I purchased and RV from Optimum RV on 04/26/2025 and cancelled the sale of the RV on 04/27/2025 because our financial situation changed. I spoke with Diane at Optimum RV and she agreed to cancel the purchase and offered to tear up my check. No deposit or down payment was made. I spoke with Doug Kidd at Optimum RV who told me he would take care of the cancellation. Although Optimum agreed to cancel the purchase, they submitted a loan application anyway and had the loan funded. I never signed any final loan disclosures, and I never inspected or took delivery of the RV. Now there is a loan with Alliant Credit Union on an RV that I never took delivery of. I request your assistance in resolving this issue and cancelling this loan. Optimum RV agreed to cancel the purchase on April 27, 2025. This is a kind of fraud since they never delivered the RV to me and I never signed any final loan paperwork.
Desired outcome: Cancel the sale as agreed and cancel the loan that was initiated without my authorization.
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