Novad Management Consulting
reviews and complaints

I received a letter stating that there was going to be a Notice of Servicing Transfer on my mortgage that it was currently serviced by Novad Management Consulting and being transferred to ISN Corporation on Oct 8th, 2021.
I have never heard of them and if I would have sent them my payment, I would have gone into foreclosure. Their needs to be consequences to this fraud.

Got a letter in the mail stating they were transferring our mortgate from Novad to ISN Corp, starting Oct 8th. Although I have not called my actual mortgage lender yet, I am sure this is a scam. They only put my husband's name on the letter and the mortgage is in both our names. Plus our mortgage is not and has never been with Novad. Been with the same lender the last 15 years. Will be calling my lender to verify but given how many complaints are on here regarding the exact same letter I am confidant this is a scam.

Received a letter stating that there was going to be a Notice of Servicing Transfer on my mortgage that it was currently serviced by Novad Management Consulting and being transferred to ISN Corporation, my current lender and servicer is NOT NOVAD and I called my actual servicer and they advised me that is a scam and my mortgage is still with them. They have no documentation on my account about it being transferred. Do not call the number on the letter call your actual servicer first and confirm with them.

I received a letter from Novad stating my mortgage was to be serviced by them as of 10/08. exactly like others. I called my lender since it looked bogus and they said not legit. I just don't know how they can get away with this and not be shut down.

Damages are requested. There is no truth to the correspondence received and penalties should stowed upon you. Please take me off your list and stop sending me coorespondace to the effect of Novad and ISN taking over my mortgage. My Mortgage lender indicated this correspondence can be foreseen as a scam. Receiving this caused me to stress out and it took a day for me to call around, email and reach someone who could explain. I should've been put through that.

I received a fake Notice of Servicing Transfer from NOVAD Management Consulting, LLC for my mortgage. My mortgage company PHH has no record of transferring my mortgage. This is a scam.

I received a letter today stating my mortgage is being transferred from NOVAD to ISN. Both addresses are in Oklahoma City. Our mortgage is and always has been w another mortgage lender and we have not received any notifications otherwise. I immediately looked up the company NOVAD Management Consulting and saw there have been other reports of scams coming to people via letter.

Just received my scam letter dated Sept 22. This is sad and pathetic attempt to scam people. These people should be charged to the full extent of the law.

I received one of those letters circulating about taking over my mortgage, and there is absolutely no information from my current mortgage holder pertaining to anyone including this company who has an absolutely horrible reputation for scamming homeowners.

I will not be harassed by this company under any circumstances, my record with my provider is stellar therefore.

Noone including whoever owns Novad. And under the protection laws, I feel as though these people should be made to pay for the undo stress on myself as a 12+ years homeowner in very good standing.

Sincerely,
EMcDaniel

9/22/2021 Boags Letter of Servicing Transfer
Dear Borrower,
The servicing of you mortgage loan is being transferred, October 8, 2021. This means that after this date, a new Servicer will be collecting your mortgage loan payments from you. NOVAD Management Consulting, LLC now collects you payments.

I do not have a loan and have never had a loan with NOVAD Management Consulting LLC, I attached a copy of the letter received. I'm also contacting the BBB, my Mortgage lender and the FBI Fraud Division.

I received a letter, dated 9/22/2021. The letter appeared to be from Novad Management Consulting and/or ISN (Information System & Networks) Corporation. The letter stated that my servicer was changing from Novad to ISN. Only, I have never done business with Novad. I also noticed that my loan number was inaccurate and there was no actual mortgage information (i.e. payment amount or mortgage balance).
Thankful I am a researcher and didn't simply change my mortgage payment because I would have voluntarily sent payments to this company/address. Someone could be out thousands of dollars before being contacted by their actual loan servicer and/or have negative effects on credit before they even realize this.

I received a letter from Novad consulting yesterday saying they were transferring the servicing of my loan to another group. I called my mortgage servicer and they verified this letter is fake. I have never even heard of novad consulting. I also realized that the letter is fake when somw information is missing from the real mortgage. This company needs to be shut down immediately, if it's even a real company.

I received a letter dated September advising me that my mortgage provider was transferred from Novad Consulting to ISN Corporation.

I have never had a mortgage with Novad and never heard of either of these companies in the past.

I will be contacting my current mortgage provider in the morning to verify that my mortgage is still the same.

I don't know what these people are trying to do but there might be older people who might believe this and start sending money to a bogus company.

This needs to be looked into immediately as there are several people on the message boards who have received this same letter.

i am making a complaint against my neighbors, who are

George & Colleen Hard

I understand that Novad has the reverse mortgage at the above address
The above residents are not keeping their property up. They have two huge pines trees in the front yard
that are dead and pose a big liability.
The good neighbors fence that divides our properties is in shambles. After three estimates they refuse to help. They have tall privets along the fence on their side that appears to be supporting some of the planks. I don't know if this is your reverse property lien but if it is something needs to be done. I understood that even if you had a reverse mortgage it was still your responsibility to keep the property up.

NOVAD took over the servicing of my reverse mortgage in Jan 2020 and my statement has been incorrect from the very first statement NOVAD sent. They acknowledge my balance is significantly overstated but refuse to do anything about it. It has been my practice to call them every month when I received my statement. Now they have cut off my statements so I can't tell what my loan balance is. Wait times to get through to the HUD service center can be over an hour. From what I have read in these complaints it appears I'm going to have to sue NOVAD to get this corrected. It's outrageous that a mortgage servicer contracting to service HUD mortgages can't even send out a correct statement. I know that if I don't get this resolved now getting a correct payoff will be a big issue when I sell my house.

I'm trying to get my lien oayoff from Novad. My lawyer has also sent in requests. It has now been two weeks and I'm supposed to close early next week on my new loan. I've spent hours on the phone with Novad for them to tell me there is nothing that can be done. The service center said there is no way to escalate and they cannot see why it is not being processed. I'm at risk of mg closing falling through. It feels helpless, especially since there is no one that can provide info.