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1.4 1037 Reviews

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Very poor 🤒
We don't know much about how Nike handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Nike and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Nike reviews and complaints 1037

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M
10:16 pm EDT

Nike marketing ad with colin kaepernick

We have been foot and clothing wear Nike customers for 40+ years for our varied athletic activities, for ourselves and our son and daughter's athletics.

We are appalled that Nike would use Mr. Kaepernick in the context being presented. If a successful, notable athlete were desired, it would simply have been a MUCH better approach to use someone like Pat Tillman, wouldn't it? ...Especially when using the phrases of "Believe in something. Even it means losing everything!"...

You have made an egregious mistake for your company and brand, for attempting to edify a player who disrespects things America stands for... Shameful...

We and our athletic family will not purchase another Nike item, period. Marv, MSG, USAR(RET), and Karen Anderson. 2425 Forest Primeval Rd, St Germain, Wi.

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Jim Bourne
, US
Sep 09, 2018 8:26 am EDT
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Nathan Hale, Abraham Lincoln, John Kennedy, Martin Luther King and Pat Tillman. They sacrificed everything. Will never buy NIKE again.

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Karen J Ford
, US
Sep 08, 2018 7:58 pm EDT
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Any business who chooses an unpatriotic malcontent who used this stunt to save his career does not deserve any business from Americans. Kaepernick has sacrificed nothing compaired to my fellow veterans who gave all, including their lives in some cases. This they did to serve their country which they love. The National Anthem the our glorious flag mean everything to proud Americans and its should be respected by all who live within our borders for the freedom and opportunities this country gives them. You should have used Pat Tillman in your ad. A fine athlete who did sacrifice everything! I have purchased Nike products for over 40 years. My family will no longer purchase any of your products as we do not support companies that supports hate - and that is what Kaepernick represents.

Karen J. Ford

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Mary Lawler
, US
Sep 08, 2018 7:23 pm EDT

Please make a commercial and have colin kneel for his righteous cause only to jump back up in sign of respect... he needs to be a role model to future generations. Please show them his brain fart ostracized the country and, especially the people who really believed in something and, really lost everything by the lost of life. Also, I was recently released from a mental hospital and, very upset at "crazy" This man respects noone. I have loved nike and will boycott until they showcase the rehabilitation of this vigilante! There were many nike products at the thrift store...

Mary Hamilton, Havertown, Pa

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X
9:02 pm EDT

Nike ad campaign

I have been a loyal Nike consumer for many years. My husband and I, as well as our three children that are very active in sports. You have always selected successful athletes and are great role models for everyone. Your recent ad campaign has forced me to decide between your brand and my country. Since I am from a very large military family, that are PROUD to be Americans and have served this great country, I am writing to inform you that I will no longer shop your brand. Our sales may be a drop in your exceptionally large bucket, but true Americans will always put their country first.
In addition, I (and will request that everyone I know) will file a complaint with every retailer that carries your brand until they remove your disgraced product from their shelves.

Sincerely,
Dawn Miller

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K
5:17 pm EDT

Nike advertising

I am very sad to hear about your decision to use someone who disrespects our flag, country, and service members to advertise your products. Nike has been a name we have known in our household for decades. Every time we started our first day of school, we wore our new school shoes, they were our Nikes. So many times as a teen we saved up to buy a new Nike gym bag or new sweatshirt. My brothers adored their Jordan's they asked for at Christmastime. Nike is no longer a brand we will be buying, or having around this house ever again. Into the garbage it all goes as of today. You care so little for those who have been faithful customers, and want to be controversial and trendy. Such a disappointment. The end of an era. Sad.

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K
2:35 pm EDT

Nike colin kaepernick

I am so disappointed that Colin Kaepernick is the face of Nike. He disrespects our country, insults the people of Cuba, and vilifies the brave men and women of our police department. He was a mediocre football player, and used the offensive gesture of kneeling before our flag to become relevant. A number of people can be fooled because they are uninformed. I guess you just proved the old saying, "Never underestimate the power of stupid people in large groups." Shame on you!

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1:33 pm EDT

Nike colin kaepernick nike ad

I wanted to let the decision makers at Nike know how disappointed I am in their decision to promote an individual that has complete disregard for this great country. I am a Marine veteran with two combat deployments that is absolutely disgusted that Nike has condoned and supports Kaepernicks behavior. I also wanted to share that I will no longer be purchasing and will discourage anyone that I can to reframe from buying any Nike products in the future.

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12:46 pm EDT

Nike colin kaepernick

As a historical consumer of Nike products, I wanted Nike's leadership to know that I will no longer purchase Nike products. I feel very strongly that a founding principle of our Nation is that everyone has a right to state their opinion and be heard and that right should be protected and available to every citizen without regard to their race, religion, or any other feature.

I disagree with Colin's approach to protest but respect his right to excersie his right. I am exceeding my right to no longer economically support Nike and as a shareholder stewards, you should be aware of that decision

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11:12 am EDT
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Nike the protests against nike

I see several people protesting Nike because of Colin. I know all of them are white. I think that he has a right not to kneel. I do not see no one protesting the confederate flag. I guess it easy for them to call out Colin. Remember it was the blacks that was slaves and owned by Whites. America still have a long way to go. I was a nurse for over 40 years and you would be surprised how many of the old white people would let the white CNA walk out the room and ask me the RN to empty the bed pan. This is still not the land of the free for Blacks. So, I would like to tell all of you whites that are so upset about some darn shoes, how come you were not upset when Emmet Teal an innocent teenager was murdered because an old lying white woman lied an said he wa whistled at her How come you were not upset when Dr. King was murdered for no reason at all. How come you were not upset when Evers was murdered in Jackson. I bet you were never awakened in the middle of the night like I was with a huge cross burning in your yard. Get over it America suppose to be the land of the free.

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J&N
, US
Sep 06, 2018 2:24 pm EDT
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Seriously? You think this has anything to do with race?! Of course you do because you play that card at every turn. Let us be clear: THIS HAS NOTHING TO DO WITH THE COLOR OF ANYONE'S SKIN! Anyone--and I mean ANYONE--who behaves as that [censored] has done (and NO, I shall not glorify him by using his name), ., ...anyone who disrespects our flag and our anthem in that regard--regardless of race or gender...then, I--along with countless others have dodged bullets defending--shall experience our wrath. PUULEASE...STOP with the race card because it is NOT that.

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C
8:41 am EDT
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Nike advertising

I am extremely upset with your choice of Kaepernick to represent Nike shoes. I am a loyalist and I have supported many different brands for at least the last 25 years. Nike used to be one of those. I will no longer be purchasing your shoes . There are many other shoe brands out there. It hurts for me to do this. I have always liked your sneakers. This has turned political. Football was made to be a relaxing way for many people to enjoy a sport. Kaepernick picked the wrong platform to get his point across. Thank you for your time.

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7:51 am EDT

Nike nike

Nike you have made a horrible choice in the football player Colin for one of your representatives, a disrespectful Rebel who will not show respect to our country I have seven grandchildren neither I or any other parents will ever buy Nike products for them even though we used to, and we will tell our friends why we are not buying products from Nike anymore, very sad day when you can't pick someone honorable

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K
6:38 am EDT

Nike abandoning american loyalty - if your not with us...

Thank you for pushing your political agenda by appointing a coward to represent your company. Coward? Let him serve in any capacity (Police, Fire, Military) first, then see if the knee makes sense. The only thing he is qualified to represent is kneepads.
Just Do it! This is what we will be doing...
We will be banning Nike in family circles as well as military friends and family.
Shoes have already been destroyed.

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Babe Ruthless
, US
Sep 12, 2018 10:55 pm EDT

*You're

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P
2:49 am EDT

Nike colin kaepernick

I will not be buying any of your products for my family until Colin Kaepernick is removed from your advertising. Im making my stand. I really like Nike products. I have friends who work at Nike and i went to school with Phil's son Matt. Many Americans have paid the ultimate sacrifice for our country. Im not saying you cant protest but good grief the Flag and anthem should bring us together not tear us apart.
Ed
U.S. Army (Retired)

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N
10:13 pm EDT

Nike colin kaepernick nike commercial

I am utterly disgusted and offended that Nike would use such a dishonorable character, as Colin Kaepernick, to be any type of a reputable or inspirational figure in any shape, way or form. Thank God we do live in a country that allows freedom and free choice to all of our inhabitants. To blatantly advertise this man as some sort of hero whose overcome such hardships to get where he is today is a total joke and a slap in the face to every member of our Armed Services. THEY are the true heroes, and a source of pride and inspiration to our country, and who should be honored for their sacrifices and duty. What sacrifice has he made?! He's an over-privileged, over-indulged millionaire! There's no sacrifice or honor in that! Myself and my family will be boycotting your company and products. I will no longer support such a selfish and misguided company.

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F
10:10 pm EDT

Nike your stupidity

Of course, since you are in sports, you understand Kaepanick has limited football skills, have you watched his footwork? STAY OUT OF POLITICS! What hypocrites. You pay little girls almost nothing--what does that say about your social justice. You are a disgusting company in so many ways. Me and my family (and we are quite large) will NOT purchase any of your merchandise. Again, STAY OUR OF POLITICS. I have more to say, but I will not, I will remain civil. If only Nike was. The Category selection is absolutely innate.

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10:04 pm EDT

Nike colin kaepernick

My two brothers and our children have bought Nike products for years, however because of your support on Colin Kaepernick, we will no longer be purchasing Nike products. Your support of someone who does not stand for the National Anthem is UNAMERICAN. Some of my family fought and died for this country. They fought for and died this countries freedoms of which Colin is abusing this privilege and showing disrespect for this country. How can a company like Nike support someone who disrespects his own country.

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10:00 pm EDT

Nike colin kaepernick ad campaign

Dear Mr. Mark Parker,

I realize that you have given much thought to your new campaign featuring Colin Kaepernick as your new poster child, a person who disrespects the American Flag, refuses to honor the Star Spangled Banner by not standing when it is played, and mockingly wearing socks depicting Law Enforcement Officers as pigs. Because of your decision to support him, I will stop buying Nike products. I have bought your products for years, but I know that you knew there would be customers like me that would stop buying your product because of your stance, and yet, you chose to willingly write us all off. If you choose to reverse your decision, I will gladly jump back onboard because we all make mistakes. But if not, I'm sure that the other shoe companies will appreciate my business.

Sincerely,

Ron Williams

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9:12 pm EDT
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Nike advertising

The use of Colin Kaepernik in Nike's adds is insulting to servicemen who have served, been injured and died serving their country and proudly upholding our flag. My two brothers and myself all served in the Vietnam War and my father was a WW2 hero defending our flag. I will never buy another pair of nike's shoes or sports attire. My family and relatives will not as well as friends I have talked with. Addidas will be my next option and many others I have talked to as well. There are many ways to protest and have one's voice heard but disrespecting our flag is not one. Shame on Nike.
Doug Saunders
Aliso Viejo, CA

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Update by doug saunders
Sep 05, 2018 9:16 pm EDT

see comment and complaint above regarding Nike's using Colin Kaepernick for advertising. Disrespectful to our flag. Shame on Nike. There are many ways to protest but disrespecting our flag is not one.

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8:16 pm EDT

Nike new nike ad

Everyone has a right to protest but I find it dishonorable to do so during our national anthem. The flag has no agenda and does not side one way or the other in politics. It simply represents our country and those who have fallen to protect us and our rights. I believe Mr. Karpenick disrespects our country by kneeling and I am ashamed to have ever owned a Nike product.

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7:03 pm EDT
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Nike the kaepernick ad

I am totally disgusted that you would use that entitled individual to represent your product. He has not overcome ANYTHING! He started kneeling because he was on the verge of getting cut from the team! He only was seeking media attention and you have played right into his hands. I will NEVER buy another Nike product for myself or my family if this is the type of person you want to represent you!

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4:28 pm EDT

Nike colin kaepernick

I am a US Navy veteran and stand proudly for the anthem. You have the right to do whatever you want, to elevate someone who never served on minute in my shoes (and the are not Nike), as you live in the greatest country on earth that have been blessed by the blood of my brothers and sisters in arms. I will never, ever buy another Nike related item as long as I live. High winds and following rough seas to your marketing department. Anchors aweigh...

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Jack Wheeler
, US
Sep 05, 2018 7:13 pm EDT

I will never buy another pair of Nike or any of their products . What a disgrace to all that have died for our flag and our freedom!

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cybll
, US
Sep 05, 2018 6:46 pm EDT

I agree with WisMike. I also do not support your decision to have Kaepernick as your spokesman and am extremely disappointed that you chose him. I will never purchase anything Nike again. No one seems to understand that all these players are getting paid for a job. I know if I was working and protested something while on the job I would be fired! I am going to enjoy watching your company go downhill because of this decision. Yes there are many other brands that are worth buying.

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WisMike
, US
Sep 05, 2018 6:16 pm EDT

I'm very disappointed in your decision to have Kaepernick as your spokesman. If you wanted a marketing "buzz", you got it. However, those of us with an ounce of patriotism will cease to purchase Nike's. They say that those that fail to heed history are doomed to repeat it. Perhaps the NFL's history of massive fan support decline meant nothing to Nike. Thank goodness for some excellent competing brands.

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P
3:36 pm EDT

Nike management / products

Nike, I have always used your products in the past but no more! I will burn everything and never again chose to purchase a Nike product, due to your company using Kaepernick as the "Face of Your Product." Of all the heroic/great people in the world that could have represented Nike, you have chosen someone who disrespects our anthem. You show disrespect for the courageous men and women of our country, who have sacrificed and defended this man's right, to show such disrespect! I am appalled, as a mother of two son's in the Army, who have sacrificed not only their time away from their families but also their physical health. Shame on you Nike! I will be shouting loud and long discouraging others to also boycott your products!

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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- Provide detailed information about your experience with Nike. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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