Latest Reviews and Complaints
Choxi / NoMoreRack.com Complaints Page 6 of 6
I hope they don't mess with my credit card somehow
I've ordered 3 things just on a whim. I first got a short-sleeved shirt that looked beautiful (and was marked pretty pricey) in the picture, so I figured "Why not, I'll try it". Everything with the transaction went right, shipped quick, but when I took the shirt out, it was like the thinnest material I've ever felt, and it most certainly was not the "superior quality" as claimed in the pricey picture. Since it fit ok & I could get by, I just let it go, because it wasn't expensive. On another day ordered another shirt, babydoll cut type. This one wasn't so bad, but didn't fit quite right. Ok, gave it to my daughter. Most recently, I ordered a cute purse from them. VERY expensive purse, very cute. Well, when I got it, there was a tag on it that said "known in the State of California to CAUSE cancer and possible birth defects" (or something to that effect about birth defects). WHY DID THEY NOT TELL YOU THAT IN THE DESCRIPTION? I was FURIOUS. I feel that I should (all consumers) have been told of this FIRST and given the chance to decide for myself whether or not to get it. I'm sending it back immediately, and 3 strikes they are OUT and I will never order another thing from them. Now from reading other people's experiences, I hope they don't mess with my credit card somehow...ugh.
Charged my credit card - never delivered
I ordered from nomorerack.com on Jan 14th and Jan 21st, and they charged my credit card on those dates. I just received my credit card bill on Jan 31st with these charges, and yet they haven't even shipped the items I ordered yet! Is this legal?
I sent emails, but they don't seem to know their a$$ from their elbow. They keep giving me responses that are just flat out wrong and do not answer any of the concerns I emails them about.
I guess I am going to have to call my credit card company about this.
Can't get them to stop spamming my email account, even after repeatedly attempting to unsubscribe. the "unsubscribe" link at the bottom of their spam messages apparently has no effect.
Ordered boots December 1st, still haven't received my boots and its December 27th. wrote them, they said my order was lost in transit and will refund my money back to my account. this was supposed to be a Xmas present for my daughter! they didn't even offer to send the boots again. very unreliable, don't understand how they stay in business.
I bought 5 orders from nomorerack.com and out them 3 were junk. The items did not work. They are the worst people to talk to and or get a refund from. I lost $140 so far. I would never buy anything from them again. Save your money do not waste it on the JUNK that nomorerack sells and good working stuff. It is junk that does NOT work.
Ordered 2 items for Christmas in mid November and still haven't received them. Received 2 emails one saying sorry for delay the next saying items were shipped with tracking number and no where to track them. Not a happy camper about this. WHERE IS MY STUFF !
Placed an order back in November, it is now December 21st and no order has arrived.Was sent an email saying if order does not arrive by 21st they will cancel and refund money.Tried to contact company via website and email is undeliverable. I tried to cancel this order 2 weeks earlier and was told unable to order was being processed.
Bought sheets on black friday advertised as 1600 thread count that supposedly retail for $129, I paid $29. They are very thin and not soft. Awful product. They do not cover shipping if you are unhappy with the product. Never again.
Ordered boots the day after Thanksgiving. Here it is 4 weeks later (claim they will ship in 2-3 weeks) and my order still is "processing". Have read several reviews stating the same thing. Stay away from this site if you hope to get your items on time.
Getting the run around via back and forth e-mails. and they produced fake shipping label from UPS claiming it was ship but UPS does not have any record of item..This company is a total SCAM don't waste your time or money.
NOMORERACK.com is a sham company..
There is no way to contact them unless you actually go and do a search for the website owners on godaddy.com. Then you get a phone number in New York city and you will still have to leave a message stating that it is urgent that they contact you in order to get someone to call you back.
I am curious as to how a full refund could be given to my credit card. I did not use a credit card for this purchase. Can you please explain, nomorerack? Are you just trying to pacify me? I hope not.
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I wouldn't count on it - My card mysteriously got hacked after canceling a recent order with them!
Hello,
Marcus here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your username / Nomorerack ID here, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Marcus.