I applied old navy card about a month ago. So, I went there earlier this afternoon, I was excited to see all the new spring clothes so I got shirt, pair of socks, and earrings. I went up to cashier, I gave her $5.00 coupon, she stated she need the old navy card, and I told her I left it at home. I was going to use my debit card. She said she cannot use coupon unless I need the old navy card. It had happened before. I was so mad so I left the store. I will never go back to Old Navy. I will spead the words to other people, my family, friends, and co workers.