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Oklahoma Natural Gas

Oklahoma Natural Gas review: Service

M
Author of the review
10:23 am UTC

This is a horrible heartless company with absolutely no compassion and the most uncaring and rude customer service representatives I've ever dealt with. I paid my bill just two hours after it was shutoff (without warning) two days ago. It was 31 degrees last night and I have no heat no hot water. They don't care. I've called 6 times and spoke to supervisor. It's appointment only but they won't give you a time so you have to wait at home the entire day waiting for them to get to you. It takes 2 minutes to do what the technicians do and they can't reinstate service for 2 days? Is no one over seeing this company at all? They take advantage of the fact that their the only gas option people have and don't value professional integrity apparently.

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    100%
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    Emergency Service Only
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    P.O. Box 219296, Kansas City, Missouri, 64121-9296, United States
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    Jun 01, 2026
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Oklahoma Natural Gas Category
Oklahoma Natural Gas is ranked 6 among 40 companies in the Energy and Utilities category