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CB Vehicle Research and Reviews OnStar Complaints #42-61
OnStar

OnStar review: complaint

N
Author of the review
6:18 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been an Onstar customer since 2011 and have truly appreciated the services offered. In fact when my husband bought is 2018 Chevy Silverado a year and half ago I insisted he get it. At that time we had it on his truck and on my car. We were running two separate accounts at that time. I sold my car so I stopped my Onstar a few months back. Finally bought my new car, a Chevy Cruze, and went to set up my free trial on the new car. They took all of my info and said I was set. Next thing we know they cancelled my husband's service. Never mentioned his truck when I set up mine. Never had any intention of cancelling his service. We have been trying to get this fixed for over a week. They set up and cancelled his service three times and my service still isn't set up. This is ridiculous!

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  1. OnStar Contacts

  2. OnStar phone numbers
    1800 800 001
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    79%
    Confidence score
    Ireland
    +1 (800) 083-4994
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    Mexico
    +1 (888) 466-7827
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    USA and Canada
    +44 345 111 7711
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    100%
    Confidence score
    United Kingdom
    +353 14 073 388
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    100%
    Confidence score
    Ireland
    +43 125 1191 9394
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    100%
    Confidence score
    Austria
    +32 34 506 329
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    100%
    Confidence score
    Belgium
    +33 648 605 659
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    100%
    Confidence score
    France
    +49 800 724 2393
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    100%
    Confidence score
    Germany
    +352 80 085 094
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    100%
    Confidence score
    Luxembourg
    +31 206 545 751
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    100%
    Confidence score
    Netherlands
    +351 800 784 582
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    100%
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    Portugal
    +34 910 507 373
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    100%
    Confidence score
    Spain
    +41 800 002 117
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    100%
    Confidence score
    Switzerland
    +86 400 820 1188
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    100%
    Confidence score
    China
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  4. OnStar address
    PO Box 1027, Warren, Michigan, 48090-1027, United States
  5. OnStar social media
  6. Olivia
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    May 18, 2026
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Most discussed complaints

a rip off; does not work as promised!
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