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CB Treatment Centers Novant Health Complaints #2-21
Novant Health

Novant Health review: Billing nightmare

B
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3:03 pm UTC
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I was overcharged $20 for a procedure in June 2026. I've contacted Novant billing and spoken to a person three times since July and have sent two messages through the My Chart portal. No such luck getting refunded the $20, but yet they keep sending me billing notices that I owe $20 for a procedure in August. All I'm asking for is a competent human being to respond to My Chart messages or to handle the phone call instead of just telling me that they have to forward the message on.

Recommendation: Don't pay ANY bill they send you until you're positive insurance has paid all amounts that they're going to pay. You'll NEVER see the money back from an overpayment.

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  1. Novant Health Contacts

  2. Novant Health phone numbers
    +1 (704) 384-4000
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    +1 (704) 210-6908
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    +1 (704) 384-3909
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    +1 (919) 345-5344
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  3. Novant Health address
    200 Hawthorne Ln, Charlotte, North Carolina, 28204-2515, United States
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  5. Stan
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    Sep 30, 2026
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Novant Health Category
Novant Health is ranked 1 among 2 companies in the Treatment Centers category
#01 Novant Health Novant Health #02 Spartanburg Regional Healthcare System Spartanburg Regional Healthcare System
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