Edmunds.com’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of car shoppers are dissatisfied with research and buying experience.
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Disappointing Experience: Edmunds.com's Slow and Unresponsive Site
Yo, so I was trying to check out some prices for a new whip on Edmunds.com and let me tell you, that site was slower than a snail on a hot day. I was getting so frustrated because I couldn't find what I was looking for and the site was just not responding. I mean, come on, I ain't got all day to be waiting around for a website to load.
Honestly, I don't think I'll be going back to Edmunds.com anytime soon. Ain't nobody got time for that kind of nonsense. I'd rather just go to a dealership and get the info I need straight from the source.
Overall, I was pretty disappointed with my experience on Edmunds.com. The site was just too slow and unresponsive for my liking. I think they need to step up their game if they want to keep people coming back. Ain't nobody got time for a website that can't keep up with the times.
Disappointing Changes: Edmunds.com Now Overrun with Ads and Pop-Ups
edmunds.com is a website that I used to like 4 years ago, but now it's just terrible. There are so many ads, pop-ups, and spam that it's hard to even use the site. It's really frustrating when you're trying to find information about a car and you have to deal with all of these distractions. The site crashes a lot and there are always scripts running in the background that slow everything down. It's just not worth it anymore. I wish they would go back to the way things were before.
False Advertising: My Disappointing Experience with Edmunds.com's 'Edmunds Deal'
I recently tried out edmunds.com to snag the "Edmunds Deal" on a car lease. The advertised price was a sweet $325 per month. However, when I reached out to the dealer, they hit me with a price of $389 per month! What gives, Edmunds?
I was pretty disappointed that Edmunds didn't seem to stand behind their own deal. It felt like a total scam. And to top it off, the dealers were probably laughing all the way to the bank with their inflated prices.
Overall, I'm not too impressed with Edmunds.com. It seems like they're just trying to lure people in with false promises. I'll be looking elsewhere for my car shopping needs.
Is Edmunds.com Legit?
Edmunds.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Edmunds.com has registered the domain name for edmunds.com for more than one year, which may indicate stability and longevity.
Edmunds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Edmunds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Edmunds.com you are considering visiting, which is associated with Edmunds.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Edmunds.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Edmunds.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Edmunds.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Edmunds.com: Helpful for Car Info, but Beware of Dealer Prices
Edmunds.com is a website that can give you some good information about cars. But, you gotta be careful when you use it to find prices. The dealers on there might not give you the real price. They might say one thing on Edmunds, but then when you go to the dealership, they'll tell you a different price. That's not cool.
So, if you're looking for info about cars, Edmunds can be helpful. They got reviews, specs, and all that stuff. But if you're trying to find the best price, you might wanna look somewhere else.
And here's the thing, even if you do find a price on Edmunds, you gotta be a good negotiator to get that price. If you're not, you might end up paying more than you should. So, be careful out there.
Overall, Edmunds.com can be a useful tool if you're looking for information about cars. But, if you're trying to find the best price, you might wanna look somewhere else. And even if you do find a good price on there, make sure you're ready to negotiate.
Disappointing Experience with Edmunds.com: Frustrating API and Unhelpful Help Desk
Edmunds.com is a website that I recently tried to use to get some information about cars. Unfortunately, my experience was not a good one. I spent a lot of time trying to input my email address into the API, but it just wouldn't recognize it. I was really frustrated because I had already gone through all the steps to get the car info I needed. I decided to contact the help desk for assistance, but that was also a waste of time. The person I spoke to suggested that I use a different email address, which was really annoying because that was the only email address I use. I mean, seriously, why can't they just fix their stupid API? I use my email address on every other website without any problems. Overall, my experience with Edmunds.com was a terrible waste of time.
Buyer Beware: Edmunds.com Falls Short in Saving Time and Money
Edmunds.com ain't worth your time if you think it's gonna save you some time. Some dealers are sneaky and won't tell you the real price until the last minute. They'll hit you with an extra $2000 for some dealer add-ons and if you don't want 'em, your price is gonna be different. My old man and I wasted a whole afternoon tryna figure this out.
Disappointing Experience with Edmunds.com: A Total Scam for Car Buyers
I gotta say, I was pretty disappointed with Edmunds.com. I heard they would send my info to a bunch of dealers so they could compete for my business and give me the best price. But man, was I wrong. It was a total scam. Instead of getting a good deal, all the dealers just contacted me and wanted me to come in for a visit. Like, duh, I already told them I was interested online. It was a total waste of time and ruined my ability to negotiate with them.
And to make matters worse, none of the dealers offered me a low price. They were all way too high, or just trying to get me to come in so they could pressure me into buying something. It was so frustrating. I thought Edmunds.com was supposed to help me, but it just gave the dealers an advantage.
Overall, I wouldn't recommend using Edmunds.com if you're looking for a good deal on a car. It's just not worth it.
Edmunds.com Review: Frustrating Experience and Sitejabber's Real Talk
Yo, so I was checking out Edmunds.com to see how much my car is worth and everything was cool until the end. I hit the button to get my car's value and the screen just went back to the beginning like I never did anything. So frustrating, man. But then I went on this site called sitejabber and saw that a lot of people don't like Edmunds either. So at least I know it's not just me being unlucky.
Shoutout to sitejabber for keeping it real and letting people know what's up. I'm definitely gonna tell my friends about this site so they don't have to deal with the same crap I did.
Edmunds.com Review: Overwhelming Ads, Sketchy Dealers, and Broken Promises
I gotta say, I did find my car on Edmunds.com, but dang, there were so many ads poppin' up all over the place. It was kinda overwhelming, ya know? And then when I finally found a dealer I thought was legit, turns out they were pretty sketchy. Not cool, man.
But the real kicker was when the site promised me a sweet deal with a $200 gas card promotion. I was stoked, but then I was a little late accepting the offer and they wouldn't honor it. What the heck, Edmunds? I dropped $14,000 cash on my car and you can't even give me a measly $200 gas card? That's just plain dumb.
Honestly, I don't really care about the gas card itself, it's more about the principle of the thing. If they can't follow through on a simple promotion, how can I trust them with something as big as buying a car? I wouldn't recommend shopping on Edmunds.com, folks. Save yourself the hassle and find a different site. Trust me, you'll thank me later.
Disappointing Experience at Edmunds: Vehicle Failed Inspection for Test Drive
So, I was thinking about buying the Encore and I made an appointment for a test drive at Edmunds.com. I thought that the appointment was based on the vehicle passing inspection, but when I got there, I was told that the vehicle didn't pass inspection. I was pretty disappointed because I was really looking forward to test driving it. I had even received multiple emails and texts from the dealership, but they never mentioned that the vehicle had failed inspection. It turns out that the vehicle came from another dealer, which is probably why they didn't know about the inspection.
My family and I have used a Buick dealership in Florida before and we never had this kind of problem with communication. It's really frustrating when you make an appointment and then find out that the vehicle isn't even available. I wouldn't recommend Edmunds dealership to anyone who is looking to buy a car. It's just not worth the hassle.
Overview of Edmunds.com complaint handling
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Edmunds.com Contacts
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Edmunds.com phone numbers+1 (310) 309-4900+1 (310) 309-4900Click up if you have successfully reached Edmunds.com by calling +1 (310) 309-4900 phone number 0 0 users reported that they have successfully reached Edmunds.com by calling +1 (310) 309-4900 phone number Click down if you have unsuccessfully reached Edmunds.com by calling +1 (310) 309-4900 phone number 0 0 users reported that they have UNsuccessfully reached Edmunds.com by calling +1 (310) 309-4900 phone numberCorporate Communications+1 (310) 309-6336+1 (310) 309-6336Click up if you have successfully reached Edmunds.com by calling +1 (310) 309-6336 phone number 0 0 users reported that they have successfully reached Edmunds.com by calling +1 (310) 309-6336 phone number Click down if you have unsuccessfully reached Edmunds.com by calling +1 (310) 309-6336 phone number 0 0 users reported that they have UNsuccessfully reached Edmunds.com by calling +1 (310) 309-6336 phone numberCPO
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Edmunds.com emailstjames@edmunds.com98%Confidence score: 98%Communicationmpaul@edmunds.com97%Confidence score: 97%ccparequests@edmunds.com97%Confidence score: 97%ncarriere@edmunds.com97%Confidence score: 97%pr@edmunds.com97%Confidence score: 97%Communication
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Edmunds.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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