Office Star Products’s earns a 5.0-star rating from 0 reviews and 3 complaints, showing that the majority of office furniture buyers are exceptionally satisfied with their purchases.
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I am writing this complaint to officestar.net
I am writing this complaint to officestar.net. I have spent several days trying to get a replacement parts warranty on my office star chair. all emails are being sent back not delivered and no one is answering the phone at the company I am looking for replacement parts on my chair that has a lifetime warranty please advise
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing about a recent order with a damaged item
I am writing about a recent order. The Caldwell Storage Ottoman I purchased was damaged upon arrival. Despite full payment and multiple attempts to contact customer service, including emails and calls, I've received no resolution. The Fair Credit Billing Act mandates a refund or replacement for undelivered value. I demand a full refund or a new ottoman to be sent immediately.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a desk through furniture retailer HOM Furniture on 11/28, and Office Star Products is the manufacturer
I purchased a desk through furniture retailer HOM Furniture on 11/28, and Office Star Products is the manufacturer. One of the parts, a strip of LED lights, that came with the desk was damaged on arrival. All replacement requests and needs were to be addressed to Office Star Products' Parts Department directly, and as such, I first did so on 11/30. I called their parts department number directly, and was then told to email the parts department email, which I did so. After my initial email, I didn't receive a response for nearly a month (1/4), which I then resent a second email follow-up. I received a response from a *** on 1/5 asking for some supplementary info, which I immediately provided. He said that my replacement wouldn't ship until the end of January. I gave them a few weeks until the end of February before checking in again to find out that *** is no longer with the company, and I emailed them another time and have not received a response since.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Office Star Products Legit?
Office Star Products earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Office Star Products. The company provides a physical address, 3 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Office Star Products resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Office Star Products has registered the domain name for officestar.net for more than one year, which may indicate stability and longevity.
Officestar.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Officestar.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Officestar.net you are considering visiting, which is associated with Office Star Products, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Office Star Products have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Officestar.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The officestar.net may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Office Star Products. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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