The complaint has been investigated and
resolved to the customer's satisfactionResolved NTTA — charged for someone else's vehicle
resolved to the customer's satisfaction
I traded in my vehicle and purchased a new one in December 2010. I took my tolltag out of the old car and put it in my new car. In March I began receiving zipcash invoices, which is for people without a tolltag. I went online to change the license plate associated with my account, and was surprised to see that tolls had been charged on my account, triggered by my old license plate, despite the fact that the tolltag was not in the old vehicle. When I asked NTTA to remove the charges, I was told I was responsible (for a vehicle I didn't own) because I failed to change the information on my account. So NTTA has charged me for two vehicles on one account at the same time, despite their claims that only one vehicle can be associated with an account. I will be contacting legal help to try and generate a class action lawsuit for this. Oh, and the amount charged to my account? About $11. Would have been so much easier, and cheaper, for NTTA to do the right thing from the start.