they claimed I had accumulated over the year. So I decided to go larger and take another deal for $83.94 for a year.60% off and only $13.99 a month. It now told me that the name and address didn't match and rejected my brand new credit card. Called the credit card company and they told me my credit line was fine. Go back and try again. It came back again that the information didn't match. I tried 2 more times when it came back rejecting other information. The credit card company told me the last call that they saw they tried to put it through although nothing cleared. I just had to call the company back again after I emailed "Our Time" dating website and they tell me my "CVS" code on the back of my card was incorrect. THE NIGHTMARE BEGINS! I am told by the CAPITAL ONE CREDIT CARD that there is no way to check my "CVS" because they don't have that information. The gentlemen Givan from CAPITAL ONE "OVER SEAS" ( #REQ019 employee i.d. number) He now tells me have you made any purchases yesterday. Being that I was up working all night and it is now wee hours in the morning about 1am. 9/23/13. I said, "I attempted to. Although they couldn't go through due to some error with my credit card. He (GIVAN from CAPITAL ONE OVER SEAS) (I never deal with anyone other than "United States Operators" I never give anyone even my name. Due to the fact. If you do that person/ company even overseas is then paid for it . I as an AMERICAN. First of all don't personally want anyone in ANY COUNTRY having my personal information what so ever. I just graciously tell them" I am sorry" "I just don't do business with anyone out of "MY OWN COUNTRY" (THERE ARE A LOT OF AMERICAN'S THAT DON"T REALIZE THEY CAN DO THIS OR ARE TOO LAZY TO WANT OUR JOBS RETURNED TO THE UNITED STATES!) ("IT MAY TAKE A LITTLE BIT MORE TIME, ALTHOUGH WE MADE THIS MESS AND WE NEED TO BE PATIENT AND FIX IT") At this time in the morning. Most businesses DO NOT leave you an option) Givan tells me that there were many purchases on my brand new credit card. I asked
from what business. He tells me, "that is is the business in question, the one I am having problems with my credit card going through actually had charged my credit card" I AM SURPRISED AFTER THE INTERNET CREDIT CARD information kept telling me "That my CREDIT CARD DID NOT GO THROUGH! THAT IT WAS REJECTED FOR INCORRECT INFORMATION." Okay. So they (OUR TIME DATING WEBSITE) did receive payment. So why CAN I NOT get into my account? So I ask (CAPITAL ONE CUSTOMER SERVICE AGENT) Givan "OVER SEAS" ( #REQ019 employee i.d.#) "tell me everything you see". He starts to go on and rambling off all these charges and "I AM IN AW"! I told him to hang on and let me get a piece of paper. It turns out I am charged $45.96 Not one or two times. A TOTAL OF 10 X - Then another $30.98 2 X Totaling a balance of $521.56. WOW! For a company rejecting all my information. They sure have helped themselves for not allowing my credit card to go through. I went in maybe 4-5 times reentering information they claim didn't match to get the internet service. Although never entered it 12 times for sure! I am very upset at this time wanting to contact the company immediately! (CAPITAL ONE CUSTOMER SERVICE AGENT) Givan "OVER SEAS" ( #REQ019 employee i.d.#) " Gives me a contact # [protected]. The only information they show the Credit Card Company. I tell Givan @ Capital One. Please send all of it to the fraud department and tell them what I told you. Of course they don't answer their lines until hours later. I finally get someone through customer service. After emailing them back on the original message to them that I was having problems and there reply it was my CVS number. I was upset and wanted to tell this rep my story and the first thing out of her mouth is if I raise my voice she will hang up and disconnect me. Now it had been hours since I am informed. I got rest and cooled down. I am upset although I am not yelling what so ever. "The sentence coming out of her mouth" was more like something pre trained from a script. Like a telemarketer calling you that has to follow a "sales pitch" script. It was an expectation from "PREVIOUS AND POSSIBLY ALL CUSTOMER SERVICE CALLS?!" She goes on to tell me my CREDIT CARD COMPANY are a bunch of idiots. That if they looked into it all purchased were returned. VERY COCKY! I asked her if I may be transferred to an AMERICAN OPERATOR. She said, " it was not possible" they don't have AMERICAN OPERATORS! The first time I ever heard a company tell me that in all the time I have made purchases off the internet. The last 10- to 15 years. I asked her, "where is your corporate office or can I have their phone number?" She said. That she was from Dallas Texas although she is now over seas and they can't tell me where their corporate company is for security reasons. I have never heard of this in my life. I asked, "how do I send a complaint to your head quarters/corporate office?" She gave me an office address. People Media P.O. Box 12627 Dallas Texas 75225. "I laughed." I have never been given a P.O. box # for a corporate office either! I said goodbye and called CAPITAL ONE to see what was happening. They returned all my money. The operator I spoke with Jolene. Was very helpful. AMERICAN OPERATOR. She said she had another address she found. People Media P.O. Box 25458 Dallas Texas 25458. I told her, "what did they do? Have one P.O. box number shut down?" That is what that sounds like to me. So now they have a new address. They moved! LOL
Some more phone numbers [protected] and [protected] and [protected] and [protected]. Some of these are complaint numbers she told me. There you go! Here is my experience with this company. The first one of many to come if we as AMERICAN'S don't start taking the time to check things out. If we don't ask about AMERICAN OPERATORS OR CORPORATE LOCATIONS. These "OVER SEAS" nightmares have your up most personal information now. What will they use it for? We are already owing everyone and in dept for the rest of the UNITED STATES Definition of EXISTENCE!
WAKE UP AMERICA!
1
a obsolete : reality as opposed to appearance
b : reality as presented in experience
c (1) : the totality of existent things (2) : a particular being
d : sentient or living being : life
2
a : the state or fact of having being especially independently of human consciousness and as contrasted with nonexistence
b : the manner of being that is common to every mode of being
c : being with respect to a limiting condition or under a particular aspect
3
: actual or present occurrence
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not put your profile on this website. The sold my visa number!
of course it's a weekend. No help. People that work can't get help after work because there is no one to answer calls.
After each activation I have to start all over again by entering a new profile
When you renter all info you also LOSE all correspondence you have with your matches. Let think you have left the service. Of course you don't have same username . This is the worst site I have ever been to.
And to believe I PAID for the crap
I am getting these disgusting immoral Boy friend Needed Ads. I have tried various ways to get these to stop to no avail. I want these Ads to stop!
I'm looking for woman companion. I'm getting a lerussell1 from Cocoa, Fl that appears to be a man.. I need this checked out and taken care of. J Elder
The smart way to deal with dating sites that try to hang additional charges on you or auto-renew is to use a virtual credit card number. That's the ONLY thing I like about having a CITI card. I can generate a number with a specific dollar limit as well as a number with a amount limit and also a time limit [minimum 2 months]. I have caught similar sites making unauthorized charges by using this feature and in ALL instances my money was refunded without a lengthy dispute. It is bad that tthe people Media's support is so crappy. In my case my profile information consisting of at least several hundred words was totally erased TWICE in less than a week and I use a very complex password. They also removed pictures they deemed against their policy although none were of copyrighted material or inappropriate to any other site. OT is a good way to meet mature women or men but it has lots of nonsense you have to put up with. Using a credit card with a dollar limit is a must.
Since Sunday Nov.29, I can't aces the side. I have asked to change my password because my account was hacked. I have sent the email with the provided code, but I have not got any emails back.
SCAM COMPANY - WON'T LET ME LOG INTO MY ACCOUNT TO CANCEL SUBSCRIPTION... I HAD TO CALL MY BANK TO CANCEL MY CREDIT CARD!
People Media
13800 Montfort Drive # 145
Dallas, TX 75240
This is a horrible, I mean HORRIBLE site. First of all, we should not be charged for getting pop up ads on the side screen. They need new tech people to operate this site in a more professional and user friendly manner. This is like the bottom of the barrel. I removed my profile even before my ONE MONTH expired. I could not take it any more. And what happened to the matches? There's no such thing. It's random, and it's as poor as the entire website. SAVE YOUR MONEY AND JOIN MATCH.COM...I'm done with all.
I never actually pd for the site but after meeting someone on my own i deactivated my account. Well apparently they are still using my name because it keeps showing up on an ad for the website. This is causing a problem for me and my guy because he thinks i'm still out there looking. I need to reach these people to make it stop. Any help would be appreciated.
Fake moving company
I’ve got in an online relationship with a man from on OurTime.com and it went so far that he asked if it is possible for him to come to United States and live with me. I said yes and gave him money for moving which he promised to payback. Before that I saw him only on pictures and it was unpleasant surprise when I saw another man on a webcam one day. Straight away I’ve tried to cancel my transaction to this which turned out to be fake moving company but it was impossible. After I’ve tried to threaten them with law enforcement they have disappeared and no one in answering me anymore. Is there a way to track their location and get my money back?
I cancelled my subscription in November, 2023.
The money still came out of my checking account in December 2023, and again in January 2024. I can't even log on to try and get in touch with them. It won't take my ID or password.
I met someone through the app, and haven't needed it since October, 2023.
Kathy Wills
kjw1230@gmail.com
12/07/23
I am an ex-member of OT, trying to acquire a new membership, but both my email addresses and passwords are rejected, What's the problem? Please delete all previous profile, email, and passwords that possibly could still in your database.
Sincerely - Donald A Duve
11/29/23 I am tryine to cancel my subscription that was renewed today, without my permission. Money was taken out of my checking account. I am unable to do this by following their instructions. I even went on their chat site and was sent to an answer site that wanted $5 to answer my question. I want this subscription cancelled and a full refund.
nov 16, 2023 paid for service and have not been able to access any of the site.
refund my monies and cancell the subscription ASAP
Thank you
No being able to verify my account with my new phone number. I've tried to get our time to change my number to my new number but they won't. I have tried over and over again and still can't change to my new number. How do you expect people to sign up.
Drop down Menü that is required wont work.
I went to Ourtime.com
Twice in 48 hours I had complaints from the 2 different men I was talking to...said my profile just poof disappeared! I was in the middle of a conversation upon both occasions & kept typing when I realized they weren't responding anymore. I could see their profiles still but they could NOT see me nor text me anymore!
What a waste!
I joined the site yesterdayand when I search the pictures of the ladies appear but then the screen freezes and I am unable to send or receive messages or even see the remainder of the statement from a lady
The side bar is stopped and cannot be dragged down
Thank you
Allan Ryder
I cannot access my account help? Same with senior black people meet and our time
What is going on?
dominic uzzo
oklahoma
ID: Life
I was trying to cancel my subscription to this dating service. When I accessed my account settings, I received an error response that "access to accounts setting is not available." I waited the next day and received the same response. I want my subscription canceled immediately.
Overview of OurTime.com complaint handling
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OurTime.com Contacts
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OurTime.com emailsactivities@ourtime.co.uk100%Confidence score: 100%Support
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OurTime.com address6th Floor, 55 Strand, London, England, Greater London, WC2N5LR, United Kingdom
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OurTime.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all OurTime.com contacts
Most discussed OurTime.com complaints
Money scamRecent comments about OurTime.com company
Ourtime, unable to log on or open the app after having paid for a subscription


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Thought I was on free time, according to ad for Ourtime, when charges were made. Trying to work site, individual preferences for mate were not honored. Messages sent were not received. Could never communicate with others as intended. Complaint to administration of site were not acknowledged or corrected.
PETPEOPLEMEET.com or OURTIME.COM is impossible to unsubscribe from it seems. It is possible to unsubscribe from the emails but not the payment. I need help on this. All of us can contact the FBI by way of googling FBI TIPS AND PUBLIC LEADS. but that wont help. How do we UNSUBSCRIBE from these lechers?
i have a site, user name damoshure1957. my site has 162 messages. ourtime has changed my site to hotdamoshure1957. i can no longer get into my site. i am not hotdamoshure1957.send response to damoshure1957@yahoo.com.
you are giving me the run a round you make no sence as my pass word is true my email is true if you do not think they are i will cancel payment next time i go to our time and you have loged me out i will cancel thank for your time
you keep loging me of for no reason
Thanks for the info. Will avoid this site, .
I did not authorize ourtime.com to renew my membership beyond 1 month which is what I signed up for. I am quite angry there have again used my card to deduct their fees. On there website, and their parent website, there is no way to contact them. What a friggin scam.
Ask Paul Vance. He's an expert on this subject.