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Netcare review: hospitalisation

G
Author of the review
5:24 pm EST
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Racist, Theft and unprofessionalism.

Upon My arrival at the Hospital, I had a dehydrated Child who was dosing off, I had to carry her all the way to the casualty with no assistance from the potter or security, or proper direction to the casualty.

I waited at the Casualty for over 30 minutes waiting to be assisted. The lay there was loud and unprofessional, After a long wait I was called to fill in paper works, It was when I wanted to read the document that she shouted "GO AND SIT DOWN"... I don't even know what I signed for.
It was about 22:30 (12/02/2020) I was hungry and my daughter was getting admitted, I looked for a shop however was unlucky because it was already closed, the opted for get Chips from the vending machine.
I put money in the machine only to get my chips stuck at one shelve that was (intentionally/unintentionally) pulled forward. I called security for assistance... Sleepy as he was he just came to touch the machine and explain that he can help, the machine is too heavy and he can do anything.

Disappointed and Hungry, I went to the car to get my phone charged so I can call Family. I stayed in the car for 45 min then decided to go check if the blood results they took came out and what the results were.
to my surprise... The Chips at the vending machine were gone and the shelve was pushed back to its normal stand.

Fast forward... Next Morning at the Paeds ward. My Friend and Mother came visiting... Only Grandma was allowed in the ward and we were told to wait at the ward couches provided, Far less than 10 minutes... a white couple was allowed to visit their friends child who was in the same cubicle as us... I then went to ask the Unit Manager (Sister Stella) who Pretended to not have seen any of that and said we should have told her... this happened right in front of her eyes, Later on the day she came to me and apologized and said it wont happen again.

(*Let me just say that it was only after 3 nights that our sheets were changed)

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