OnStar reviews and complaints 1
View all 76 complaintsOnStar - complaint
I have been an Onstar customer since 2011 and have truly appreciated the services offered. In fact when my husband bought is 2018 Chevy Silverado a year and half ago I insisted he get it. At that time we had it on his truck and on my car. We were running two separate accounts at that time. I sold my car so I stopped my Onstar a few months back. Finally bought my new car, a Chevy Cruze, and went to set up my free trial on the new car. They took all of my info and said I was set. Next thing we know they cancelled my husband's service. Never mentioned his truck when I set up mine. Never had any intention of cancelling his service. We have been trying to get this fixed for over a week. They set up and cancelled his service three times and my service still isn't set up. This is ridiculous!
Latest OnStar Reviews
Data services Company error and refusal to refund Unauthorized credit card charges The whole service sucks Onstar GuardianGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!