Oklahoma Natural Gas review: Billing

Our family has filed multiple disputes against Oklahoma Natural Gas Company in Oklahoma City, Oklahoma with Credit Karma and the BBB, also in email and a phone call to them directly.

They claim we owe them money at a former residence though we contacted them a week before we moved to have service disconnected. They are arguing we did not contact them and they will not work with us to remove the current balance.

We have proof of the move in date of our current residence and also proof from the other utility companies that we terminated our service with them.

Why would we terminate service with the other utilities, but not Oklahoma Natural Gas Company? It makes no sense.