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National Football League [NFL]

National Football League [NFL] review: charged for services that I didn't request

C
Author of the review
5:56 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I received a bill from centurlink for to pay two payments of $145.98. They was sending me a bill to pay two payments for my directv bill. My bill was not even a day behind. I called centurylink and they said they was making everyone pay two months payment. I was only able to pay 1 bill for the total of $145.98. So I got behind on my bill. SCAM! WAS OVER CHARGED. After bundling my directv services with centurylink internet services. I started to notice football charges on my bill. I contacted directv about the problem.

They corrected the problem by cancelling the NFL. A month later I was billed again for the football. I called diectv and they said that centurylink must have been renewing the NFL on my bill. I called every two or three months trying to get the NFL off my bill. As soon as directv took charges off bill. They renew the next month. I don't watch football so I didn't know why I was being charged for it.

The NFL on bill that I was billed for five months this year a total of $39.99 for three months and a total of $32.99 for two months has come to a total of $185.95. My bill is now almost seven hundred dollars. Each month that I failed to pay the football. I have been charged a $12.00 late fee. My bill should be under $400.00. Instead I'm being charged for NFL services that I didn't order plus late fees. My directv bill had never been late or behind until I started to get charged for NFL. Now centuryink is threatening to turn off not only my directv, but also my internet. Which has never been behind. I hope that someone can read my complaint. If anyone has directv don't bundle your bill with centurylink. They are pulling some type of scam.

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