not working properly
I received the nutribullet for christmas and don't have the receipt so am unable to return to the company for repairs. However, I want others to know that I am very disappointed that this product has lasted less than a month. At first I was very pleased with the results. Now it is becoming increasingly difficult to use, the motor keeps running when the cup is taken out of the base and I can detect a burnt odour after using the machine.
I will not recommend to anyone else!
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service refund line
I ordered the nutribullet along with extra attachments, needless to say I didn't need the extra attachments. The invoice states to call [protected] for refund. I've been calling this number for 2 wks now and no-one answers. It just has a standard recording of maintenance update. I called the number where you place orders inquiring about the problem with the refund customer svc dept and she stated it's only a couple of people that work from their home that answers that line. She also stated they (ordering dept) receives millions of complaint calls regarding this same issue on a regular basis. I have just sent an email received an auto reply with an "anna repalla, customer service rep" name at the bottom stating within 5-7 days I should hear back. This is the saddest and worst customer svc I have ever experienced. I'm like the rest of you all... Stay away from nutribullet once they get your money the heck with ya!
The complaint has been investigated and resolved to the customer’s satisfaction.
At the present time there are 1, 990, 104 complaint against Nutribullet from consumer fraud, , unauthorized transactions, defective equipment ect .We could launch a group law suit and put these thieves out of business [protected] Randolph Rogers [protected]
Do yourself a favor and get a new debt. Card or credit card from your bank so they can not keep charging your card for things you did not order..they even sent me an order form as if I didn't remeber what I ordered
I ordered 2 nutribullet and two month later they started charging my card for superfood supplements that I never received and never ordered when I emailed them ..they replied as if I am obligated to buy the product.. They are not taking no I do not want it for an answer! So I got a new debt. Card.. And they still trying to bill the old one.
Same situation charged my credit card for other items I did not order or receive
I CONQUER TERRIBLE CUSTOMER SERVICE. WISH ID NEVER HAD ORDERED.
Why? I love my nutribullet.
broken item
I ordered an item from nutibullet and they sent me broken item. I can’t get money back and they don’t want to pay for the repair. I told them hundred times that the product I received was already broken but they told that I broke it myself. What should I do?
I had bought my Nuribullet from Boscovs and had it for a year with no problems. Tried to use it over the weekend and it stopped working. Very disappointed
suckered to get healthy
I order the nutribullet [protected] off a tv commercial. I received the package and additional superboost weight lost supplement that can be returned with no hassle within a thirty day trail period. I am pleased with the supplement and wanted to return it, but you have to have an authorized number to include in the return in order to get credited from my credit card. I’ve attempted to get this number but to no avail the customer service number is a hoax [protected], when calling the number rings once and immediately goes to a busy signal 24/7. So i’m left to believe it is a scam to keep charging the customers credit card.
bearing(s) rusty toxic discharge is not only unappealing and unhealthy as well as disturbing. The inferior inner workings of the blade bearing(s) will eventually rust and leakage into your smoothie will result. Invest in something with stainless steel bearings and avoid all together.
I have had the nutribullet for less than a year and now it's not working it's not switching on. I feel let down after paying so much for it . Yet it says 4 years warranty and it stops working in less than a year. Can i have a replacement.
Ordered my Nutribullet and used it three times before it stopped working. I have been calling the [protected] and all I receive is a constant busy signal. I know this has to be the right number because if I call at midnight, for example, an answering machine provides me with a message informing me of the hours of operation for Nutribullet. WHAT A RIP OFF!
Unauthorized billing
I am writing to warn people not to buy the Magic Bullet. I bought 4 of them for Christmas presents the year before (2004). Just this past Christmas (2005)the cheap plastic wheel broke. The blades inside my mixer would not spin.
I called the company and asked for a replacement of the wheel and was told this was not available, BUT I could buy a replacement bottom for $39.99. This is the biggest ripoff of all times. The set only cost me $59.99. Why aren't these spindles made with good USA steel? Which would make more sense to use because it would be sturdy. But if this were done, the CEO's wouldn't become millionaires. Most companies today make cheap products with cheap labor. What do they care that the product won't last. They'll be making their millions.
I'm not saying the product wasn't good. I loved it, when it worked. Was great for me. I could make single meals fast. It just angers me that they won't produce a $5.00 replacement piece as opposed to paying $39.99.
My daughter has informed me that her's too broke. Until they make the product more durable, I wouldn't buy another set. Don't waste your money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Order #NB510351
shipped to: Alejandro Rosales, 363 Richland Ave 372, Athens OH 45071
Transaction ID: 5WW728108A231202y
Transaction date: December 31, 2023
My email: fjrosales12@gmail.com
Never received a tracking number or the package
Ordered magic bullet from their website. While ordering you are offered a free 30 day energy boost supplement all I had to pay was separate shipping & handling. Three weeks later I begin to receive threatening emails stating that I owe an additional $29.99. Homeland Housewares automatically ships the free 30 day trial and an additional subscription 30 day supply of this energy boost. You have 30 days to return the additional supply back so that you are not charged, however you must pay for shipping the unwanted product back to them. Nothing is Free! This is a horrible scam.
I bought the Magic Bullet in 2010. Worked okay for only some things. I first used it to make an omelet. It leaked. Cheese; kept getting stuck. Onion; It did not chop it. It pretty much juiced it. Either I'm doing something wrong or this product does not work like it did in the commercial. The only good that has come out of this product was making chocolate mousse and mixed drinks. It still takes up space with all those extra pieces that come with it. I would say the Magic Bullet is not so magic like the company says.
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I am a disabled blind person, I am very disappointed at Nutribullet, I bought 2 Nutribullets, both are broken, I called 3 months ago, and also last month, no one replied, They sold a 4 year insurance covegage to me, no one answers the phone calls, and if they do they hang up right away, I paid this product in full via monthly bank, they did deliver the service they preach on their websites and catalogs. Do not buy antthing from this company, these people are scammers.
I haven't even received mine yet and I am already disappointed. ordered it tonight, totally regret this as I should have done some more research first and think carefully. The website that i bought it on is called the official nutri bullet uk. not sure if website is real now as i didn't get any confirmation email and money have already been taken out my account. And they say in their T&C that I own the product ones full payment had been made. I want to cancel my order now but I checked out as guest. They took that money out way too quick and it seems a bit suspicious. I ordered two. i am so scared. I work hard for my money why can't these people do the same and stop scamming? It's very unfair.
Well guys...after a few months the NB bearings have seized, and the motor is burnt out. Wouldn't you know it the NB company says "Oh, no, you have a counterfeit unit, we cannot warranty that". Well ofcourse, there's no way a genuine unit would fail...right? err... right? so it HAS to be counterfeit.
Hole was created in he mug and it might have fallen into the food which was accidentally processed in it. Its model MH1001. Date of incident 11/24/2015. Request a refund
got one for xmas used 2 times switch broke... my wife took back to where she got it, gave her another one, used 3 times now switch sticks ... u would think that they would test these things before they put them on the market.. switch is plastic what do you think is going to happen... product very cheaply made... on info commercial the man talked about a lot of things, but he left out the most important thing of all... RELIABILITY... now we know why ...because there is none ...thanks china
The blending cups draw liquid down into the machine casing. It is impossible to clean, attracts fruit flies, and is disgusting.
I bought the Nutri Bullet because I loved my old Magic Bullet. The PRODUCT is great but their sales promotion is a TOTAL RIP OFF! I Ordered my Nutribullet August 5 & it arrived 10 days later--along with the Boost Supplement. I was billed for the next payment of $19.99 plus the Boost on Sept. 5--the day the order was placed--not the date of delivery. I kept trying to call Nutribullet & got nothing but busy signals & didn't want to return the Boost until I cleared up the mess. You never reach a person--just a recording saying they'll call you back. I eventually connected with a person who had called me back only to discover that they had taken ANOTHER $61.97 out of my account for more Boost and another payment ! So besides my original $19.99 they've taken $111.95 out of my account within 30 days of receiving the Nutribullet ! STAY WASY FROM NURTIBULLET !
I am not happy with Nutribullet's customer service. I purchased mine from Costco in April/May 2014. After two months of use (I use it daily) the underside of the blade started leaking grease and continued to do that until last week when the veggie liquid from the mixer leaked through into the grease. I called them 12 times over two days without an answer so I returned it back to Costco for a replacement. I sent them an email on 12/16/14 and will wait to hear their response. I love the product but completely dislike their lack of phone support and IF this new unit becomes defective, I’ll follow up here again.
Nice to see a place where we can vent. Thanks.
Wish the USA seller told me i need a Voltage Converter for it to be used in Australia . So off to WallCann and bought this 8ZED ST-1500 . Perfecto now.
I have only used mine a few times and really like it. I am concerned though because last nite on TV they said that the blade was hazardous and chards of the metal could get into whatever you are mixing! I was checking for a recall when I found this site. I wish I had read all the comments before the purchase. For the lady looking for a new blade, I received a pamphlet with mine showing that you could purchase extra blades at any time so what is customer svc talking about when they tell you they are not available. We all work hard for our money and this just aggravates me so much when a company does stuff like this. Swanz shoes ripped me off last year, took my money and left town...how are companies allowed to get away with stuff. It seems this country has a law for everything but then consumers have little recourse in instances such as this! I have filed complaints, called the BBB, Atty General, Consumer Complaint...they still stole my money so what good did all that filing do me?