Next Insurance review: Stay away, especially with adjuster Crystal Sanders

Very disappointing experience with NEXT Insurance and adjuster Crystal Sanders.

Communication was extremely poor, with weeks often passing before receiving a response. Despite the documented cost to repair damage caused by their insured, NEXT offered only about 55% of the total amount, leaving their own insured to pay more than $1,300 out of pocket.

Even more frustrating, Crystal Sanders never provided the requested method or calculation used to determine the payout, despite multiple requests.

NEXT charges customers for insurance coverage, but this experience left their insured woefully underinsured and the claimant frustrated by delays and a lack of transparency.

Based on this experience, I would strongly recommend staying away from NEXT Insurance.