Olshan Foundation Repair — bogus repair/warranty
We own an antebellum home, Ash Point Plantation, built in 1880, located in northeast Louisiana near Shreveport. The home is on the National Historical Register and historical information is on file in the Bossier City Historical Library. My husband grew up here and the family sold the home in the 1970’s. Upon his retirement we purchased the home in 1999 and began some renovations. Two years after completing the updates a storm blew down a 100 year old water oak which fell on the front of the home. Being built on pier and beam the home’s foundation was shifted and it became necessary to level and stabilize the home. Jan. 2003 we hired Olshan Foundation Repair. Nick Meador signed the papers for Olshan that promised to level and stabilize the home with their cable lock lifetime warranty. In the two years to follow we endured living in an environment of constant construction. A new porch was built, interior/exterior painting sheetrock repair, masonry repair, trim work, new bathrooms, tile work, floors refinished, new duct work, plumbing, electrical were all repaired or replaced. Our insurance company paid most of the cost. One year later the home showed movement. The $90, 000.00 we spent on the home was being undone. The Olshan company came out a dozen times only to make the foundation worse. Cracks in walls, bowed siding on the outside began appearing, doors uneven, windows uneven, etc. The final time they came out we had spoken with the company owner and Vice Pres. of the office responsible for our repairs. We were told to find an engineer to make a report suggesting how to stabilize our home. Upon receiving the engineer report Olshan would take it under consideration. Four different engineers were called and none of them wanted to get involved with Olshan.
As of today’s date we have located an engineer and foundation repair company to look at our home. They said it was the worse foundation damage they had ever seen. The engineer is completing a report as of this letter. We have not received an estimate of cost yet.
We recently experienced a sudden shaking of the 3800 sq. ft. home two weeks ago. It startled us so that we began looking in each room to see if anything had fallen. The original fireplace in the living room has to come out immediately because it is about to collapse. The chimney is no longer attached to the stack. The mantel is away from the brick and the sheetrock covering the chimney is leaning. The mason estimates $5000.00 to remove the entire fireplace/chimney and $10, 000.00 to replace it with a brick one. The fireplace in the dining room will need some repairs but at this time doesn’t look unstable. The completely new/replaced front porch is coming away from the home and not supporting the roof properly. The original floors to the home are rolling, doors do not close, cracks are everywhere, the floor has separated from the baseboards leaving 3 inch openings exposing the ground in the worse areas, copper plumbing is being pinched, electrical wires are compromised and some parts of the home are no longer being supported by anything. The kitchen and bathrooms have tile damage. New vanities and toilets are leaning to one side. Bathtubs do not drain properly and toilets flush poorly. Our once beautiful home is literally falling down around us. I was unable to attach pictures for you to view but could send to you as an email attch.
Thank you for your time,
Michael and Cynthia Wardell
Ash Point Plantation