Menu
Write a review
File a complaint
Orleans Boat World & Sports Profile

Orleans Boat World & Sports

www.orleansboatworld.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Orleans Boat World & Sports I purchased a 2018 model LX185 with a high-output 115HP outboard from Orleans Boat World & Sports in May

I purchased a 2018 model LX185 with a high-output 115HP outboard from Orleans Boat World & Sports in May . It was my first new boat and I did some research before buying it. I chose these two 'premium' brands. I picked a floor model that was slightly discounted and was told to come back in a week to pick it up. When I went to get the boat, it was a completely different boat. They said it was the one I chose and if I wanted to change it, I had to buy another one. The trailer they gave me also had the wrong 'pin' arrangement, even though I asked them what electronic equipment I needed to install. I took the boat to my lake (200 kms away) and used it for about a month when the outboard started to malfunction. I called the marina, but they said there was nothing they could do and I had to bring it in. I called the outboard manufacturer and they gave me a local marina who could fix it and maintain the warranty. The mechanic said the boat was not 'prepared or set up correctly'. When I called the marina, they refused to speak to the mechanic. After another month, the motor started to have issues again. I tried to get OBW to explain, but they just said 'sorry, sometimes this happens'. I did the winterization myself and it helped a little. At the end of the season, I had winter storage with OBW and asked them to do a full diagnostic of the motor. They found issues with the motor and said they fixed it. I mentioned the 'air in lines' issue, but they said it was not a problem. Next spring/summer, after about 2 weeks of use, the 'air in lines' issue kept happening. I emailed and called the owner of the business for an explanation and asked for a replacement outboard. They said there was nothing they could do. What should I do next?

Read full complaint
Hide full review

Orleans Boat World & Sports Reviews and Complaints

Looks like Orleans Boat World & Sports has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Overview of Orleans Boat World & Sports complaint handling

Orleans Boat World & Sports reviews first appeared on Complaints Board on Jun 24, 2023. The latest review I purchased a 2018 model LX185 with a high-output 115HP outboard from Orleans Boat World & Sports in May 2018 was posted on Jun 24, 2023. Orleans Boat World & Sports has an average consumer rating of 1 stars from 1 reviews. Orleans Boat World & Sports has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Orleans Boat World & Sports Contacts

  2. Orleans Boat World & Sports phone numbers
    Click up if you have successfully reached Orleans Boat World & Sports by calling +1 (613) 830-7576 phone number 0 0 users reported that they have successfully reached Orleans Boat World & Sports by calling +1 (613) 830-7576 phone number Click down if you have unsuccessfully reached Orleans Boat World & Sports by calling +1 (613) 830-7576 phone number 0 0 users reported that they have UNsuccessfully reached Orleans Boat World & Sports by calling +1 (613) 830-7576 phone number
  3. Orleans Boat World & Sports address
    701 Taylor Creek Drive, Orleans, Ontario, K4A 0Z9, Canada
  4. Orleans Boat World & Sports social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 26, 2025
Orleans Boat World & Sports Category
Orleans Boat World & Sports is ranked 23 among 26 companies in the Boats and Watercraft category