Menu
Write a review
File a complaint
Oncor

Oncor review: Electric

V
Author of the review
6:44 pm UTC

I live at 2016 Meadowcreek drive and every time there's a power outage via weather or accidental my area always take the longest. Do we need an upgrade with the power system since it's an older area. Today we have been out of power since midnight. We didn't get power until 4:40pm my house was at 39 degrees when the power came on. The power stayed on an hour and went back off.

Desired outcome: Better service. Why is east Plano treated differently than west Plano Texas

0 comments
Add a comment

More Oncor reviews & complaints

Oncor - attempted to gain access into home 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - retaliation by employee 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - power outage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - poor customer service/lying to customers 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - new meter defective. oncor refuses to fix it 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - poor service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Oncor reviews and complaints
  1. Oncor Contacts

  2. Oncor phone numbers
    Click up if you have successfully reached Oncor by calling +1 (888) 313-4747 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 313-4747 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 313-4747 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 313-4747 phone number
    Power Outages (24/7
    Click up if you have successfully reached Oncor by calling +1 (888) 313-6862 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 313-6862 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 313-6862 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 313-6862 phone number
    Service Requests / General Inquiries
    Click up if you have successfully reached Oncor by calling +1 (888) 875-6279 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 875-6279 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 875-6279 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 875-6279 phone number
    Ask Oncor
    Click up if you have successfully reached Oncor by calling +1 (214) 486-2000 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (214) 486-2000 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (214) 486-2000 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (214) 486-2000 phone number
    Corporate Office
    Click up if you have successfully reached Oncor by calling +1 (866) 797-4839 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (866) 797-4839 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (866) 797-4839 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (866) 797-4839 phone number
    Choose A Retailer
    More phone numbers
  3. Oncor emails
  4. Oncor address
    1616 Woodall Rogers Freeway, Suite 6C-006, Dallas, Texas, 75202, United States
  5. Oncor social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all Oncor contacts